AlertOps vs Opsgenie: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for AlertOps and Opsgenie side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, AlertOps leads on higher user rating; Opsgenie leads on lower entry price. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
AlertOps
AI-powered incident orchestration platform for real-time alert management and resolution.
Best for you if:
- • You want a free tier before you commit
Opsgenie
On-call alerting by Atlassian, end of sale since June 2025 and shutting down April 5, 2027
Best for you if:
- • You want good incident management
| At a Glance | AlertOps | Opsgenie |
|---|---|---|
Starts at | Free plan, paid from $10/user/mo, billed monthly Standard plan | Free plan, paid from $9.45/user/mo, billed monthly Essentials plan |
Category | DevOps Incident Management | DevOps Incident Management |
Rating | 4.7/5 G2 4.7 · Capterra 4.7 176 reviews | 4.4/5 Capterra 4.6 · G2 4.2 208 reviews |
Free plan | Yes | No |
Watch out for | Extra Live Call Routing numbers/minutes on Premium/Enterprise | n/a |
Choose AlertOps or Opsgenie?
Choose AlertOps if
- You want a free tier before you commit
- You want significantly reduces alert noise with AI, improving focus
- You want automates critical incident response tasks, saving time and effort
Choose Opsgenie if
- You want good incident management
- You want atlassian integration
- Budget matters ($9.45/user/mo, billed monthly vs $10/user/mo, billed monthly)
In-Depth Analysis
AlertOps
AI-powered incident orchestration platform for real-time alert management and resolution.
AlertOps offers a generous free 'Starter' tier, making it accessible for small teams or individuals.
Watch out
Extra Live Call Routing numbers/minutes on Premium/Enterprise
Strengths
- Pro: Significantly reduces alert noise with AI, improving focus.
- Pro: Automates critical incident response tasks, saving time and effort.
- Pro: Extensive integration ecosystem supports diverse tech stacks.
- Pro: Flexible on-call scheduling and escalation ensures timely responses.
- Pro: Comprehensive reporting and post-mortem analysis aid continuous improvement.
Weaknesses
- Con: International SMS and Voice notifications are limited in lower tiers.
- Con: Live Call Routing phone number activation requires contacting support.
Key features
Opsgenie
On-call alerting by Atlassian, end of sale since June 2025 and shutting down April 5, 2027
Opsgenie's pricing is generally fair, offering a generous Free tier for small teams.
Strengths
- Pro: Good incident management
- Pro: Atlassian integration
- Pro: On-call scheduling
- Pro: More affordable than PagerDuty
- Pro: Good mobile app
Weaknesses
- Con: Less powerful than PagerDuty
- Con: Atlassian ecosystem bias
- Con: Some features limited
- Con: Learning curve
- Con: Support varies
Key features
Plans and prices: AlertOps vs Opsgenie
| Tool | Plans and prices | Source |
|---|---|---|
| AlertOps |
| alertops.com/pricing read Nov 1, 2026 |
| Opsgenie |
| atlassian.com/software/opsgenie/pricing read Oct 1, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on AlertOps pricing and Opsgenie pricing.
Key Takeaways
AlertOps
- Higher user rating: 4.7/5 vs 4.4/5
Opsgenie
- Lower entry price: $9.45/user/mo, billed monthly vs $10/user/mo, billed monthly
What the data shows
On the data below, AlertOps leads on higher user rating; Opsgenie leads on lower entry price. We do not name an overall winner for this pair.
- AlertOps has the higher user rating (4.7/5 from 176 reviews for AlertOps, 4.4/5 from 208 reviews for Opsgenie).
- Opsgenie has the lower entry price: $9.45/user/mo, billed monthly (Essentials) against $10/user/mo, billed monthly (Standard) for AlertOps.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do AlertOps and Opsgenie compare in 2026?
On the data below, AlertOps leads on higher user rating; Opsgenie leads on lower entry price. We do not name an overall winner for this pair. AlertOps has the higher user rating (4.7/5 from 176 reviews for AlertOps, 4.4/5 from 208 reviews for Opsgenie). Opsgenie has the lower entry price: $9.45/user/mo, billed monthly (Essentials) against $10/user/mo, billed monthly (Standard) for AlertOps. Both have a free plan.
What are AlertOps and Opsgenie used for?
AlertOps: AI-powered incident orchestration platform for real-time alert management and resolution. Opsgenie: On-call alerting by Atlassian, end of sale since June 2025 and shutting down April 5, 2027.
What does AlertOps cost vs Opsgenie?
AlertOps's cheapest paid plan is Standard at $10/user/mo, billed monthly; it also has a free plan. Opsgenie's cheapest paid plan is Essentials at $9.45/user/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.
What's the main difference between AlertOps and Opsgenie?
AlertOps's main strength: significantly reduces alert noise with AI, improving focus. Opsgenie's main strength: good incident management.