
Open-source team communication platform
Visit WebsiteThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Open source team chat
Biggest con
Less polished
TL;DR - Rocket.Chat
- Rocket.Chat is an open-source team collaboration platform
- It provides messaging, video calls, and integrations with self-hosting option
- Free self-hosted, Cloud from $4/user/month
What is Rocket.Chat?
Available on: Web, iOS, Android, Windows, macOS, Linux
Pros & Cons
Pros
- Open source team chat
- Self-hostable
- Customizable
- Federation support
- Free for self-hosted
Cons
- Less polished
- Setup complex
- Smaller community
- Limited integrations
- Performance varies
Ratings Across the Web
Rocket.Chat holds an aggregate rating of 4.2 out of 5 from 513 reviews across G2 and Capterra, last checked March 18, 2026.
Ratings aggregated from independent review platforms. Learn more
Key Features
Pricing Plans
Pricing checked Aug 22, 2026
Starter
Free
- Self-managed hosting only
- One workspace per organization
- Hierarchical conversations and threaded discussions
- Channel governance and message formatting
- Multimedia and file sharing
- Searchable message history
- Video conferencing integrations
- Active Directory/LDAP authentication
Pro
$8 / user/month
- All Starter features
- Self-managed or Premium hosting
- Air-gapped deployment support
- Single-instance scaling
- Full platform white-labeling
- Removable watermark
- 12x5 on-call coverage
- Desk portal support
Enterprise
Custom
- All Pro features
- Microservices architecture
- Multi-instance deployment
- High-availability with disaster recovery
- Performance monitoring and alerts
- Voice calls WebRTC with SIP
- Multi-party video conferencing
- LDAP and SAML user group mapping
Is Rocket.Chat worth the price?
Rocket.Chat's pricing is quite fair, especially for its open-source nature.
The Starter tier is very generous, offering robust features for free for self-managed instances up to 50 users. The Pro tier at $8/user/month (billed annually) is competitive for managed services, while the Enterprise tier caters to large organizations needing advanced security and scalability.
It's best for organizations ranging from small teams leveraging the free self-hosted option to large enterprises requiring extensive customization and support.
Hidden Costs & Gotchas
Pro tier requires annual commitment
Support limited to 50 users on Starter
Premium hosting adds cost to Pro tier
How Rocket.Chat Compares to Competitors
Compared to Slack, which starts at $7.25/user/month for its Pro plan (billed annually), Rocket.Chat's Pro tier at $8/user/month is slightly higher but offers self-managed options and white-labeling. Microsoft Teams is often bundled with Microsoft 365, making direct comparison difficult, but Rocket.Chat's open-source flexibility and extensive self-hosting features provide a strong alternative for privacy-conscious organizations.
How Rocket.Chat's pricing compares
At $0.67/mo, Rocket.Chat is the most affordable of its 5 direct competitors.
Entry paid plan, monthly. Pricing checked Aug 22, 2026.
Reviews

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Across 513 verified user reviews on G2, Capterra
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Best Rocket.Chat Alternatives
Top alternatives based on features, pricing, and user needs.
Unite chat, meetings, and files with Microsoft 365
Central hub for workplace communication and collaboration
Your place to talk and hang out
Inbox collaboration for teams that run on email, designed for seamless teamwork and efficiency.
Open-source team collaboration platform
AI-first team collaboration and instant messaging app for enterprises.
Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.
Explore More
Rocket.Chat FAQ
How does Rocket.Chat support team communication?
Which teams benefit most from using Rocket.Chat?
How does Rocket.Chat compare to Slack?
What kind of limitations should users be aware of with Rocket.Chat?
How is Rocket.Chat priced?
Can Rocket.Chat be customized to fit specific organizational needs?
Source: rocket.chat