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TicketLeap

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User-friendly event ticketing platform designed to make selling tickets easy and affordable.

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Reviews onG2Capterra
60 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Free for event organizers if fees are passed to ticket buyers.

Biggest con

Payment processing is tied to Stripe, which might not suit all users.

TL;DR - TicketLeap

  • Free for organizers when fees are passed to buyers, with full feature access.
  • Offers comprehensive tools for event page creation, ticket sales, and management.
  • Provides secure payment processing and dedicated support for event success.
Pricing: Free plan available
Best for: Growing teams
4.2/5 across review platforms

What is TicketLeap?

Editorial review
TicketLeap is a comprehensive event ticketing platform that empowers organizers to create, promote, and manage events with ease. It offers a full suite of features, from customizable event pages and flexible ticket types to reserved seating and automated emails. The platform is designed to be user-friendly, allowing organizers to launch ticket sales in minutes and manage events on the go with its mobile-optimized solution. This platform is ideal for a wide range of event organizers, including theaters, festivals, farms, and any individual or organization looking to host an event and sell tickets without upfront costs or restrictive contracts. It aims to simplify the ticketing process, provide robust tools for event management, and ensure secure payment processing, while offering expert support and resources to help events succeed.

Available on: Web

Pros & Cons

Pros

  • Free for event organizers if fees are passed to ticket buyers.
  • No monthly subscriptions, contracts, or restrictive service tiers.
  • User-friendly interface and mobile-optimized pages for easy setup and management.
  • Comprehensive feature set available to all users, regardless of event size.
  • Dedicated customer support with live event experience.

Cons

  • Payment processing is tied to Stripe, which might not suit all users.
  • Payments are disbursed 4-7 business days after the event, not immediately.
  • Fees are applied per ticket, which can add up for high-volume, low-price tickets if not passed to buyers.

Ratings Across the Web

4.2(60 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Branded and customizable event pagesFlexible ticket types (paid, free, pay-what-you-want, timed entry)Reserved seating chart builder with drag-and-drop functionalityAutomated email confirmations and remindersMobile ticket scanning and selling apps (iOS & Android)Secure payment processing via Stripe with chargeback managementDynamic reporting and sales tax collectionEvent cloning for quick setup of recurring events

Pricing Plans

Paid Events

$1 + 2% of ticket price (plus 3% for credit card processing)

  • Unlimited event tickets
  • Branded event pages
  • Flexible ticket types
  • Reserved seating
  • Automated emails
  • Ticket scanning & selling apps
  • Secure payment processing
  • Chargeback management
  • Dynamic reporting

Free Events

Free

  • Unlimited event tickets
  • Branded event pages
  • Flexible ticket types
  • Reserved seating
  • Automated emails
  • Ticket scanning & selling apps
  • Secure payment processing
  • Chargeback management
  • Dynamic reporting

Tickets $5 and below

$0.49

  • Unlimited event tickets
  • Branded event pages
  • Flexible ticket types
  • Reserved seating
  • Automated emails
  • Ticket scanning & selling apps
  • Secure payment processing
  • Chargeback management
  • Dynamic reporting

How TicketLeap's pricing compares

At $1/mo, TicketLeap is the most affordable of its 2 direct competitors.

TicketLeap
$1

Entry paid plan, monthly.

Reviews

4.2/5

Across 60 verified user reviews on Capterra, G2

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TicketLeap FAQ

How does TicketLeap handle payments for events, and when can organizers expect to receive their funds?

TicketLeap processes payments securely through Stripe. Organizers receive their funds directly to their bank account 4-7 business days after the event concludes. This post-event payout schedule is in place to ensure all transactions are authenticated, secure, and to protect organizers against fraud and chargebacks.

Can organizers customize the appearance of their event pages to match their brand identity?

Yes, event organizers can extensively customize their event pages. This includes modifying images, background and accent colors, call-to-action buttons, and the display of event dates and times. They can also embed videos and photos, use rich text formatting for descriptions, and add their logo and header image to organization listings.

What options are available for selling tickets at the door or for events with specific entry times?

TicketLeap offers a free mobile app for iOS and Android that allows for easy onsite ticket sales and attendee check-ins via QR code scanning or name lookup. For onsite sales, TicketLeap waives its usual per-ticket fees, only charging for credit card processing. Additionally, the platform supports timed entry ticketing, enabling organizers to set specific time slots to manage crowd flow and capacity.

How does TicketLeap's fee structure work for tickets priced at $5 or less, and for free events?

For tickets priced at $5 or below, TicketLeap offers a reduced flat fee of $0.49 per ticket, plus credit card processing fees. For free events, the platform is always 100% free to use, with no fees charged to either the organizer or the attendee.

Is it possible for attendees to exchange their tickets for a different date or event if their plans change?

Yes, TicketLeap provides a ticket exchange feature. If an attendee's plans change, organizers can easily switch their ticket to a different day or even a different event hosted by their organization, offering flexibility without requiring a refund and repurchase.

Beyond ticket sales, what tools does TicketLeap offer to help organizers understand their audience and manage event logistics?

TicketLeap offers dynamic reporting to track sales and attendee data. It also includes a checkout questionnaire feature, allowing organizers to collect vital details from ticket buyers such as how they discovered the event, shirt sizes, or to require agreement to waivers, aiding in audience understanding and logistical planning.

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