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Middleware

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Achieve full-stack observability for your cloud-native applications and infrastructure.

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Reviews onG2Capterra
61 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Comprehensive view of the entire tech stack

Biggest con

Specific pricing details are not readily available without direct engagement, making budget planning difficult for potential customers.

TL;DR - Middleware

  • Unified full-stack observability for cloud-native applications.
  • Consolidates metrics, logs, and traces for comprehensive insights.
  • Designed to improve troubleshooting, reduce MTTR, and enhance performance.
Pricing: Free plan available
Best for: Growing teams
4.7/5 across review platforms

What is Middleware?

Editorial review
This platform provides comprehensive full-stack observability for cloud-native applications, enabling users to monitor, troubleshoot, and optimize their entire technology stack. It unifies metrics, logs, and traces into a single platform, offering a holistic view of application performance and infrastructure health. The tool is designed for developers, DevOps teams, and SREs who need to gain deep insights into their distributed systems, identify root causes of issues quickly, and ensure high availability and performance. By consolidating data from various sources, the platform helps reduce alert fatigue, improve mean time to resolution (MTTR), and enhance overall operational efficiency. It supports a wide range of integrations and offers advanced analytics capabilities to proactively detect anomalies and predict potential problems, ultimately leading to more stable and performant cloud environments.

Available on: Web

Pros & Cons

Pros

  • Comprehensive view of the entire tech stack
  • Faster root cause analysis
  • Improved operational efficiency

Cons

  • Specific pricing details are not readily available without direct engagement, making budget planning difficult for potential customers.
  • The platform's comprehensive nature and broad feature set might present a steep learning curve for new users or smaller teams without dedicated DevOps or SRE personnel.
  • While offering extensive integrations, the exact depth and breadth of support for highly niche or legacy systems are not explicitly detailed, which could be a concern for organizations with unique tech stacks.

Ratings Across the Web

4.7(61 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Full-Stack ObservabilityUnified Metrics, Logs, and TracesCloud-Native Application MonitoringDistributed Systems TroubleshootingPerformance Optimization

Pricing Plans

Pricing checked Jun 18, 2026

Free Forever

Free

  • 10 Errors Solution with OpsAI
  • Up to 100GB Data
  • Up to 1k RUM Sessions
  • Up to 20K Synthetic Checks
  • 10 Browser Test Runs
  • Unlimited Users
  • Community Based Support
  • 14 day retention

Pay As You Go

$0.3 GB of metrics, logs, traces

  • Everything in Free
  • $1 per error solved with OpsAI
  • $1 per 1K RUM Sessions
  • $1 per 5K Synthetic Checks
  • $9.99 per 1K Browser Test Runs
  • Ingestion Control & Data Pipeline
  • Default 30 day retention
  • SSO and Security Features

Enterprise

Custom Pricing

  • Everything in Pay As You Go
  • Error solving with OpsAI
  • On-Premise Deployment
  • Dedicated Account Team
  • Browser Test Runs
  • Multi-year Contract Discounts
  • Custom Data Retention
  • Bring Your Own Cloud

Reviews

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4.7/5

Across 61 verified user reviews on G2, Capterra

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Middleware FAQ

How does Middleware help with troubleshooting cloud-native applications?

Middleware unifies metrics, logs, and traces into a single platform, providing a holistic view of application performance and infrastructure health. This consolidation enables faster root cause analysis and helps reduce alert fatigue, improving the mean time to resolution for issues.

Which teams benefit most from using Middleware?

Middleware is designed for developers, DevOps teams, and Site Reliability Engineers (SREs) who need deep insights into distributed systems. It helps these teams monitor, troubleshoot, and optimize their cloud-native applications and infrastructure.

How does Middleware compare to New Relic?

Middleware, like New Relic, provides comprehensive full-stack observability for cloud-native applications. Middleware focuses on unifying metrics, logs, and traces to offer a holistic view and faster root cause analysis, aiming to improve overall operational efficiency.

What kind of learning curve should users expect with Middleware?

The comprehensive nature and broad feature set of Middleware might present a steep learning curve for new users. This could be particularly true for smaller teams without dedicated DevOps or SRE personnel who are just starting with observability platforms.

How is Middleware priced?

Middleware includes a free tier for users to get started. For more extensive usage and additional features, paid plans are available to accommodate growing needs.

Can Middleware help predict potential problems in a cloud environment?

Yes, Middleware offers advanced analytics capabilities designed to proactively detect anomalies. This allows users to predict potential problems before they impact performance, leading to more stable cloud environments.

What kind of data does Middleware unify for observability?

Middleware unifies metrics, logs, and traces from various sources into a single platform. This provides users with a comprehensive view of their entire technology stack, from application performance to infrastructure health.

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