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Headway

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Keep customers informed about product updates with an easy-to-use changelog.

DocumentationCommunicationCustomer Support
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Tracked since2026
0 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Simplifies product communication and keeps customers informed effortlessly.

Biggest con

Specific advanced analytics for changelog engagement are not explicitly mentioned.

TL;DR - Headway

  • Create and publish a customizable public changelog for product updates.
  • Embed an in-product widget to inform users directly within your application.
  • Integrate with Slack and Twitter for automated update sharing and team collaboration.
Pricing: Free plan available
Best for: Growing teams

What is Headway?

Editorial review
Headway provides a streamlined solution for businesses to communicate product updates, new features, and bug fixes directly to their users. It offers a customizable public changelog page and an in-product widget, ensuring that customers are always aware of the latest developments. The platform is designed for product teams, developers, and marketers who want to foster transparency and engagement with their user base without the overhead of building and maintaining a custom changelog system. Key benefits include increased customer satisfaction through proactive communication, reduced support inquiries by clearly announcing changes, and improved product adoption as users discover new functionalities. Headway simplifies the process of creating and distributing updates, allowing teams to focus on product development while maintaining a consistent and professional communication channel.

Available on: Web

how we evaluateSourceheadwayapp.co ↗

Pros & Cons

Pros

  • Simplifies product communication and keeps customers informed effortlessly.
  • Offers customization options to maintain brand consistency.
  • Enhances user engagement by delivering updates directly within the product.
  • Provides flexibility with privacy settings and scheduled publishing.

Cons

  • Specific advanced analytics for changelog engagement are not explicitly mentioned.
  • The free tier has limitations on integrations and advanced features.

Key Features

Public changelog pageIn-product widget with Eyecatcher animationsCustom branding and custom domain supportIntegrations with Slack and TwitterTeam management for changelog postingScheduled publishing of updatesPrivacy controls (public, private, search bot disallow)Customizable categories for changelog entries

Pricing Plans

Pricing checked May 29, 2026

Free

Free

  • Unlimited changelogs
  • Public page customization
  • Widget customization
  • Custom categories
  • Eyecatcher

Pro

$29 / month

  • Whitelabel
  • Custom domain
  • All integrations
  • Team management
  • Search engine privacy
  • Private changelog
  • Scheduled publishing
  • All Free features
Calculate your costView full pricing

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Headway FAQ

Can I host my Headway changelog on my own website domain?

Yes, Headway allows you to host your customized changelog on your own domain. The platform offers assistance with the setup process.

What kind of integrations does Headway offer for sharing updates?

Headway integrates with Slack and Twitter, enabling automatic sharing of your product updates with your team and customers on these platforms.

Is it possible to control who can see my changelog updates?

Yes, Headway provides privacy options for your changelog. You can set it to be public, private, or disallow search engine bots from crawling it.

Does Headway support team collaboration for creating changelog entries?

Yes, Headway includes team management features, allowing multiple team members to post updates to your changelog.

Can I schedule my changelog updates to be published at a later time?

Yes, Headway offers a scheduled publishing feature, allowing you to prepare updates in advance and have them automatically published at your desired time.

How does the in-product widget notify users of new updates?

The in-product widget includes 'Eyecatcher' badge animations that subtly notify users within your product when new or important updates are available, ensuring they don't miss key information.

Source: headwayapp.co

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