Decagon
UnclaimedDecagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience.
1
Products
350
Employees
$4.5B
Total Raised
Listed since2026
1product trackedAbout Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.
We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. Decagon is backed by Accel, Andreessen Horowitz, Bain Capital Ventures, BOND, A*, Elad Gil, and the founders of Box, Airtable, Rippling, Okta, and more.
Products by Decagon
Decagon product alternatives
Full alternative lists for each product.
Funding History
Total raised: $4.5B across 1 round
Series D$4.5BJan 2026
Coatue,Index Ventures,ChemistryVC,Definition,Starwood Capital,Andreessen Horowitz,A*,Accel,Avra,Bain Capital Ventures,Elad Gil,Forerunner,Ribbit Capital,T.Capital
Decagon: Frequently Asked Questions
What does Decagon do?
Decagon provides conversational AI solutions designed to enhance customer experiences across various channels, including voice, chat, and email. Their platform helps businesses automate and improve customer interactions.
How much funding has Decagon raised?
Decagon has raised $4.5B in total disclosed funding across 1 round. Its most recent round was a Series D round in Jan 2026.
How many employees does Decagon have?
Decagon has approximately 350 employees.
Where is Decagon based?
Decagon is based in the United States.