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Decagon

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Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience.

1

Products

350

Employees

$4.5B

Total Raised

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About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. Decagon is backed by Accel, Andreessen Horowitz, Bain Capital Ventures, BOND, A*, Elad Gil, and the founders of Box, Airtable, Rippling, Okta, and more.

Products by Decagon

Funding History

Total raised: $4.5B across 1 round

Series D$4.5BJan 2026
Coatue,Index Ventures,ChemistryVC,Definition,Starwood Capital,Andreessen Horowitz,A*,Accel,Avra,Bain Capital Ventures,Elad Gil,Forerunner,Ribbit Capital,T.Capital