Zammad Pricing Calculator
Estimate your monthly and annual cost for Zammad based on team size. Compare 6 plans side-by-side, then jump straight to cheaper alternatives if the total looks high.
- max. 5 agents
- Email support (8x5, CET)
- Channels: Email, Web Form, SMS
- Text modules, macros, multilingualism, ticket history, mentions/watch, trigger, schedulers, business hours, branding
- 10 MB attachments + 10 GB disk space
- max. 35 agents
- Email support (8x5, CET)
- Channels: Email, Web Form, SMS, Chat, Telegram
- Text modules, multilingualism, ticket history, mentions/watch, trigger, macros, schedulers, business hours, branding
- Service Level Agreements (SLAs)
- Unlimited agents
- Phone support (8x5, CET)
- Email support (8x5, CET)
- Channels: Email, Web Form, SMS, Chat, Telegram, Facebook, WhatsApp
- Text modules, macros, multilingualism, trigger, ticket history, mentions/watch, schedulers, business hours, branding
- Service: Mon-Fri (9.00 - 17.00 CET)
- Email support
- 6 hours max. response time
- 15 service requests
- Bug escalations
- Initial assessment
- Service: Mon-Fri (8.00 - 18.00 CET)
- Email and phone support
- 4 hours max. response time
- 45 service requests
- Initial assessment
- Service: Mon-Fri (8.00 - 20.00 CET)
- Email and phone support
- 2 hours max. response time
- 95 service requests
Zammad pricing FAQ
How much does Zammad cost?
Zammad offers 6 plans. The lowest paid tier starts at $0.42/user/month. Use the calculator above to estimate your total monthly and annual cost based on team size, or read our Zammad pricing breakdown for hidden costs.
Is the Zammad pricing calculator accurate?
The calculator uses Zammad's published list prices. Final pricing may include taxes, regional adjustments, annual discounts, or volume negotiation not reflected here. Verify the final number with Zammad before purchase.
Are there cheaper alternatives to Zammad?
Yes. Toolradar tracks direct competitors that solve the same problem at a different price point. See our Zammad alternatives page for side-by-side cost comparisons, or browse our best help desk ranking.
Methodology. Plan data is parsed from Zammad's public pricing page and refreshed by Toolradar editors. Figures are estimates: Zammad pricing can change, may include taxes, regional adjustments, or volume discounts not reflected here. Toolradar receives no commission from Zammad; our editorial policy explains how we stay independent. Always verify final pricing with Zammad before purchase.