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530 reviews tracked

The Bottom Line

Price
Free plan available, paid tiers above. Compare plans

Key facts

  • Rocket.Chat is an open-source team collaboration platform
  • It provides messaging, video calls, and integrations with self-hosting option
  • Free self-hosted, Cloud from $4/user/month

Pros

  • Open source team chat
  • Self-hostable
  • Customizable
  • Federation support
  • Free for self-hosted

Cons

  • Less polished
  • Setup complex
  • Smaller community
  • Limited integrations
  • Performance varies

What is Rocket.Chat?

Editorial review
Rocket.Chat provides open-source team communication. Self-hosted Slack alternative-messaging you control completely. The self-hosting is complete. The features are comprehensive. The customization is unlimited. Organizations wanting owned communication infrastructure use Rocket.Chat for self-hosted messaging.

Available on: Web, iOS, Android, Windows, macOS, Linux

Ratings Across the Web

4.2 (530 reviews)

Rocket.Chat holds an aggregate rating of 4.2 out of 5 from 530 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Team chat
  • Self-hosted
  • Federation
  • Video calls
  • Bots
  • Open source

Pricing Plans

Pricing checked Oct 3, 2026

Rocket.Chat plans and prices, checked October 2026
PlanPriceDetails
Starter

$0

  • Self-managed hosting only
  • One workspace per organization
  • Hierarchical conversations and threaded discussions
+10 more
  • Channel governance and message formatting
  • Multimedia and file sharing
  • Searchable message history
  • Video conferencing integrations
  • Active Directory/LDAP authentication
  • Single sign-on SAML, OAuth, OpenID Connect
  • Multi-factor authentication
  • Custom apps with Apps Engine
  • Native Matrix Federation
  • Up to 50 users peer support
Pro

$8 / user/month

  • All Starter features
  • Self-managed or Premium hosting
  • Air-gapped deployment support
+7 more
  • Single-instance scaling
  • Full platform white-labeling
  • Removable watermark
  • 12x5 on-call coverage
  • Desk portal support
  • 1 business day response
  • Support for 51-500 users
Enterprise

Custom

  • All Pro features
  • Microservices architecture
  • Multi-instance deployment
+10 more
  • High-availability with disaster recovery
  • Performance monitoring and alerts
  • Voice calls WebRTC with SIP
  • Multi-party video conferencing
  • LDAP and SAML user group mapping
  • Role-based access control
  • Security event logging
  • Message and file audit trails
  • Sovereign AI capabilities with RAG
  • 24x7 support with 30-minute response

Is Rocket.Chat worth the price?

Good value

Rocket.Chat's pricing is quite fair, especially for its open-source nature.

The Starter tier is very generous, offering robust features for free for self-managed instances up to 50 users. The Pro tier at $8/user/month (billed annually) is competitive for managed services, while the Enterprise tier caters to large organizations needing advanced security and scalability.

It's best for organizations ranging from small teams leveraging the free self-hosted option to large enterprises requiring extensive customization and support.

Hidden Costs & Gotchas

Support limited to 50 users on Starter

Full Rocket.Chat pricing: every plan, hidden costs and alternatives

How Rocket.Chat's pricing compares

At $8/user/mo, Rocket.Chat is mid-range of its 5 comparable direct competitors ($2.50 to $14/mo across the set).

Entry paid plan, monthly, per user. Pricing checked Oct 3, 2026.

Reviews

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4.2/5

Across 530 verified user reviews on G2, Capterra

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Rocket.Chat FAQ

How does Rocket.Chat support team communication?

Rocket.Chat provides an open-source platform for team communication, offering comprehensive features for internal messaging. It allows organizations to establish their own communication infrastructure, ensuring complete control over their data.

Which teams benefit most from using Rocket.Chat?

Teams that require owned communication infrastructure and prioritize data control will find Rocket.Chat most suitable. It is particularly valuable for organizations looking for a self-hosted messaging solution.

How does Rocket.Chat compare to Slack?

Rocket.Chat serves as a self-hosted alternative to Slack, giving users complete control over their messaging environment. While Rocket.Chat offers comprehensive features and unlimited customization, it may be less polished than Slack and has a smaller community.

What kind of limitations should users be aware of with Rocket.Chat?

Users should be aware that Rocket.Chat's setup can be complex, and its performance may vary depending on the deployment. It also has a smaller community and more limited integrations compared to some other platforms.

How is Rocket.Chat priced?

Rocket.Chat is available on a free tier for self-hosted deployments. Paid plans are offered for those requiring additional usage and features beyond the free offering.

Can Rocket.Chat be customized to fit specific organizational needs?

Yes, Rocket.Chat offers unlimited customization options, allowing organizations to tailor the platform to their specific requirements. This flexibility is a key advantage for teams needing a bespoke communication solution.

Source: rocket.chat

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