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VitusVet

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Simplify veterinary practice management and enhance client engagement with an all-in-one solution.

Practice ManagementCRMPatient SchedulingCommunication
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Reviews onTrustpilot
190 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Reduces no-shows and automates manual tasks, saving staff time.

Biggest con

Specific pricing details are not publicly available.

TL;DR - VitusVet

  • Automates administrative tasks and client communication for veterinary practices.
  • Offers a branded client mobile app for pet owners to access records and request services.
  • Integrates with existing PIMS and supports two-way texting via practice landlines.
Pricing: Paid only
Best for: Enterprises & pros

What is VitusVet?

Editorial review
VitusVet is a comprehensive veterinary practice management software designed to streamline daily operations, automate tasks, and improve client communication for veterinary professionals. It caters to a wide range of practices, from small independent clinics to large multi-location groups and professional organizations, offering scalable solutions. The platform aims to reduce administrative burdens by automating appointment reminders, enabling two-way text and picture messaging via existing landlines, and providing contactless payment options. It also features a branded client mobile app that gives pet owners instant access to medical records, appointment requests, and personalized reminders, fostering better client satisfaction and compliance. VitusVet integrates seamlessly with existing Practice Information Management Systems (PIMS) and offers extensive support and training to ensure a smooth transition and adoption.

Available on: Web

how we evaluateSourcevitusvet.com ↗

Pros & Cons

Pros

  • Reduces no-shows and automates manual tasks, saving staff time.
  • Enhances client communication and satisfaction through digital channels.
  • Provides pet owners with convenient access to medical records and services.
  • Integrates with existing PIMS and offers comprehensive onboarding and support.

Cons

  • Specific pricing details are not publicly available.
  • Requires integration with existing PIMS, which may involve initial setup time.

Ratings Across the Web

Trustpilot190 reviews
0/5

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Intelligent appointment reminders (text, email, in-app push notifications)Two-way text and picture messaging via practice landlineOnline appointment request solutionsDigital medical records access for pet ownersBranded client mobile appSurveys and review requestsPostcard reminder cost reductionSeamless integration with leading PIMS

Pricing

Paid

VitusVet offers paid plans. Visit their website for current pricing details.

View pricing

Reviews

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Best VitusVet Alternatives

Top alternatives based on features, pricing, and user needs.

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4.4
Jane App logo
Jane AppPaid

All-in-one practice management software for health and wellness practitioners.

4.5
Gingr logo
GingrPaid

Streamline pet-care business operations, boost revenue, and build lasting customer relationships.

4.3
Cliniko logo
ClinikoPaid

All-in-one practice management software for allied health professionals.

4.8
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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

VitusVet vs MindbodyHead-to-head: features, pricing, who winsVitusVet vs WellnessLivingHead-to-head: features, pricing, who winsVitusVet vs Jane AppHead-to-head: features, pricing, who wins

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VitusVet FAQ

How does VitusVet enable two-way text and picture messaging without changing our practice's phone number?

VitusVet Connect activates two-way text and picture messaging directly on your practice's existing landline number. This means clients can text your familiar number, and your staff can manage these communications from the VitusVet Dashboard on desktop or the VitusVet Connect mobile app, with all interactions securely stored in your PIMS.

What specific benefits does the branded client mobile app offer to pet owners and our practice?

The fully branded client mobile app provides pet owners with instant, round-the-clock access to their pet's routine records and upcoming due dates. They can also easily submit appointment and refill requests, and receive personalized reminders directly on their phones, which increases convenience for clients and improves compliance for the practice.

Can VitusVet help reduce the cost of traditional postcard reminders, and how?

Yes, VitusVet's smart reminder system helps reduce postcard reminder costs by up to 50%. It achieves this by transitioning tech-savvy clients to digital communication channels like smart text, email, and in-app push notifications, thereby minimizing the need for physical mailers.

What kind of support and training does VitusVet provide during and after the integration process?

VitusVet offers free onboarding and a fast, easy setup process. They provide unlimited live and video training for your staff, both initially and for new hires or refreshers. Additionally, they offer free support to all users to ensure a smooth implementation and ongoing operation.

How does VitusVet ensure that all client communications, especially text messages, are securely stored and accessible?

All communications conducted through VitusVet, including text and picture messages, are securely stored and integrated directly into your existing Practice Information Management System (PIMS). This ensures a comprehensive record of client interactions is maintained within your primary practice software.

Source: vitusvet.com

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