Dropbox

Name: Dropbox
Brand: Dropbox
Price: 13.25 USD
Rating: 3 (1 reviews)

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Cloud storage and collaboration

From $13.25/mo (free plan available)

Freemium Cloud Storage Cloud & Infrastructure File Management Productivity

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4.4 (53,152 across the web)

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Reviews on G2 Capterra

53,153 reviews tracked

The Bottom Line

Updated Jul 20, 2026

Price: From $13.25/mo (free plan available). Compare plans

Key facts

Cloud storage pioneer with block-level sync that only transfers changed file portions for fast updates
Deep Microsoft Office and Google Workspace integration enables real-time co-editing without leaving Dropbox
Business plans offer unlimited storage, admin controls, SSO, and audit logging for enterprise teams

Pros

Block-level sync only transfers changed file portions, making edits extremely fast
Seamless real-time co-editing inside Microsoft Office and Google Docs
Smart Sync lets you see all files in your file explorer without downloading them
Strong ecosystem of third-party integrations across productivity tools
Reliable cross-platform sync across Windows, macOS, Linux, iOS, and Android
Generous unlimited storage on Business Advanced and Enterprise plans

Cons

No zero-knowledge encryption, Dropbox can access your file contents
Free plan limited to only 2 GB of storage, far below competitors
Higher per-user pricing than alternatives offering comparable storage
US-based servers subject to Patriot Act data requests
Desktop app redesign has added complexity to what was a simple interface

What is Dropbox?

Editorial review

Dropbox is a cloud storage and file synchronization platform that lets individuals and teams store, share, and collaborate on files from anywhere. Founded in 2007, it pioneered the modern cloud storage category with seamless sync across desktop, mobile, and web. Dropbox uses block-level file transfer technology, meaning only changed portions of files are synced, resulting in fast uploads for edits. The platform integrates with Microsoft Office and Google Workspace for real-time co-editing, and offers Smart Sync to browse all cloud files without consuming local disk space. Business plans add admin controls, unlimited storage, SSO, and advanced audit logging for enterprise compliance.

Available on: Web, Windows, macOS, iOS, Android

Louis Corneloup Updated Jul 20, 2026 · how we evaluate Source dropbox.com ↗

Ratings Across the Web

4.4 (53,152 reviews)

Dropbox holds an aggregate rating of 4.4 out of 5 from 53,152 reviews across G2 and Capterra, last checked September 17, 2026.

Capterra 21,715 reviews

4.5/5

Ratings aggregated from independent review platforms. Learn more

Key Features

Cloud file storage with up to unlimited space on business plans
Cross-device sync with block-level transfer for fast incremental updates
Smart Sync to browse cloud files without using local storage
Real-time co-editing with Microsoft Office and Google Docs integration
File sharing with password protection and expiration dates
File version history and recovery (up to 180 days on higher plans)
Dropbox Paper for collaborative documents and note-taking
Team folders with granular permission controls
Mobile apps with offline access and document scanning
Admin console with SSO, audit logs, and device management

Pricing Plans

30-day Free Trial

Pricing checked Oct 12, 2026

Dropbox plans and prices, checked October 2026
Plan	Price	Details
Basic	$0	2 GB storage Sync across 3 devices File sharing +1 more Show less Mobile app access
Plus	$13.25/monthly	1 TB (1,024 GB) storage Unlimited devices 30-day file recovery +3 more Show less Password-protected sharing Smart Sync Offline access
Essentials	$19.99/monthly	3 TB (3,000 GB) storage 180-day file recovery Send large files up to 100 GB +3 more Show less PDF editing Watermarking Branding controls
Business	$18/monthly	5 TB storage for the team Admin console Granular sharing permissions +3 more Show less Dropbox Paper Team folders File locking
Business Plus	$25/monthly	Unlimited storage SSO integration Advanced audit logging +3 more Show less Device management Legal holds Compliance tracking
Enterprise	Custom	Unlimited storage 24/7 phone support Domain insights +3 more Show less Advanced security features Dedicated account manager Custom integrations

Calculate your cost View full pricing

Is Dropbox worth the price?

