Solutionreach
UnclaimedEngage patients, reduce no-shows, and boost revenue with automated healthcare communication.
Visit WebsiteReviews onG2Capterra
404 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Reduces no-show rates significantly
Biggest con
Requires integration with existing PM/EHR systems, which might have initial setup considerations
TL;DR - Solutionreach
- Automates patient engagement to reduce no-shows and boost revenue.
- Integrates with over 400 PM/EHR systems for seamless operations.
- Streamlines communication, scheduling, and payment processes for healthcare practices.
Pricing: Paid only
Best for: Enterprises & pros
4.0/5 across review platforms
What is Solutionreach?
Solutionreach is an all-in-one patient engagement software designed for healthcare practices and enterprise groups, including dental, vision, medical, DSOs, and hospitals. It streamlines patient communication and revenue cycles by integrating securely with over 400 PM/EHR systems.
The platform automates critical tasks such as appointment reminders, recalls, online scheduling, and payment processing. By reducing manual administrative work, Solutionreach helps practices improve staff efficiency, decrease no-show rates, and accelerate collections. It provides personalized messaging capabilities, reputation management, and telehealth options to enhance the overall patient experience and drive practice growth.
Solutionreach aims to keep schedules full and revenue flowing by engaging patients at every stage, from their first appointment to final payment, ultimately leading to increased patient satisfaction and reduced administrative burnout.
Available on: Web
Pros & Cons
Pros
- Reduces no-show rates significantly
- Automates tedious administrative tasks, saving staff time
- Integrates with a wide range of PM/EHR systems (400+)
- Accelerates revenue collection and improves financial health
- Enhances patient satisfaction through personalized and timely communication
Cons
- Requires integration with existing PM/EHR systems, which might have initial setup considerations
- Specific pricing details are not publicly available and require a demo
Ratings Across the Web
4(404 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Automated Appointment Reminders (text, email, voice)Two-Way TextingOnline Patient SchedulingAutomated Patient RecallsDigital Patient Intake FormsOnline Reputation ManagementInsurance Verification & EligibilityPayment Technology with automated reminders
Pricing Plans
Pricing checked May 29, 2026
Essentials
Request a Quote
- Two-Way Texting
- Appointment Reminders
- Recall
- Online Patient Scheduler Basic
- Patient Check-In
Plus
Request a Quote
- Two-Way Texting
- Appointment Reminders
- Recall
- Online Patient Scheduler Pro
- Patient Check-In
- Digital Intake
- Patient Surveys
- Batch Messaging
- Reputation Management
Enterprise
Get in Touch
- Two-Way Texting
- Appointment Reminders
- Recall
- Online Patient Scheduler Pro
- Patient Check-In
- Digital Intake
- Patient Surveys
- Batch Messaging
- Reputation Management
- Real-Time Insurance Eligibility Checks
- Text-to-Pay & Email Payment Links
- Digital Intake + eSignatures
- Automated Payment Reminders
- Integrated Insurance Card Capture
- Centralized Payment Dashboard
- ENT Location Management
- Message Center
- Practice Select
- User Credentials
- Reporting API
- Conversations
- Propagate Unified Settings
Reviews
4.0/5
Across 404 verified user reviews on Capterra, G2
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Solutionreach FAQ
How does Solutionreach handle patient intake forms and check-ins without requiring patients to download an app?
Solutionreach streamlines patient arrivals and intake by sending automated text and email links for contactless check-in and digital intake forms. Patients can complete these processes directly from their mobile devices or computers without needing to download a dedicated app or create a login.
What is Revenue Cycle Messaging™ and how does it contribute to faster payments?
Revenue Cycle Messaging™ is a core functionality that automates workflows from the first appointment to final payment. It includes features like automated insurance verification, eligibility checks, and sending automatic payment reminders, enabling instant online payments via various methods (debit, credit, HSA, FSA) to ensure a smooth and accelerated revenue flow.
Can Solutionreach help manage patient communications and operations for large enterprise groups or DSOs with multiple locations?
Yes, Solutionreach includes Location Management features specifically designed for DSOs and other enterprise practices. This allows for centralized management of patient communications and business support across multiple practice locations, ensuring consistent and efficient operations.
How does the platform assist practices in improving their online reputation and attracting new patients?
Solutionreach offers Online Reputation Management tools that collect, monitor, and allow practices to respond to patient reviews. It also enables comparison of a practice's online reputation against competitors, helping to maximize star ratings and attract more patients by highlighting areas for improvement and success.
What kind of support is provided during and after the implementation of Solutionreach?
Solutionreach provides a dedicated 1:1 onboarding team and a success coach to guide practices through the integration process. Post-implementation, users have access to live agent support, online chat, 24/7 self-service tools, and an unlimited community support, ensuring continuous assistance and strategic guidance.
Beyond standard appointment reminders, how does Solutionreach proactively help practices re-engage inactive patients?
Solutionreach utilizes automated patient recall features that automatically identify patients due for their next appointment and reactivate them with personalized messages. Additionally, it supports automated outreach and education campaigns, allowing practices to create targeted newsletters and messages about new services to drive return visits.
Source: solutionreach.com