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Centrical

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Centrical, the AI Performance Experience Platform, empowers best-in-class customer experiences for the world’s leading brands by building highly engaged and productive…

AI Assistants · Analytics · HR & Recruiting

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1
product · all paid
4.0/5
average rating · 12 reviews
51-200
employees · LinkedIn, Jun 2026
Listed since 2026
1 product tracked

About Centrical

Centrical, the AI Performance Experience Platform, empowers best-in-class customer experiences for the world’s leading brands by building highly engaged and productive frontline teams. The platform personalizes the employee experience, guiding individual success and growth through AI-driven performance, coaching and quality management, personalized microlearning, and voice of the employee, all wrapped in industry-leading gamification to make the experience both fun and rewarding. In addition, Centrical’s conversational AI Assistant empowers frontline managers to develop their teams through more effective and efficient coaching. In 2024, Centrical was recognized as a leader by Frost & Sullivan in their Workforce Engagement Management (WEM) Radar™, validating its innovative approach to employee performance and engagement. Centrical was founded in 2013 and serves customers in 150 countries in 40 different languages. Centrical has offices in New York, Tel Aviv, and London, and customers include leading multinational enterprises such as Teleperformance, DHL, Synchrony Financial, and more.

Products by Centrical

Entry price: the cheapest paid plan on each vendor's pricing page. Ratings: Toolradar reviews, or the review sites' average (G2, Capterra, Trustpilot and others) with their count when we have too few of our own. Rankings: Toolradar Data, Oct 31, 2026.

Centrical competitors

Companies whose products Toolradar lists as alternatives to Centrical's.

Centrical: Frequently Asked Questions

What does Centrical do?

Centrical, the AI Performance Experience Platform, empowers best-in-class customer experiences for the world’s leading brands by building highly engaged and productive frontline teams. The platform personalizes the employee experience, guiding individual success and growth through AI-driven performance, coaching and quality management, personalized microlearning, and voice of the employee, all wrapped in industry-leading gamification to make the experience both fun and rewarding. In addition, Centrical’s conversational AI Assistant empowers frontline managers to develop their teams through more effective and efficient coaching. In 2024, Centrical was recognized as a leader by Frost & Sulliva

What products does Centrical make?

Toolradar lists one Centrical product: Centrical (Optimize frontline performance with AI-driven coaching and insights).

Does Centrical have a free plan?

No. Centrical has a free plan.

Who are Centrical's competitors?

Companies whose products Toolradar lists as alternatives to Centrical's: Lattice, Chorus (Chorus by ZoomInfo), Leapsome, Culture Amp, Quantum Workplace and HireVue.

Where is Centrical based?

Centrical is based in the United States.

How many employees does Centrical have?

Centrical has 51-200 employees (LinkedIn size band, as of Jun 2026).