Rocket.Chat Pricing 2026
Plans, hidden costs, and cheaper alternatives compared
Is Rocket.Chat worth the price?
Rocket.Chat's pricing is quite fair, especially for its open-source nature.
The Starter tier is very generous, offering robust features for free for self-managed instances up to 50 users. The Pro tier at $8/user/month (billed annually) is competitive for managed services, while the Enterprise tier caters to large organizations needing advanced security and scalability.
It's best for organizations ranging from small teams leveraging the free self-hosted option to large enterprises requiring extensive customization and support.
Pricing Plans
Starter
$0
- Self-managed hosting only
- One workspace per organization
- Hierarchical conversations and threaded discussions
- Channel governance and message formatting
- Multimedia and file sharing
- Searchable message history
- Video conferencing integrations
- Active Directory/LDAP authentication
- Single sign-on SAML, OAuth, OpenID Connect
- Multi-factor authentication
- Custom apps with Apps Engine
- Native Matrix Federation
- Up to 50 users peer support
Pro
$8/user/month
- All Starter features
- Self-managed or Premium hosting
- Air-gapped deployment support
- Single-instance scaling
- Full platform white-labeling
- Removable watermark
- 12x5 on-call coverage
- Desk portal support
- 1 business day response
- Support for 51-500 users
Enterprise
Custom
- All Pro features
- Microservices architecture
- Multi-instance deployment
- High-availability with disaster recovery
- Performance monitoring and alerts
- Voice calls WebRTC with SIP
- Multi-party video conferencing
- LDAP and SAML user group mapping
- Role-based access control
- Security event logging
- Message and file audit trails
- Sovereign AI capabilities with RAG
- 24x7 support with 30-minute response
Hidden Costs & Gotchas
Pro tier requires annual commitment
Support limited to 50 users on Starter
Premium hosting adds cost to Pro tier
Which Plan Do You Need?
Small teams needing free self-hosting
Mid-sized businesses requiring managed service
Enterprises with complex security/scaling needs
How Rocket.Chat Compares to Competitors
Compared to Slack, which starts at $7.25/user/month for its Pro plan (billed annually), Rocket.Chat's Pro tier at $8/user/month is slightly higher but offers self-managed options and white-labeling. Microsoft Teams is often bundled with Microsoft 365, making direct comparison difficult, but Rocket.Chat's open-source flexibility and extensive self-hosting features provide a strong alternative for privacy-conscious organizations.
Rocket.Chat Pricing FAQ
How much does Rocket.Chat cost?
Rocket.Chat starts at $8/user/month on the Pro plan. A free plan is also available with limited features.
Does Rocket.Chat have a free plan?
Yes. Rocket.Chat offers a free plan called "Starter". It includes: Self-managed hosting only, One workspace per organization, Hierarchical conversations and threaded discussions.
Is there a cheaper alternative to Rocket.Chat?
Yes. Popular alternatives to Rocket.Chat include Microsoft Teams, Discord, Nextcloud, Mattermost. Free alternatives include Microsoft Teams, Discord, Nextcloud. Compare them side-by-side on Toolradar.
How much does Rocket.Chat cost for a team of 10?
For a team of 10 users on the Pro plan, Rocket.Chat costs about $80/month, or $960/year. Larger teams may qualify for volume discounts on annual billing.
Cheaper alternatives to Rocket.Chat
Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.
