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Best Customer Support Tools with Team Management
Updated: January 2026
Discover the best customer support software that includes team management. We've curated 6 tools that combine strong customer support capabilities with team management.
Key Takeaways
- HubSpot is our #1 pick for customer support + team management in 2026, scoring 90/100.
- We analyzed 6 customer support + team management tools to create this ranking.
- 2 tools offer free plans, perfect for getting started.
- Average editorial score: 87/100 - high-quality category.
Why Team Management Matters for Customer Support
Role-based access control
Team collaboration
Centralized management
Activity tracking
