Qminder

Name: Qminder
Brand: Qminder
Price: 869 USD
Rating: 4.7 (342 reviews)

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Manage in-person customer journeys with appointments, queues, and AI-powered service analytics.

From $869/mo flat, billed monthly, free trial

Paid CRM Meeting Scheduling Customer Support Analytics

Visit Website

4.7 (342 across the web)

Paid Visit Website

Reviews on G2 Capterra

342 reviews tracked

The Bottom Line

Updated Nov 1, 2026

Price: From $869/mo flat, billed monthly, free trial. Compare plans

Key facts

Manages appointments, walk-ins, and queues for in-person service.
Provides real-time service analytics and AI insights to optimize operations.
Reduces wait times, improves customer experience, and boosts staff efficiency.

Pros

Reduces wait times and lobby congestion
Improves customer satisfaction and experience
Provides actionable insights for operational efficiency
Supports multiple locations and complex workflows
Compliant with security standards like GDPR, HIPAA, and SOC 2 Type II

Cons

No free tier available
Requires setup and potential app installation for kiosks/TVs

What is Qminder?

Qminder is a comprehensive platform designed to manage the entire in-person customer journey, from appointment scheduling and check-ins to queue management and service analytics. It helps organizations streamline operations, reduce wait times, and enhance the customer experience in physical locations. The platform serves as a service CRM and operational dashboard, providing tools for managing bookings, walk-ins, and visitor flows. It offers real-time insights into service performance, allowing businesses to optimize staff hours, minimize delays, and improve efficiency across multiple locations. Qminder is built for various industries including healthcare, public sector, and retail, aiming to improve efficiency, protect revenue, and build trust through better service delivery. Qminder is ideal for businesses and public service organizations that handle a high volume of in-person visitors and appointments. It helps reduce no-shows, eliminate chaotic lines, and turn service data into actionable insights, ultimately leading to higher customer satisfaction and operational effectiveness. The platform is enterprise-ready, supporting complex workflows, nationwide rollouts, and robust security standards.

Available on: Web, iOS

Data compiled by Toolradar Pricing checked Nov 1, 2026 · How we evaluate

Source qminder.com

Ratings Across the Web

4.7 (342 reviews)

Qminder holds an aggregate rating of 4.7 out of 5 from 342 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Remote sign-in for visitors
Visitor website for schedules and wait times
Self-service check-in kiosks
Automated and manual two-way SMS customer messaging
Waiting room TV displays for waitlists and announcements
Service dashboard for managing visitors and operations
Real-time service data and performance analytics
Configurable service flows for different operations

Pricing Plans

Free Trial

Pricing checked Nov 1, 2026. Source: qminder.com/pricing, read Nov 1, 2026

Qminder plans and prices, checked November 2026
Plan	Price	Details
Business	$869 / mo	25 users
Premium	$1,149 / mo	50 users Custom branding Custom branded customer facing apps +8 more Show less Data Retention Configuration SAML-based SSO Security Log API Webhooks Engineering Support Dedicated onboarding & implementation Dedicated account manager
Enterprise	Contact us	100 - 9999 users API support Security log +14 more Show less Custom branded customer facing apps Forms Data Retention Configuration Feedback SAML-based SSO Security Log Custom SLA & ToS API Webhooks Engineering Support Custom Integrations Dedicated onboarding & implementation Dedicated account manager Phone support

Included in all plans

Unlimited locations
Unlimited visitors
Unlimited service lines
SMS notifications & chat
Check-in kiosk iPad app
Waiting room apple TV app
Name-based waitlist
Online Visit Planner
Remote check-in support
Multilingual customer facing apps
Custom Service Flow
Staff performance reports
Location performance reports
Service performance reports
Service alerts
Soc 2 type II compliance
GDPR compliance
HIPAA compliance
Integrations
Online support
Online help center
Product training

Calculate your cost View full pricing

Is Qminder worth the price?

Fair value

This pricing is best suited for established businesses with significant in-person customer traffic and a budget for premium queue management solutions.

Full Qminder pricing: every plan, hidden costs and alternatives

How Qminder's pricing compares

Qminder starts at $869/mo flat for the whole organisation. Its direct competitors are priced on a different basis (per user, or in another currency), so each entry price below is shown with its own unit and currency and is not ranked against the others.

Qminder

$869/mo flat, whole organisation, billed monthly

Delenta

$29/mo, billed monthly

Chatwoot

$19/mo, billed monthly

Schedulicity

£20/mo, billed monthly

Picsello

$35/mo, billed monthly

Entry paid plan, monthly price (billing term shown per row), in each tool's own currency. Pricing checked Nov 1, 2026.

Recent pricing updates

Changes we detected on the Qminder pricing page.

Nov 1, 2026 Plans changed: Business went from $789 to $869 a month; Premium went from $1,049 to $1,149 a month; Starter removed.

Qminder by the numbers

Qminder compared with 113 Meeting Scheduling tools on Toolradar, as of Nov 2026
Metric	Qminder	Peer median	Position (1 is best)
Free plan	No	56% have one	n/a
Listed as an alternative to	2 tools	2	#48 of 113 (joint)
User rating	4.7/5 (across the web, 342 ratings)	4.6/5	#12 of 56 (joint) tools with 20+ reviews

Listed as an alternative to: #43 on 2026-10-16 to #48 on 2026-11-02 (rank among 113 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. All Meeting Scheduling data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Qminder by the numbers”, Nov 2026.

Reviews

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4.7/5

Across 342 verified user reviews on G2, Capterra

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Best Qminder Alternatives

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Picsello Paid

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All Qminder alternatives 6+ tools ranked, pricing + verdict per pick Qminder vs Gladly Head-to-head: features, pricing, who wins Qminder vs ISN Head-to-head: features, pricing, who wins Qminder vs Delenta Head-to-head: features, pricing, who wins

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Qminder FAQ

How does Qminder help manage customer flow in physical locations?

Qminder streamlines the in-person customer journey by managing appointment scheduling, walk-ins, and check-ins. It provides tools for queue management and real-time insights to optimize visitor flows and reduce wait times.

Which teams benefit most from using Qminder?

Qminder is ideal for businesses and public service organizations that manage a high volume of in-person visitors and appointments. It helps teams in healthcare, the public sector, and retail improve efficiency and customer satisfaction.

How does Qminder compare to Schedulicity for managing appointments?

Qminder offers comprehensive in-person customer journey management, including queue management and service analytics, whereas Schedulicity primarily focuses on appointment scheduling. Qminder is designed for complex workflows and multi-location operations, providing broader operational insights.

What kind of operational insights does Qminder provide?

Qminder offers real-time insights into service performance, allowing organizations to optimize staff hours and minimize delays. These actionable insights help improve efficiency across multiple locations and enhance customer satisfaction.

Does Qminder include a free tier for small businesses?

Qminder does not offer a permanently free tier; it is a paid product. It is designed for organizations that require robust features for managing high volumes of in-person visitors and complex workflows.

What are the main trade-offs to consider when implementing Qminder?

A primary trade-off is that Qminder does not offer a free tier, requiring an investment from the start. Additionally, implementing the system may require setup and potential app installation for kiosks or TVs to fully leverage its features.

How does Qminder ensure data security and compliance?

Qminder is an enterprise-ready platform that supports robust security standards. It is compliant with regulations such as GDPR, HIPAA, and SOC 2 Type II, ensuring secure handling of customer data.

Source: qminder.com

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