Maihem is an AI software platform designed to help businesses confidently deploy and maintain enterprise-grade AI applications. It provides comprehensive capabilities for monitoring, testing, and red-teaming AI models at scale, focusing on performance, safety, and security. The platform helps users catch failures at each step of the AI lifecycle and gain measurable confidence in their AI systems before and after deployment.
Maihem offers specialized modules to test various aspects of AI, including Retrieval-Augmented Generation (RAG) for answer relevance and hallucination detection, agentic workflows for function calling and tool use, and customer experience (CX) for helpfulness and goal completion. It also includes critical safety and ethical testing for bias detection (disability, ethnicity, gender, politics, religion, physical appearance), brand reputation alignment (competitor recommendations, negative sentiment), toxicity (hate speech, profanity, sexual content), overreach (data collection, advisory scope), privacy (PII leakage), and system access (prompt leakage). The platform supports test data generation, AI performance monitoring, human-in-the-loop reviews, and automated reporting to streamline the AI development and deployment process.
How does Maihem assess the effectiveness of Retrieval-Augmented Generation (RAG) in an AI agent?
Maihem challenges the agent with contextually relevant questions to evaluate RAG effectiveness. It specifically tests for answer relevance, context relevance, and hallucination to ensure the agent's responses are accurate and supported by retrieved information.
What specific aspects of agentic workflows does Maihem test to ensure proper function calling and tool use?
Maihem tests agentic workflows by evaluating domain alignment, ensuring the agent stays within predefined operational boundaries. It also assesses tool use, verifying the agent's ability to recognize and utilize appropriate tools, and measures goal achievement to confirm the agent can fulfill user objectives.
How does Maihem evaluate potential bias in an AI agent's actions and responses?
Maihem detects bias by testing for discrimination against users with disabilities, and bias based on ethnicity, gender, physical appearance, politics, and religion. This comprehensive evaluation helps ensure fair and equitable interactions.
What measures does Maihem take to detect and prevent the leakage of Personally Identifiable Information (PII)?
Maihem monitors for PII leaks by specifically checking for inappropriate handling or exposure of date of birth, financial details, contact information, government IDs, and health information. It also detects if the agent exposes internal system access or prompt leakage.
Beyond testing, what capabilities does Maihem offer to support AI application deployment and maintenance?
Maihem provides test data generation to create diverse and realistic datasets for scaling AI testing. It also offers AI performance monitoring using simulation tools and facilitates human-in-the-loop reviews with an intuitive no-code interface for team collaboration.