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Reviews onG2
17730 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Most comprehensive cloud platform

Biggest con

Complex pricing model

TL;DR - AWS

  • The largest cloud platform
  • 200+ services for any workload
  • Powers most of the internet
Pricing: Paid only
Best for: Enterprises & pros
4.4/5 across review platforms

What is AWS?

Editorial review
Amazon Web Services dominates cloud computing. The breadth of services is staggering-compute, storage, databases, AI, IoT, and dozens more. For any infrastructure need, AWS likely has a service, often multiple. This breadth is both strength and complexity. EC2 provides virtual servers that scale from tiny to massive. Launch instances in minutes, pay for what you use, terminate when done. For custom infrastructure needs, EC2 offers complete control. S3 stores objects at any scale. Static assets, backups, data lakes-S3 handles them reliably. The pricing is economical for storage, and the durability guarantees are extraordinary. Lambda runs code without servers. Upload a function, define triggers, and it executes on demand. No servers to manage, no scaling to configure. For event-driven workloads, Lambda changes the economics. The managed services reduce operational burden. RDS runs databases, EKS runs Kubernetes, ElastiCache runs Redis. You use the service; AWS handles the infrastructure. This trade-off-control for simplicity-is often worthwhile. The learning curve is substantial. The console is complex, the documentation is vast, and the pricing is notoriously opaque. Accidental costs from misconfigured services are a real concern for new users. For enterprise workloads, AWS provides compliance certifications, security features, and support levels that matter. The enterprise relationships and sales support make AWS the default for large organizations. Mastering AWS is valuable professionally. The skills transfer, the certifications are recognized, and the market demand for AWS expertise is consistent.

Available on: Web

Pros & Cons

Pros

  • Most comprehensive cloud platform
  • Global infrastructure (200+ services)
  • Industry standard for enterprise
  • Excellent documentation
  • Strong security and compliance

Cons

  • Complex pricing model
  • Steep learning curve
  • Bill surprises common
  • UI dated and confusing
  • Vendor lock-in risk

Ratings Across the Web

4.4(17,730 reviews)

AWS holds an aggregate rating of 4.4 out of 5 from 17,730 reviews across G2, last checked May 29, 2026.

What people say

The only thing i may like about AWS is the support team, they are trying their best to do a good job despite the very bad experience users endure in the platform.via G2

Ratings aggregated from independent review platforms. Learn more

Key Features

EC2 (compute)S3 (storage)Lambda (serverless)RDS (databases)EKS (Kubernetes)CloudFront (CDN)SQS (queues)200+ more services

Pricing Plans

Free Trial

Pricing checked Aug 21, 2026

Free Tier

Free

  • 12 months free for many services
  • 750 hours EC2 t2.micro
  • 5GB S3 storage
  • 25GB DynamoDB
  • 1M Lambda requests/month

Pay-as-you-go

Usage-based

  • No upfront costs
  • Pay only for what you use
  • No long-term contracts
  • 200+ services available

Savings Plans

Up to 72% off

  • 1 or 3 year commitment
  • Flexible usage
  • Compute and ML discounts
  • Measured in $/hour

Is AWS worth the price?

70/100

AWS dominates cloud infrastructure with 31% market share and the broadest service catalog (200+ services), but that breadth is also its biggest cost trap.

A typical startup running a web app on EC2 + RDS + S3 + CloudFront pays $200-800/month, competitive with alternatives, but costs balloon unpredictably as traffic scales because data transfer, cross-AZ traffic, and NAT gateway fees are rarely budgeted upfront. The free tier is genuinely useful (750hrs EC2 t3.micro, 5GB S3, 1M Lambda requests/month) but expires after 12 months for most services except Lambda and DynamoDB.

AWS is not expensive by default, it is expensive when you do not actively manage costs. Teams that use Reserved Instances or Savings Plans save 30-60%, but teams that run everything on-demand and ignore their bill routinely overspend by 30-40%.

Hidden Costs & Gotchas

Data transfer out

First 100GB/month is free, then $0.09/GB. A site serving 1TB/month of assets pays ~$81/month just in egress. CloudFront reduces this but adds its own per-request fees. Cross-region transfer is $0.02/GB, multi-region architectures multiply this cost.

