Netcracker OSS/BSS
UnclaimedEmpowering telecommunication service providers with AI-driven digital and cloud transformation solutions.
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TL;DR - Netcracker OSS/BSS
- Provides end-to-end OSS/BSS solutions for telecom service providers.
- Focuses on AI-powered digital and cloud transformation for efficiency and growth.
- Offers comprehensive services for customer, service, and network management.
Pricing: Paid only
Best for: Enterprises & pros
Pros & Cons
Pros
- Extensive experience in BSS/OSS and managed services (30+ years)
- Strong focus on AI innovation in telecommunications
- Comprehensive suite of applications and professional services
- Proven track record with over 250 satisfied global customers
- Backed by NEC Corporation's network expertise
Cons
- Primarily focused on large-scale telecommunication providers, potentially less suitable for smaller businesses
- Specific pricing details are not publicly available, requiring direct consultation
- Requires significant integration and transformation efforts for existing infrastructures
Key Features
AI-powered growth and efficiency solutionsDigital and cloud transformation servicesAutonomous network accelerationHyper-personalized digital experiencesRobust partner ecosystem supportFull-stack BSS and professional servicesCustomer, service, and network management applicationsGenAI use case development for advanced digital customer experience
Pricing Plans
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About Netcracker OSS/BSS
By Toolradar Team·
Netcracker OSS/BSS provides comprehensive, end-to-end solutions for telecommunication service providers to navigate rapid digitization and evolving customer needs. It offers innovative products and value-driven services designed to modernize business and operations environments, ensuring service providers can adapt quickly to deliver exceptional customer experiences, accelerate autonomous networks, and drive new revenue growth. The platform supports strategic initiatives like 5G, cloud, and AI integration, enabling hyper-personalized, secure digital experiences and robust partner ecosystems.
With over 30 years of experience, Netcracker helps service providers achieve economic and operational efficiencies through effective digital transformation. Its solutions encompass customer, service, and network management, backed by a comprehensive suite of professional services. Netcracker's expertise, combined with NEC Corporation's network knowledge, positions it as a leader in transforming telecom businesses for growth and profitability in the digital economy.
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Netcracker OSS/BSS FAQ
How does Netcracker's Agentic AI specifically revolutionize telecom operations?
Netcracker's Agentic AI integrates advanced AI capabilities directly into telecom operations to enhance efficiency and fuel business results. This includes leveraging AI for autonomous networks, hyper-personalization of customer experiences, and developing GenAI use cases to create advanced digital customer experiences, ultimately driving new revenue growth and operational excellence.
What is the scope of Netcracker's full-stack BSS and professional services offered to partners like Telefónica?
Netcracker provides full-stack BSS (Business Support Systems) solutions that cover all aspects of customer and revenue management, from order capture to billing and customer care. The professional services complement these solutions by offering end-to-end transformation initiatives, ensuring strategic alignment, solution implementation, and the achievement of specific business outcomes, as demonstrated with partners like Telefónica Ecuador and Telefónica Móviles del Uruguay.
How does Netcracker support the launch of new services, such as Fixed-Wireless Access, for its customers?
Netcracker supports the launch of new services like Fixed-Wireless Access by providing the necessary OSS/BSS infrastructure and expertise. This includes operational support systems for managing network resources and business support systems for customer onboarding, service provisioning, and billing, as exemplified by its support for Odido’s Fixed-Wireless Access service launch in the Netherlands.
In what ways does Netcracker's platform strategy continuously modernize business and operations environments?
Netcracker's platform strategy is designed for continuous modernization by offering solutions that evolve with industry changes. This involves regular updates to its product suite, incorporating new technologies like 5G, cloud, and AI, and providing flexible architectures that allow service providers to adapt their business and operations environments to emerging needs and technological advancements, ensuring long-term relevance and efficiency.
What specific benefits do cable MSOs gain from Netcracker Broadband Experience Solutions?
Cable MSOs (Multiple System Operators) benefit from Netcracker Broadband Experience Solutions by gaining tools and capabilities to enhance their broadband offerings. These solutions are designed to improve operational efficiency, optimize network performance, and deliver superior customer experiences for broadband services, addressing the unique challenges and opportunities within the cable industry.
Source: netcracker.com