Is SugarCRM worth the price?
SugarCRM's pricing for Sugar Sell, starting at $59/user/month for Standard, is competitive but the mandatory 15-user minimum and annual billing make it expensive for smaller teams.
The Advanced tier at $85/user/month offers strong AI features, providing good value for larger sales organizations. It's best suited for mid-market to enterprise businesses needing robust, scalable CRM solutions.
Pricing
SugarCRM offers paid plans. Visit their website for current pricing details.
Hidden Costs & Gotchas
15-user minimum for all Sugar Sell plans
Annual billing required for all Sugar Sell plans
Sugar Market is an additional $1000/month
Potential for additional integration costs
Which Plan Do You Need?
Mid-market to enterprise sales teams
Businesses needing AI-driven sales insights
Companies requiring on-premise CRM
How SugarCRM Compares to Competitors
Compared to Salesforce Sales Cloud, which starts around $25/user/month for basic features, SugarCRM's Sugar Sell Standard at $59/user/month is significantly higher, especially with the 15-user minimum. HubSpot's Sales Hub Professional, offering similar features to Sugar Sell Advanced, is priced at $90/user/month (with a 5-user minimum), making SugarCRM's $85/user/month competitive for its feature set, but still with a higher user floor.
SugarCRM Pricing FAQ
How much does SugarCRM cost?
SugarCRM uses custom pricing. Contact SugarCRM directly for a quote based on your team size and requirements.
Does SugarCRM have a free plan?
SugarCRM does not offer a permanent free plan. Paid plans are required from day one.
Is there a cheaper alternative to SugarCRM?
Yes. Popular alternatives to SugarCRM include Salesforce, HubSpot, Odoo, Microsoft Dynamics 365. Free alternatives include HubSpot, Odoo, Zoho CRM. Compare them side-by-side on Toolradar.
Cheaper alternatives to SugarCRM
3 of 5 direct competitors below offer a free plan. Per-seat pricing varies up to 60% across this set.