NAT Gateway tax

Each NAT Gateway costs $0.045/hour ($32.40/month) plus $0.045/GB processed. A VPC with 2 AZs running NAT Gateways costs $65/month before any traffic. This catches every team running private subnets, which is the AWS-recommended security practice.

Cross-AZ data transfer

$0.01/GB in each direction between availability zones. Multi-AZ RDS, ECS tasks spread across AZs, and ALB routing all generate cross-AZ traffic. A busy microservices architecture can rack up $50-200/month in cross-AZ fees alone.

RDS Multi-AZ doubles the price

A db.m5.large PostgreSQL instance costs $0.192/hour ($138/month) in Single-AZ. Enable Multi-AZ for production reliability and it doubles to ~$276/month. Multi-AZ is near-mandatory for production but rarely included in initial cost estimates.

EBS storage is not cheap at scale

gp3 volumes cost $0.08/GB/month. A 500GB database volume costs $40/month. But IOPS above 3,000 and throughput above 125 MB/s cost extra. Provisioned IOPS (io2) at $0.065/IOPS/month can add hundreds of dollars for database workloads.

CloudWatch logging costs

Log ingestion costs $0.50/GB. A busy application generating 50GB/month of logs pays $25/month just for ingestion, plus $0.03/GB/month for storage. Most teams do not budget for this until the bill arrives.

Elastic IP charges

As of February 2024, AWS charges $0.005/hour ($3.60/month) for every public IPv4 address, including those attached to running instances. A setup with 10 public IPs costs $36/month for addresses alone.

Support plan costs

Basic support is free but only covers billing. Developer support starts at $29/month or 3% of monthly spend. Business support (recommended for production) is $100/month or 10% of spend up to $10K then lower tiers. A $5,000/month AWS bill means $500/month in Business support.

Free tier expiration trap

EC2 (750hrs t3.micro), RDS (750hrs db.t3.micro), and S3 (5GB) free tiers expire after 12 months. Many startups budget assuming free tier and get surprised by a 3-10x cost jump at month 13. Lambda and DynamoDB free tiers are permanent.

Reserved Instance commitment risk

1-year or 3-year Reserved Instances save 30-60% but require upfront commitment. Over-provisioning RIs for workloads that shrink or migrate wastes the entire commitment. No cancellation or refund, you can sell unused RIs on the marketplace but at a discount.

How AWS's pricing compares

At $6/mo, AWS is mid-range of its 6 direct competitors ($4 to $20/mo across the set).

Entry paid plan, monthly. Pricing checked Aug 21, 2026.

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AWS FAQ

How does AWS support event-driven application architectures?

AWS Lambda allows users to run code without managing servers. Developers upload a function and define triggers, and Lambda executes the code on demand, making it suitable for event-driven workloads without scaling configuration.

Which teams benefit most from using AWS for their infrastructure needs?

Large organizations and enterprises benefit significantly from AWS due to its comprehensive compliance certifications, robust security features, and various support levels. It provides the necessary infrastructure and services for demanding enterprise workloads.

How does AWS compare to DigitalOcean regarding service breadth?

AWS offers a significantly broader range of services, encompassing compute, storage, databases, AI, IoT, and many more, totaling over 200 services. DigitalOcean, while providing cloud infrastructure, does not match the extensive breadth and depth of AWS's offerings.

What kind of trade-offs do users make when opting for AWS managed services?

When using managed services like RDS for databases or EKS for Kubernetes, users trade off some control over the underlying infrastructure for operational simplicity. AWS handles the infrastructure management, reducing the user's operational burden.

How is AWS priced for its various services?

AWS operates on a complex pricing model where users pay for what they use across its numerous services. While there isn't a permanently free tier, this model can lead to bill surprises if services are misconfigured or usage is not carefully monitored.

Can AWS reliably store large volumes of unstructured data?

Yes, AWS S3 (Simple Storage Service) is designed to store objects at any scale, making it reliable for static assets, backups, and data lakes. It offers economical pricing for storage and extraordinary durability guarantees for stored data.

What are the primary challenges new users face when adopting AWS?

New users often encounter a steep learning curve due to the complex console and vast documentation. A common challenge is managing costs, as the opaque pricing model can lead to unexpected expenses from misconfigured services.

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