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NexHealth

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Automate your front office and enhance the patient experience for medical and dental practices.

Practice ManagementWorkflow AutomationPatient SchedulingCRM
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Reviews onG2Capterra
120 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Deep, real-time integration with a wide range of health record systems, eliminating double entry.

Biggest con

Specific features like full forms support or payment terminal integration may vary by health record system.

TL;DR - NexHealth

  • Automates front-office tasks for medical and dental practices.
  • Integrates directly and syncs in real-time with over 50 health record systems.
  • Enhances patient experience through online booking, forms, payments, and communications.
Pricing: Paid only
Best for: Enterprises & pros
4.8/5 across review platforms

What is NexHealth?

Editorial review
NexHealth is a comprehensive patient experience platform designed to automate front-office operations for medical and dental practices. It streamlines the entire patient journey from booking appointments and managing payments to digitizing forms and verifying insurance. The platform integrates directly with over 50 health record systems, including popular ones like Open Dental, Dentrix, Epic Systems, and NextGen, using its unique Synchronizer technology to ensure real-time data sync and eliminate manual double entry. This solution is ideal for practices looking to reduce administrative burden, increase efficiency, and improve patient satisfaction. By automating tasks such as scheduling, recall messages, intake forms, and billing, NexHealth helps practices save hundreds of hours on monthly labor, reduce no-shows, and attract new patients without increasing payroll. It offers flexible, customizable plans, allowing practices to choose the features they need to create an all-in-one solution or a tailored suite of tools.

Available on: Web

how we evaluateSourcenexhealth.com ↗

Pros & Cons

Pros

  • Deep, real-time integration with a wide range of health record systems, eliminating double entry.
  • Significant automation of administrative tasks, leading to reduced workload and increased efficiency.
  • Flexible monthly plans without long-term contracts.
  • Customizable features to fit specific practice needs.
  • Enhanced patient experience with modern online tools and multi-language support.

Cons

  • Specific features like full forms support or payment terminal integration may vary by health record system.
  • Pricing details are not publicly available, requiring a demo or consultation.

Ratings Across the Web

4.8(120 reviews)
G289 reviews
4.8/5
Capterra31 reviews
4.7/5

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Online Appointment BookingDigital Patient FormsAutomated Patient Communications (messages, campaigns, review requests, recalls, reminders)Secure Online Billing and CollectionsReal-time Insurance VerificationHealth Record System Integration (Synchronizer)Automated WaitlistsReserve with Google Integration

Pricing

Paid

NexHealth offers paid plans. Visit their website for current pricing details.

View pricing

Reviews

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4.8/5

Across 120 verified user reviews on G2, Capterra

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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NexHealth FAQ

How does NexHealth's Synchronizer technology ensure real-time data accuracy with my existing health record system?

The NexHealth Synchronizer directly connects to your health record system, reading and writing data instantly. This ensures that patient availability, payment information, and other critical data are always up-to-date across both systems, eliminating the need for manual data entry and reducing discrepancies.

Can NexHealth payment terminals integrate with my specific health record system, and what functionalities does this integration provide?

NexHealth payment terminals are currently available for Open Dental, Dentrix, Eaglesoft, and Dentrix Enterprise. This integration allows the terminals to pull open balances directly from your health record system and automatically write completed payments back into your ledger, supporting text/email payments, payment plans, and various payment methods like ACH, Google Pay, and Apple Pay.

What level of customization is available for patient-facing content and booking experiences, especially for practices with diverse patient demographics?

NexHealth allows you to translate all patient-facing content, including campaigns and templates, into the 10 most common languages spoken in the United States. Additionally, you can configure appointment types specifically for new versus returning patients and customize the online booking experience to align with your practice's brand.

My practice uses a less common or internally developed EHR system. Can NexHealth still integrate, or are there limitations?

NexHealth supports a wide array of health record systems, including 'Internally made EHR' and 'Other' systems. While direct, full Synchronizer integration might not be immediately available for every niche system, many of NexHealth's core features can still be utilized. You can inquire about specific system compatibility and potential future integration plans.

How does NexHealth help reduce patient no-shows and cancellations, and what specific tools are used for this?

NexHealth reduces no-shows and cancellations through automated recall messages with built-in booking links, waitlist automation that notifies patients of last-minute openings, and the option to require a credit card for booking specific appointment types or for new patients. These features collectively help keep your schedule full and minimize missed appointments.

Source: nexhealth.com

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