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Open-source team communication platform

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Reviews onG2Capterra
513 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Open source team chat

Biggest con

Less polished

TL;DR - Rocket.Chat

  • Rocket.Chat is an open-source team collaboration platform
  • It provides messaging, video calls, and integrations with self-hosting option
  • Free self-hosted, Cloud from $4/user/month
Pricing: Free plan available
Best for: Growing teams
4.2/5 across review platforms

What is Rocket.Chat?

Editorial review
Rocket.Chat provides open-source team communication. Self-hosted Slack alternative-messaging you control completely. The self-hosting is complete. The features are comprehensive. The customization is unlimited. Organizations wanting owned communication infrastructure use Rocket.Chat for self-hosted messaging.

Available on: Web, iOS, Android, Windows, macOS, Linux

Pros & Cons

Pros

  • Open source team chat
  • Self-hostable
  • Customizable
  • Federation support
  • Free for self-hosted

Cons

  • Less polished
  • Setup complex
  • Smaller community
  • Limited integrations
  • Performance varies

Ratings Across the Web

4.2(513 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Team chatSelf-hostedFederationVideo callsBotsOpen source

Pricing Plans

Starter

$0

  • Self-managed hosting only
  • One workspace per organization
  • Hierarchical conversations and threaded discussions
  • Channel governance and message formatting
  • Multimedia and file sharing
  • Searchable message history
  • Video conferencing integrations
  • Active Directory/LDAP authentication
  • Single sign-on SAML, OAuth, OpenID Connect
  • Multi-factor authentication
  • Custom apps with Apps Engine
  • Native Matrix Federation
  • Up to 50 users peer support

Pro

$8 / user/month

  • All Starter features
  • Self-managed or Premium hosting
  • Air-gapped deployment support
  • Single-instance scaling
  • Full platform white-labeling
  • Removable watermark
  • 12x5 on-call coverage
  • Desk portal support
  • 1 business day response
  • Support for 51-500 users

Enterprise

Custom

  • All Pro features
  • Microservices architecture
  • Multi-instance deployment
  • High-availability with disaster recovery
  • Performance monitoring and alerts
  • Voice calls WebRTC with SIP
  • Multi-party video conferencing
  • LDAP and SAML user group mapping
  • Role-based access control
  • Security event logging
  • Message and file audit trails
  • Sovereign AI capabilities with RAG
  • 24x7 support with 30-minute response

How Rocket.Chat's pricing compares

At $0.67/mo, Rocket.Chat is the most affordable of its 5 direct competitors.

Entry paid plan, monthly.

Reviews

4.2/5

Across 513 verified user reviews on G2, Capterra

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Rocket.Chat FAQ

Is Rocket.Chat free?

The community edition is free and open source for self-hosting. Cloud-hosted plans start at $4/user/month if you prefer managed hosting.

What is Rocket.Chat?

Rocket.Chat is an open source team chat platform you can self-host. It's often used as a self-hosted Slack alternative with channels, direct messages, and video calls.

Rocket.Chat vs Slack?

Rocket.Chat is open source and can be self-hosted for complete data control. Slack is cloud-only but more polished. Choose Rocket.Chat for self-hosting; Slack for ease of use.

Source: rocket.chat

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