One-click bug reports with automatic technical details for developers.
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Tracked since2026
0 reviews trackedThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Significantly reduces time spent on bug reproduction and reporting.
Biggest con
Free plan has limitations on Jams per month and recording time.
TL;DR - Jam
- Captures comprehensive bug reports with one click, including technical logs.
- Automates reproduction steps and provides instant replay of user actions.
- Integrates with popular development and project management tools.
Pricing: Free plan available
Best for: Growing teams
What is Jam?
Jam is a browser extension designed to streamline the bug reporting process for product teams. It allows anyone, regardless of technical expertise, to capture and report bugs with a single click, automatically collecting all the necessary technical information developers need for debugging.
The tool captures device and browser details, console logs, network logs, and even backend tracing, eliminating the need for manual reproduction steps. It also features instant replay to capture what just happened, and annotation tools to mark up and share issues. Jam integrates seamlessly with popular project management and communication tools like Jira, Slack, GitHub, and Sentry, making it an invaluable asset for QA engineers, product managers, and developers looking to reduce miscommunication and accelerate bug resolution.
Available on: Web, Chrome, iOS
Pros & Cons
Pros
- Significantly reduces time spent on bug reproduction and reporting.
- Empowers non-technical team members to submit detailed bug reports.
- Eliminates miscommunication between QA and development teams.
- Provides all necessary technical context automatically, saving developer time.
- Seamless integration with existing team workflows and tools.
Cons
- Free plan has limitations on Jams per month and recording time.
- Some advanced features like SAML/SSO are only available on the Enterprise plan.
Preview
Key Features
One-click bug reportingAutomatic capture of device and browser informationAutomatic capture of console logsAutomatic capture of network logsAutomatic capture of reproduction stepsBackend tracingInstant replay of user actionsAnnotation tools (markup, blur, edit)
Pricing Plans
Free TrialPricing checked Jul 4, 2026
Starter
Free
- Basic features
- 30 Jams / month
- Standard recording time (5 minutes)
- Jam for iOS
- 30 Jams with logs / month
- Unlimited folders
- Annotation tools
- Instant Replay
Team
$14 / creator / month
- Everything in Starter
- Unlimited Jams
- Intercom integration
- Longer recording time (15 minutes)
- iOS SDK to capture logs
- Backend logging integration
- Access controls
- Unlimited Jams with logs
Enterprise
Custom
- Everything in Team
- Unlimited Intercom Jams
- Auto-blur incoming Customer Support Jams
- SAML / SSO
- Automated data deletion
- Audit logs
- Priority support
- Unlimited Jams with logs
How Jam's pricing compares
At $14/mo, Jam is the most premium of its 2 direct competitors.
Entry paid plan, monthly. Pricing checked Jul 4, 2026.
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Jam FAQ
How does Jam help streamline the bug reporting process for product teams?
Jam simplifies bug reporting by allowing users to capture and report bugs with a single click, automatically collecting technical details like device information, browser details, console logs, and network logs. This eliminates the need for manual reproduction steps and provides developers with immediate context for debugging.
Which teams benefit most from using Jam?
Jam is particularly beneficial for QA engineers, product managers, and developers. It helps reduce miscommunication and accelerates bug resolution by empowering non-technical team members to submit detailed bug reports and providing developers with all necessary technical context automatically.
How does Jam compare to Bugsnag for bug reporting?
Jam focuses on one-click bug reports with automatic technical details and instant replay for capturing recent activity, streamlining the initial reporting process. Bugsnag, conversely, is primarily an error monitoring and crash reporting solution that focuses on detecting and diagnosing errors in production.
What kind of limitations exist within Jam's free plan?
The free plan for Jam has restrictions on the number of 'Jams' (bug reports) that can be submitted per month and limits the recording time for each session. More advanced features, such as SAML/SSO, are exclusively available on the Enterprise plan.
How is Jam priced?
Jam offers a free tier that allows users to get started with basic bug reporting functionalities. For users requiring more extensive usage and additional features, paid plans are available to accommodate their needs.
Can Jam integrate with existing project management and communication tools?
Yes, Jam integrates seamlessly with popular project management and communication tools. It supports connections with platforms such as Jira, Slack, GitHub, and Sentry, allowing for smooth incorporation into existing team workflows.
Does Jam provide instant replay functionality for bug reports?
Yes, Jam includes an instant replay feature that captures what just happened before a bug was reported. This allows users to provide developers with a visual recreation of the steps leading up to the issue, further aiding in reproduction and debugging.
Source: jam.dev