
Phoenix
UnclaimedEvaluate, experiment, and optimize AI products in real time with open-source LLM tracing.
Visit WebsiteThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Open-source and self-hostable, offering flexibility and no vendor lock-in.
Biggest con
Advanced features like dedicated support and custom data limits are only available in higher-tier paid plans.
TL;DR - Phoenix
- Open-source LLM tracing and evaluation platform.
- Provides real-time visibility, debugging, and optimization for AI products.
- Features interactive prompt playgrounds, evaluation libraries, and dataset visualization.
What is Phoenix?
Available on: Web
Pros & Cons
Pros
- Open-source and self-hostable, offering flexibility and no vendor lock-in.
- Provides deep observability into LLM behavior and decision-making.
- Facilitates rapid experimentation and iteration with interactive playgrounds.
- Supports both automated and human feedback for comprehensive evaluations.
- Strong community support and integrations with popular LLM frameworks.
Cons
- Advanced features like dedicated support and custom data limits are only available in higher-tier paid plans.
- The free SaaS tier has limited trace spans and ingestion volume.
- Requires some technical expertise for self-hosting and full utilization.
Preview
Key Features
Pricing Plans
Phoenix Small teams and smaller data
Free & open source
- Trace spans user managed
- Ingestion volume user managed
- Projects user managed
- Retention user managed
- Support add-on dedicated support
AX Free
Free
- 25k trace spans per month
- 1 GB ingestion volume per month
- 7 days retention
- Alyx (Arize agent)
- Online evals
- Product observability (monitors & custom metrics)
- Community support
AX Pro
$50 per month
- 50k trace spans per month
- 10 GB ingestion volume per month
- 15 days retention
- Everything in AX Free
- Higher rate limits
- Longer retention
- Email support
AX Enterprise
Custom
- Custom trace spans
- Custom ingestion volume
- Custom projects
- Configurable retention
- Everything in AX Pro
- Dedicated support
- Uptime SLA
- Custom data limits
- SOC2 reports and HIPPA
- Training sessions
- DataFabric Connect
- Self-Hosting add-on
- Data residency
- Multi-region deployments
Reviews
Be the first to review Phoenix
Your take helps the next buyer. Verified LinkedIn reviewers get a badge.
Write a reviewBest Phoenix Alternatives
Top alternatives based on features, pricing, and user needs.
The AI gateway with built-in observability for LLM applications.
Open-source MLOps platform for experiment tracking
Open-source distributed tracing system
Observability framework for cloud-native software
Open-source MLOps platform
Open-source APM and observability
Open-source APM with distributed tracing
Illuminating the black box: Better, smaller, faster AI models through data preparation and optimization.
Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.
Explore More
Phoenix FAQ
What is Phoenix?
How much does Phoenix cost?
Is Phoenix free?
Who is Phoenix for?
Source: phoenix.arize.com