Is Resolver worth the price?
Resolver uses fully custom, quote-based pricing with no published rates.
Based on industry data, expect $15,000-$75,000+/year depending on modules (GRC, Security & Investigations, Trust & Safety), user count, and customization level. You only pay for active 'Power Users' managing the program, which keeps costs down for organizations with many read-only stakeholders, but the lack of transparency makes budgeting and comparison difficult.
Pricing Plans
Enterprise
$10,000/year
- Incident management
- Case management
- Risk assessments
- Custom reporting
- Enterprise security
Hidden Costs & Gotchas
Implementation and configuration fees are quoted separately and can run $10,000-$50,000+ depending on customization depth — 'out-of-the-box' vs 'deeper configuration' tiers have very different price tags
Professional services for workflow customization beyond standard templates are billed additionally — the more you deviate from default configurations, the higher the setup cost
Training costs for administrators
Resolver's platform is powerful but complex, and onboarding sessions are often extra
Integration fees for connecting to existing systems (HRIS, ticketing, ERP) are typically scoped and billed as professional services
Annual price escalation
enterprise GRC contracts commonly include 3-8% annual increases on renewal that are not always disclosed upfront
Data migration from existing risk registers or incident databases is a separate professional services engagement
How Resolver Compares
Mid-market company, 25 power users, GRC + incident management, annual contract
Which Plan Do You Need?
Resolver offers bundle discounts when combining solutions like GRC + Security & Investigations, reducing per-module cost vs. buying point solutions separately
Purpose-built for security operations with case management, evidence tracking, and incident reporting that generic GRC tools lack
You only pay for users who actively manage programs — read-only access for executives and auditors is typically included, unlike competitors who charge per-seat regardless of role
Our Recommendation
Worth it if...
You manage physical security incidents alongside enterprise risk and compliance in a single platform. Resolver's combined GRC + Security & Investigations offering is genuinely differentiated — most competitors force you to buy separate tools. The per-active-user model also makes it cost-effective if you have dozens of read-only stakeholders.
Skip if...
You need transparent, self-serve pricing to compare options quickly. Resolver requires a sales process to get any pricing at all, and small teams (under 10 users) will likely find the platform over-engineered and expensive for their needs. Also skip if you only need basic risk registers — a spreadsheet or lightweight tool like monday.com with a risk template costs a fraction.
Negotiation tips
Always get quotes from LogicGate and ServiceNow GRC before negotiating with Resolver — competitive pressure typically yields 15-25% discounts. Push for multi-year pricing locks to avoid annual escalators. Ask for included implementation hours in the first-year contract. Non-profits and government entities should request public-sector pricing.
