Onfleet
UnclaimedDelight customers, scale operations, and boost efficiency with advanced logistics software.
Visit WebsiteTL;DR - Onfleet
- Optimizes last mile delivery with advanced route planning and dispatch.
- Enhances customer experience through real-time tracking and communication tools.
- Scales delivery operations and improves efficiency for businesses of all sizes.
Pricing: Paid only
Best for: Enterprises & pros
4.6/5 across review platforms
Pros & Cons
Pros
- Significantly increases delivery capacity and efficiency through route optimization.
- Improves customer satisfaction with accurate ETAs and real-time visibility.
- Comprehensive yet easy-to-use and implement solution.
- Offers powerful reporting and analytics for operational fine-tuning.
- Highly rated by users for last mile delivery and fleet management.
Cons
- Starting price point may be high for very small businesses.
- Telephony services are optional and incur additional charges.
Ratings Across the Web
4.6(235 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Unlimited usersDriver app with photo and signature proof of deliveryDriver-dispatcher chatBasic and advanced route optimizationStatus and ETA-triggered notificationsDriver pay calculationHistorical reporting (90-day to lifetime)API & webhook access
Pricing Plans
Free TrialLAUNCH
$599/mo
- 2,500 delivery or pickup tasks
- Unlimited users
- #1 Driver app in last-mile delivery
- Photo and signature proof of delivery
- Driver-dispatcher chat
- Basic route optimization
- Status and ETA-triggered notifications
- Driver pay calculation
- 90-day historical reporting
- Ready-to-use integrations
- API & webhook access
- Email and scheduled phone support
- Branded tracking experience
SCALE
$1,299/mo
- Everything in Launch
- 5,000 delivery or pickup tasks
- Barcode scanning
- ID scanning and age verification
- Customized completion requirements
- Advanced route optimization (with API access)
- Dynamic ETA notifications
- Auto-dispatch
- Custom fields
- Operational Command Center
- 1-year historical reporting
- Guided onboarding
ENTERPRISE
$2,999/mo
- Everything in Scale
- 10,000+ delivery or pickup tasks
- Multi-brand and multi-region support
- Enhanced branding and telephony capabilities
- Enterprise SSO
- Lifetime historical reporting
- Premium onboarding, implementation, and support
What is Onfleet?
Onfleet is a comprehensive last-mile delivery software designed to simplify dispatch and route management for businesses of all sizes. It enables companies to optimize their delivery operations, enhance customer satisfaction, and improve efficiency through advanced route planning, real-time communication tools, and robust analytics.
The platform is built for businesses ranging from new and small teams to established enterprises, offering features like driver apps, proof of delivery, basic and advanced route optimization, dynamic ETA notifications, and an operational command center. Onfleet aims to power the future of commerce by allowing businesses to move goods more efficiently and provide a superior delivery experience.
Reviews
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Onfleet FAQ
What constitutes a 'task' for billing purposes?
A task is the core unit of work, representing either a pickup or a delivery performed at a destination. For billing, tasks are only counted once they reach a 'Completed' status, which can be achieved via the Onfleet driver app, driver app SDK, dispatcher dashboard, or an API call.
How does the free trial work and what are its limitations?
The free trial provides unrestricted access to your chosen plan for 14 days. You can select a plan and begin your subscription at any point during or after the trial. A credit card is not charged until a plan is selected and the subscription is confirmed in the dashboard.
Can I adjust my subscription plan after signing up?
Yes, you have the flexibility to upgrade or downgrade your subscription plan directly from within your dashboard at any time.
How are SMS messaging and voice calls billed?
SMS and voice telephony usage is billed on the 1st of the month following the usage. Charges are applied to the credit card on file based on specific rates, with SMS charged per segment. Telephony services are optional and include features like status-triggered SMS and anonymized communication between drivers, dispatchers, and recipients.
What payment methods are accepted for Onfleet subscriptions?
Onfleet accepts Visa, Mastercard, or American Express for monthly or yearly plan subscriptions via Stripe. Additional payment methods are available for yearly Professional and Enterprise plans; contact sales for more details.
Source: onfleet.com