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End-to-end localization & translation services for global growth powered by AI.

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Reviews onG2Capterra
694 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Translation management

Biggest con

Very expensive

TL;DR - Smartling

  • AI-powered translation and localization platform for various content types.
  • Automates up to 99% of the translation process with 50+ integrations and APIs.
  • Combines AI with human linguists for quality assurance and offers robust security compliance.
Pricing: Paid only
Best for: Enterprises & pros
4.1/5 across review platforms

What is Smartling?

Editorial review
Smartling is an AI-powered translation system that provides end-to-end localization and translation services. It leverages AI to select appropriate translation models, apply context automatically, and continuously improve quality as content scales. The platform is designed to unify translation efforts across various content types, including marketing content, websites, help centers, learning & development materials, and software/mobile applications. Smartling offers extensive automation capabilities, integrating with over 50 pre-built connectors, APIs, and a translation proxy to connect with existing tech stacks. It centralizes translation efforts with unlimited users and in-platform collaboration tools, while also providing built-in review workflows, quality scoring, and reporting. The service combines AI translation with professional linguists and project managers to review output, manage exceptions, and guarantee quality, offering a starting cost of $0.005 per word and claiming significant cost savings and automation rates. It is suitable for global brands looking to streamline their localization process, reduce costs, and accelerate content delivery across multiple languages and regions. Smartling supports a wide range of file types and content formats, including JSON, XML, HTML, Microsoft Word, Excel, PDFs, and mobile app strings. It integrates with popular CMSs (WordPress, Adobe Experience Manager, Contentful), CRMs (Salesforce, Zendesk), marketing tools (Marketo, HubSpot), and code repositories (GitHub, Bitbucket). The platform also boasts strong security and compliance, adhering to PCI, SOC 2, HIPAA, GDPR, HITRUST, and various ISO certifications.

Available on: Web

Pros & Cons

Pros

  • Translation management
  • Good quality
  • Enterprise ready
  • Active development
  • Good integrations

Cons

  • Very expensive
  • Complex pricing
  • Learning curve
  • Enterprise focus
  • Better for large scale

Ratings Across the Web

4.1(694 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Translation managementAI translationLocalization workflowCAT toolsQuality assuranceCMS integration

Pricing Plans

Free Trial

Core

$500/month

  • 1 user
  • Up to 50,000 words/month
  • Translation management
  • Visual context

Enterprise

$2,500/month

  • 10 users
  • Up to 500,000 words/month
  • Custom workflows
  • API access

Custom

Custom

  • High-volume translation
  • 5M+ words/month
  • Enterprise security
  • Dedicated support

How Smartling's pricing compares

At $500/mo, Smartling is the most premium of its 4 direct competitors.

Smartling
$500

Entry paid plan, monthly.

Reviews

4.1/5

Across 694 verified user reviews on G2, Capterra

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Smartling FAQ

What is Smartling?

Smartling is a cloud-based translation management and AI-powered localization platform founded in 2009. It serves enterprise clients needing to translate content at scale with up to 99% workflow automation.

What features does Smartling offer?

Smartling provides 50+ integrations, support for diverse file formats, visual context tools, translation memory, access to 20+ LLMs and MT engines, professional translation from 4,000+ linguists, and SOC 2, HIPAA, and GDPR compliance.

How much does Smartling cost?

Smartling offers tiered SaaS pricing starting at $0.005 per word with Core and Enterprise plans. Customers report 70% average cost savings in the first year compared to previous solutions.

Who uses Smartling?

Smartling serves marketing teams, developers, localization professionals, and enterprises across eCommerce, SaaS, healthcare, and other industries needing to scale translation operations efficiently.

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