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100ms vs Cisco Webex: Which is Better in 2026?

Choosing between 100ms and Cisco Webex comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

Bottom line: Cisco Webex wins this matchup. Pick 100ms if you need video & media.

Methodology
Editor reviewed 20,148 user reviews compared Pricing checked Oct 2026

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

100ms

Live video infrastructure for building customizable and scalable real-time video experiences.

Best for you if:

  • • You want highly customizable to fit specific application needs

Cisco Webex

Video conferencing & collaboration

Best for you if:

  • • You want enterprise security
At a Glance
100ms100ms
Cisco WebexCisco Webex
Starts at
Free Free plan
Free Free plan
Category
Video & Media Live Streaming
Video Conferencing Team Chat
Rating
1.6/5 G2 4.8 41 reviews4.1/5 G2 4.2 · Capterra 4.4 · SourceForge 2.0 20,107 reviews
Free plan
Yes Yes
Watch out for
Overage fees apply after free minutes are consumed.n/a

Choose 100ms or Cisco Webex?

100ms

Choose 100ms if

  • You want highly customizable to fit specific application needs
  • You want reduces development overhead for real-time video features
  • You work in video & media, not video conferencing
Cisco Webex

Choose Cisco Webex if

  • You want enterprise security
  • You want reliable quality
  • You work in video conferencing, not video & media

In-Depth Analysis

100ms100ms

Live video infrastructure for building customizable and scalable real-time video experiences.

Good value

100ms offers a generous Free tier with substantial minutes for various services, making it highly accessible for developers and small projects.

Watch out

Overage fees apply after free minutes are consumed.

Strengths

  • Pro: Highly customizable to fit specific application needs
  • Pro: Reduces development overhead for real-time video features
  • Pro: Scalable to support a large number of participants
  • Pro: Handles complex network and device edge cases automatically
  • Pro: Offers a free tier to get started

Weaknesses

  • Con: Requires development effort to integrate and customize
  • Con: Specific pricing details are not immediately available on the landing page

Key features

Customizable video calling interface APIs for remote room control (start/stop rooms, kick participants, record, stream) Role-based permissions (e.g., teachers, students) Plugins for virtual backgrounds, spatial audio, transcription, polls, quizzes, whiteboards In-built edge-case handling (network disconnection, low bandwidth) Scalability up to 10,000 audio-only participants (200 with video)

Cisco WebexCisco Webex

Video conferencing & collaboration

Good value

Webex's pricing is generous for small teams with its robust Free tier offering unlimited meetings up to 40 minutes and 100 attendees.

Strengths

  • Pro: Enterprise security
  • Pro: Reliable quality
  • Pro: Full suite

Weaknesses

  • Con: Complex pricing
  • Con: Less intuitive

Key features

Video conferencing Meetings Calling Webinars Whiteboard Cisco ecosystem

Pricing: 100ms vs Cisco Webex

Plan100msCisco Webex
Tier 1
Free
Free
$0
Free
Tier 2
Configurable pricing
Pay-As-You-Grow
Custom
Enterprise
Tier 3
Contact us
Custom
N/A
Tier 4
Free or 5% MRR/month, whichever is greater
Developer Support Package
N/A
Tier 5
$1,500 or 5% MRR/month, whichever is greater
Premium Support Package
N/A
Tier 6
$2,500 or 8% MRR/month, whichever is greater
Enterprise Support Package
N/A

Pricing verified from each vendor's public pricing page. Compare in detail on 100ms pricing and Cisco Webex pricing.

Key Takeaways

Cisco Webex

  • Higher user rating: 4.1/5 vs 1.6/5
  • Larger review base (20,107 reviews)
  • Free tier available
  • Our pick for this comparison

100ms

  • Better fit for video & media

The Bottom Line

Cisco Webex wins this matchup.

Frequently Asked Questions

Is 100ms or Cisco Webex better in 2026?

Cisco Webex wins this matchup. Pick 100ms for video & media workflows (main strength: highly customizable to fit specific application needs). Pick Cisco Webex for video conferencing workflows (main strength: enterprise security).

What are 100ms and Cisco Webex used for?

100ms: Live video infrastructure for building customizable and scalable real-time video experiences. Cisco Webex: Video conferencing & collaboration.

What does 100ms cost vs Cisco Webex?

100ms's paid plans start at Free (Premium Support Package). Cisco Webex pricing is on their site.

What's the main difference between 100ms and Cisco Webex?

100ms's main strength: highly customizable to fit specific application needs. Cisco Webex's main strength: enterprise security.

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