Cloudbeds vs Stayntouch: Which is Better in 2026?
Choosing between Cloudbeds and Stayntouch comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Cloudbeds wins this matchup. Our overall Hotel Management pick is Oracle Hospitality. Our free Hotel Management pick is Campspot. Pick Stayntouch if you need its specific feature set.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Cloudbeds
The #1 award-winning hospitality technology solution for hotels, hostels, and vacation rentals.
Best for you if:
- • You want unifies multiple critical hospitality functions into one platform
- • You want aI-powered features enhance revenue, forecasting, and guest experience
Stayntouch
Re-imagining the guest and staff experience with a cloud-native hotel management platform.
Best for you if:
- • You want enhances guest experience with mobile and kiosk options
- • You want increases revenue through automated upsells and optimized room pricing
| At a Glance | Cloudbeds | Stayntouch |
|---|---|---|
Starts at | Custom | Custom |
Best For | Hotel Management | Hotel Management |
Rating | 4.2/5 | 4.5/5 |
Free plan | No | No |
Choose Cloudbeds or Stayntouch?
Choose Cloudbeds if
The #1 award-winning hospitality technology solution for hotels, hostels, and vacation rentals.
- You want unifies multiple critical hospitality functions into one platform
- You want aI-powered features enhance revenue, forecasting, and guest experience
Choose Stayntouch if
Re-imagining the guest and staff experience with a cloud-native hotel management platform.
- You want enhances guest experience with mobile and kiosk options
- You want increases revenue through automated upsells and optimized room pricing
| Feature | Cloudbeds | Stayntouch |
|---|---|---|
| Pricing Model | Paid | Paid |
| User Rating | ★4.2/5 41 reviews | ★4.5/5 152 reviews |
| Categories | Hotel ManagementChannel Managers | Hotel ManagementRevenue Management |
In-Depth Analysis
Cloudbeds
The #1 award-winning hospitality technology solution for hotels, hostels, and vacation rentals.
Cloudbeds' pricing model, relying solely on 'Request a quote' across all tiers, makes it difficult to assess fairness against the market.
Watch out
Add-on costs for specific integrations
Strengths
- +Unifies multiple critical hospitality functions into one platform.
- +AI-powered features enhance revenue, forecasting, and guest experience.
- +Significant improvements reported in direct bookings, occupancy, and RevPAR.
- +Reduces training time for staff and automates many tasks.
- +Flexible and scalable for various property types and sizes.
Weaknesses
- -Pricing is not transparently listed and requires a quote.
- -Requires integration with existing systems, which might have a learning curve.
- -Reliance on a single platform for critical operations could be a single point of failure.
Key features
Stayntouch
Re-imagining the guest and staff experience with a cloud-native hotel management platform.
The pricing for Stayntouch is opaque, requiring users to 'Request Pricing' for both the 'Stayntouch PMS' and 'Stayntouch 2.0' tiers.
Watch out
Add-on module costs
Strengths
- +Enhances guest experience with mobile and kiosk options
- +Increases revenue through automated upsells and optimized room pricing
- +Boosts staff productivity and operational efficiency
- +Offers robust multi-property management capabilities
- +Provides extensive integrations without additional costs
Weaknesses
- -Specific pricing details are not publicly available and require a demo or quote
- -Requires integration with existing hotel infrastructure for full benefits
Key features
Pricing: Cloudbeds vs Stayntouch
| Plan | Cloudbeds | Stayntouch |
|---|---|---|
| Tier 1 | Request a quote Flex | Request Pricing Stayntouch PMS |
| Tier 2 | Request a quote One | Request Pricing Stayntouch 2.0 |
| Tier 3 | Request a quote Experience | N/A |
| Tier 4 | Request a quote Enterprise | N/A |
Pricing verified from each vendor's public pricing page. Compare in detail on Cloudbeds pricing and Stayntouch pricing.
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: Cloudbeds
Want the highest-rated option?
Cloudbeds: 4.2/5 (41 reviews). Stayntouch: 4.5/5 (152 reviews).
Go with: Stayntouch
Value user reviews?
Cloudbeds: 41 reviews (4.2/5). Stayntouch: 152 reviews (4.5/5).
Go with: Stayntouch
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
Both are hotel management tools. Compare their specific features to decide.
How important are ratings?
Stayntouch is rated higher: 4.5/5 vs 4.2/5.
Key Takeaways
Cloudbeds
- Our pick for this comparison
Stayntouch
- Higher user rating: 4.5/5 vs 4.2/5
- Larger review base (152 reviews)
The Bottom Line
Cloudbeds wins this matchup. Our overall Hotel Management pick is Oracle Hospitality. Our free Hotel Management pick is Campspot.
Frequently Asked Questions
Is Cloudbeds or Stayntouch better?
Cloudbeds is rated in our evaluation. Both are paid.
What are Cloudbeds and Stayntouch used for?
Cloudbeds: The #1 award-winning hospitality technology solution for hotels, hostels, and vacation rentals.. Stayntouch: Re-imagining the guest and staff experience with a cloud-native hotel management platform..
What does Cloudbeds cost vs Stayntouch?
Cloudbeds is a paid tool. Stayntouch is a paid tool. Visit their websites for detailed pricing.