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Monitor the web, analyze online conversations, and manage social media with one powerful tool.

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What is Mention?

Mention (market intelligence): Monitor the web, analyze online conversations, and manage social media with one powerful tool. Mention is a comprehensive social listening and media monitoring tool designed for marketers, agencies, and founders. It allows users to gain full visibility into any topic, brand, or leading figure by analyzing mentions from over 1 billion sources in real-time. Key capabilities: Social listening, Brand monitoring, Sentiment analysis, Influencer identification, Competitive analysis. Mention is paid-only, with most plans including a trial period. Buyers most often compare Mention against Agorapulse, Loomly, Klue.

TL;DR - Mention

  • Real-time media monitoring across 1 billion+ sources.
  • Comprehensive analytics and customizable reporting for insights.
  • Social media management features for content and engagement (publishing/responding moving to Agorapulse).
Pricing: Paid only
Best for: Enterprises & pros
4.3/5 across review platforms

Pros & Cons

Pros

  • Social listening
  • Media monitoring
  • Fair pricing
  • Good alerts
  • Easy to use

Cons

  • Limited features
  • Accuracy varies
  • Better alternatives exist
  • Data retention limits
  • Support basic

Ratings Across the Web

4.3(442 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Social listeningBrand monitoringSentiment analysisInfluencer identificationCompetitive analysisAlert system

Pricing Plans

Free Trial

Company

$599/month

  • Real-time monitoring across 1 billion sources
  • Facebook, Instagram, Twitter/X, Reddit, TikTok, Pinterest, YouTube
  • News, blogs, forums monitoring
  • Review monitoring across 75+ sites
  • Advanced Boolean search up to 2000 chars
  • Sentiment analysis and trend identification
  • Competitor benchmarking
  • Custom reporting and dashboards
  • Share of voice metrics
  • Influence scoring
  • Team collaboration tools
  • Multi-user access controls
  • White-label reporting
  • API access
  • Dedicated Account Manager
  • Priority technical support
Mention is a comprehensive social listening and media monitoring tool designed for marketers, agencies, and founders. It allows users to gain full visibility into any topic, brand, or leading figure by analyzing mentions from over 1 billion sources in real-time. The platform offers easy and intuitive query building, keyword-based and page-based monitoring alerts, and valuable indicators like influence and sentiment. Beyond monitoring, Mention provides robust analytics and reporting capabilities, enabling users to create insightful, auto-updating reports and dashboards. It combines data from all sources to visualize key metrics such as reach, volume, sentiment, location, and source. The tool also includes features for social media management, such as content curation, AI tools for content creation, and the ability to publish and respond on major social networks, although publishing and responding features are being deprecated in favor of Agorapulse integration. Mention helps businesses with brand management, competitive analysis, market research, crisis management, PR management, and overall social media management.

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Mention FAQ

What types of sources does Mention monitor for real-time tracking?

Mention monitors over 1 billion sources in real-time, including major social platforms like Facebook, Instagram, Twitter/X, Reddit, TikTok, Pinterest, and YouTube. It also covers comprehensive web monitoring of news, blogs, and forums, along with over 75 review sites such as Google, Trustpilot, and Amazon.

How does Mention's Boolean search functionality work, and what are its limitations?

Mention's Boolean search allows for precise monitoring using operators like "AND," "NOT," and "OR" to refine keyword searches. The Advanced Alert feature supports custom Boolean queries up to 2,000 characters, while the Standard Alert offers a simplified version with a query builder.

What kind of analytics and insights can users expect from Mention's reporting features?

Users can generate insightful, auto-updating reports and dashboards with comprehensive analytics, including reach, volume, sentiment, location, source, and emotion. The platform offers over 10 templates based on use cases or fully customizable options, providing instant visualizations with charts, maps, and key numbers.

Can Mention be integrated with other tools or used for custom development?

Yes, Mention offers API access for custom integrations, with detailed documentation available at dev.mention.com. It also integrates with tools like Slack and Zapier, allowing for enhanced workflows and data connectivity.

What happened to the 'Publish' and 'Respond' features in Mention?

The 'Publish' and 'Respond' features in Mention have been progressively deprecated to streamline services and focus on core offerings. Users are now recommended to use Agorapulse, which is the official solution for publishing and responding needs, following Agorapulse's acquisition of Mention.

What is the starting price for the Company plan, and what does it include?

The Company plan starts at $599 per month when billed yearly, offering a complete media monitoring solution. This plan includes advanced social listening, sentiment analysis, competitive intelligence, and is tailored to specific monitoring needs and scale.

Source: mention.com

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