Fair value

The real value gap is in the free tier: 2 GB is unusably small in 2026, clearly designed to force upgrades.

Storage overage is not metered, you simply cannot upload past your limit. The ecosystem lock-in (Desktop app, Paper, Sign integration) makes switching progressively harder, which is the actual hidden cost.

Hidden Costs & Gotchas

Business plans require a 3-user minimum.

Dropbox Sign (e-signatures) is a separate add-on unless bundled. Standalone Dropbox Sign Essentials costs $20/user/month. The Professional plan includes limited signature requests, but heavy eSign users need the add-on

Advanced/Business Plus storage scales with active licenses, 15 TB pooled sounds generous but is shared across the team. A 10-person team on Advanced has 15 TB total (1.5 TB effective per user), and adding storage requires upgrading to Enterprise

Third-party app integrations (Slack, Zoom, etc.) are included, but API access for custom integrations is limited on lower tiers. Business API rate limits can block automated workflows

No family sharing on Plus, each family member needs their own plan.

Data residency is Enterprise-only. Teams subject to GDPR or data sovereignty requirements must negotiate custom contracts

Full Dropbox pricing: every plan, hidden costs and alternatives

How Dropbox's pricing compares

At $13.25/mo, billing unit not specified, Dropbox is the most premium of its 3 comparable direct competitors.

Google Drive

$1.99

OneDrive

$1.99

Box

Dropbox

$13.25

Not ranked, different unit or currency: MEGA €4.99/mo, billing unit not specified.

Entry paid plan, monthly. Pricing checked Oct 12, 2026.

Reviews (1)

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Ioan Tenner

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Good but intrusive, scanns even usb sticks, its uploads not always instantly available when needed.

Pros: simplicity, efficacity, usefulness accross apps and OSs

Cons: Lack of respect for privacy and lack of instant availability of cloud content, all at a hefty priceper year

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Best Dropbox Alternatives

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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Dropbox FAQ

How does Dropbox facilitate real-time collaboration for teams?

Dropbox integrates directly with Microsoft Office and Google Workspace, allowing teams to co-edit documents in real-time. This ensures that multiple users can work on the same file simultaneously without version conflicts. The platform also provides seamless file synchronization across various devices and operating systems.

Which teams benefit most from using Dropbox?

Teams that require robust file management, productivity tools, and cloud infrastructure will find Dropbox most beneficial. It is particularly useful for organizations needing to store, share, and collaborate on files across different locations and devices. Business plans offer features like admin controls and SSO for larger enterprises.

How is Dropbox priced?

Dropbox is available on a free tier, which offers basic cloud storage capabilities. For users and teams requiring more storage and advanced features, paid plans are offered. These plans scale with usage and provide additional functionalities like unlimited storage on certain business tiers.

What kind of trade-offs should users consider when choosing Dropbox?

Users should be aware that Dropbox does not offer zero-knowledge encryption, meaning the service can access file contents. Additionally, its free plan is limited to 2 GB of storage, which is less generous than some competitors. The per-user pricing for paid plans can also be higher compared to alternatives with similar storage offerings.

How does Dropbox compare to Google Drive regarding file synchronization?

Dropbox utilizes block-level file transfer technology, which means only the changed portions of a file are synced. This results in faster uploads and updates, especially for large files that are frequently edited. Google Drive also offers synchronization, but Dropbox's block-level sync is a key differentiator for efficiency.

Can users access their files without downloading them to their local device?

Yes, Dropbox offers a feature called Smart Sync, which allows users to browse all their cloud files directly from their file explorer. This means they can see and access their entire cloud storage without consuming local disk space on their device. Files are downloaded only when needed.

Does Dropbox support integration with other productivity tools?

Yes, Dropbox has a strong ecosystem of third-party integrations across various productivity tools. It seamlessly integrates with applications like Microsoft Office and Google Workspace for real-time co-editing, enhancing overall workflow and collaboration capabilities for users and teams.

Source: dropbox.com

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