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Zenamu

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Streamline class bookings, payments, and client management for fitness and wellness businesses.

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Reviews onCapterra
12 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Significantly reduces administrative time for class-based businesses

Biggest con

Order limits on lower-tier paid plans may restrict growing businesses

TL;DR - Zenamu

  • Automates class scheduling, payments, and client management for fitness and wellness businesses.
  • Offers flexible course management, memberships, and various payment options including make-up sessions and drop-ins.
  • Reduces admin time with automated notifications, attendance tracking, and integrates with websites and marketing tools.
Pricing: Free plan available
Best for: Growing teams
5.0/5 across review platforms

What is Zenamu?

Editorial review
Zenamu is an online booking system specifically designed for yoga studios, Pilates centers, dance schools, fitness clubs, martial arts academies, wellness centers, and independent instructors. It provides a comprehensive solution for managing class schedules, processing payments, and handling client interactions, aiming to reduce administrative burden and increase class participation. The platform offers advanced course management features, including flexible options for make-up sessions and late enrollment, alongside support for drop-in registrations. It facilitates various payment methods, including card payments, Apple Pay, Google Pay, and PayPal, and allows for the creation of memberships, credit packs, and the use of discount codes and gift vouchers. Zenamu integrates with existing websites via plugins and provides a mobile app for both instructors and clients, ensuring accessibility across devices. Beyond booking and payments, Zenamu automates client notifications, manages waiting lists, tracks attendance, and offers tools for income and teacher payout tracking. It also includes features like liability waiver management, automated legal document generation (T&Cs, GDPR), and integrations with marketing tools and analytics platforms like Meta Pixel and Google Analytics 4. The system supports multiple locations and rooms, and allows for granular teacher permissions, making it suitable for businesses of all sizes.

Available on: Web, iOS, Android

Pros & Cons

Pros

  • Significantly reduces administrative time for class-based businesses
  • Offers a free plan for individual instructors and flexible paid plans
  • Provides comprehensive features tailored specifically for fitness and wellness industries
  • Supports various payment methods and membership models
  • Includes essential integrations for marketing and analytics

Cons

  • Order limits on lower-tier paid plans may restrict growing businesses
  • Direct customer support is limited to email and in-app chat on higher plans, with only help center access on the free plan

Ratings Across the Web

5(12 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Advanced Course Management with make-up sessions and late enrollmentDrop-in registrations for open spotsFlexible Membership creation (unlimited, capped)Online Payments via Stripe, PayPal, Apple Pay, Google PayWebsite Integration Plugins for class schedules, workshops, and direct booking linksMobile app for clients and instructorsDiscount Codes and Gift VouchersAutomated Booking Notifications and Client Notifications

Pricing Plans

Free Trial

Getting Started

Free

  • 30 orders/monthly period
  • Open classes / Regular classes
  • Custom Booking Calendar
  • Website Integration Plugins
  • Payments in person on site and by bank transfer
  • Card Payments
  • Stripe
  • PayPal
  • Unlimited number of clients
  • Booking and Cancellation Windows
  • Reminder and notification emails
  • Online Classes
  • Send messages to registered attendees
  • A mobile app for you and your clients
  • 1 teacher account
  • Help center access (no direct support)

Professional

Contact us

  • All features like in the Getting Started subscription
  • 150 orders/monthly period
  • Courses / Series
  • Workshops / Events
  • Automated Waiting Lists
  • Make-Up Sessions
  • Credit Packs and Entry Passes
  • Issuing receipts (payment confirmations)
  • Exports for Accounting
  • Discount Codes and Gift Vouchers
  • Income statistics from classes and class packs
  • Email marketing tools integration (Mailchimp, MailerLite, SmartEmailing, Ecomail)
  • Google/Apple/Outlook calendar integration (iCal)
  • Email support

Expert

Contact us

  • All features like in the Getting Started subscription plus features in the Professional
  • 500 orders/monthly period
  • Memberships
  • Children’s Classes and Child Bookings
  • Unlimited Staff Accounts — add as many teachers as you need
  • Multi-level teacher access
  • User permissions management (basic, manager, administrator)
  • Issuing invoices – tax documents
  • Liability Waiver Management
  • Payroll for Your Teachers
  • Meta Pixel & Google Analytics 4
  • Priority email support + in-app chat

Ultimate

Contact us

  • All features like in the Getting Started subscription plus features in the Professional and Expert
  • Unlimited orders/monthly period
  • Automated bank transfer payment matching
  • Custom Color Theme (Branding)
  • White-label plugins (no Zenamu logo or footer link)
  • API

Reviews

5.0/5

Across 12 verified user reviews on Capterra

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Zenamu FAQ

How does Zenamu handle make-up sessions for clients who miss a class they've booked?

If a client cancels their attendance in advance, Zenamu automatically issues a make-up credit. This credit can then be used by the client to book any future session, providing flexibility and fairness.

Can I manage multiple studio locations and different instructors with varying access levels within a single Zenamu account?

Yes, Zenamu supports managing multiple locations and rooms from one dashboard. For instructors, the Expert plan and above allow for unlimited staff accounts with multi-level teacher access and user permissions management (basic, manager, administrator), ensuring sensitive information remains controlled.

What specific integrations does Zenamu offer for marketing and analytics to help grow my business?

Zenamu integrates with popular newsletter tools like Mailchimp, MailerLite, SmartEmailing, and Ecomail for email campaigns. For analytics, it connects with Meta Pixel and Google Analytics 4, allowing you to track booking sources and measure marketing effectiveness.

How does Zenamu assist with legal compliance, particularly regarding liability waivers and general terms and conditions?

Zenamu includes Liability Waiver Management, enabling the collection of secure, legally binding digital signatures with recorded details like time, device, and IP address. Additionally, it can auto-generate terms and privacy policies based on your settings to help with GDPR and other legal requirements.

If I'm currently using another booking system, what is the process for migrating my existing client data to Zenamu?

Zenamu offers free data migration services if you are switching from another booking system. You can get started with a free plan to explore features, and when ready to upgrade, the migration will be handled for you.

What is considered an 'order' in Zenamu's pricing structure, and what happens if I exceed my plan's order limit?

An 'order' typically refers to a booking or transaction made through the system. If you hit your order limit on a paid plan, Zenamu will prompt you to upgrade to a higher plan that accommodates a larger volume of orders, ensuring continuous service.

Source: zenamu.com

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