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Zammad Pricing Calculator

Estimate your monthly and annual cost for Zammad based on team size. Compare 6 plans side-by-side.

Team size
10seats
150100200
Best fit for 10 seats
Starter
$4.20
$0.42/user/month × 10
Annual cost: $50.40/yr
  • max. 5 agents
  • Email support (8x5, CET)
  • Channels: Email, Web Form, SMS
  • Text modules, macros, multilingualism, ticket history, mentions/watch, trigger, schedulers, business hours, branding
  • 10 MB attachments + 10 GB disk space
Professional
$12.50
$1.25/user/month × 10
Annual cost: $150/yr
  • max. 35 agents
  • Email support (8x5, CET)
  • Channels: Email, Web Form, SMS, Chat, Telegram
  • Text modules, multilingualism, ticket history, mentions/watch, trigger, macros, schedulers, business hours, branding
  • Service Level Agreements (SLAs)
Plus
$20
$2/user/month × 10
Annual cost: $240/yr
  • Unlimited agents
  • Phone support (8x5, CET)
  • Email support (8x5, CET)
  • Channels: Email, Web Form, SMS, Chat, Telegram, Facebook, WhatsApp
  • Text modules, macros, multilingualism, trigger, ticket history, mentions/watch, schedulers, business hours, branding
Business
$250
Flat monthly rate
Annual cost: $3.0k/yr
  • Service: Mon-Fri (9.00 - 17.00 CET)
  • Email support
  • 6 hours max. response time
  • 15 service requests
  • Bug escalations
Enterprise
$500
Flat monthly rate
Annual cost: $6.0k/yr
  • Initial assessment
  • Service: Mon-Fri (8.00 - 18.00 CET)
  • Email and phone support
  • 4 hours max. response time
  • 45 service requests
Corporation
$833
Flat monthly rate
Annual cost: $10.0k/yr
  • Initial assessment
  • Service: Mon-Fri (8.00 - 20.00 CET)
  • Email and phone support
  • 2 hours max. response time
  • 95 service requests
See full Zammad pricingEstimates exclude taxes, add-ons, and discounts. Verify with Zammad before purchase.
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These figures are estimates only. Zammad pricing is subject to change, may include taxes, regional adjustments, or volume discounts not reflected here. Always verify final pricing with Zammad before purchase.