ContactMonkey vs Keeping: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for ContactMonkey and Keeping side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, ContactMonkey leads on lower entry price; Keeping leads on higher user rating. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
ContactMonkey
Internal communications software to create, send, and track consistent, measurable communications.
Keeping
Transform Gmail into a powerful shared inbox and help desk for your team.
Best for you if:
- • You want a tool that seamlessly integrates with Gmail, requiring no new logins or training
| At a Glance | ContactMonkey | Keeping |
|---|---|---|
Starts at | From $15/user/mo, billed monthly Essential plan | From $19/user/mo, billed monthly Essentials plan |
Category | Email Internal Comms | Productivity Email |
Rating | 4.2/5 G2 4.4 · Capterra 4.0 261 reviews | 4.5/5 G2 4.5 · SourceForge 4.3 · Capterra 4.8 153 reviews |
Free plan | No | No |
Watch out for | Potential overage fees for exceeding 200 daily emails on Professional. | n/a |
Choose ContactMonkey or Keeping?
Choose ContactMonkey if
- Budget matters ($15/user/mo, billed monthly vs $19/user/mo, billed monthly)
Choose Keeping if
- You want a tool that seamlessly integrates with Gmail, requiring no new logins or training
- You want a tool that prevents email overlap and improves team accountability with assignment and collision detection
In-Depth Analysis
ContactMonkey
Internal communications software to create, send, and track consistent, measurable communications.
ContactMonkey's pricing, ranging from $15/user/month for Essential to $55/user/month for Enterprise, appears somewhat expensive compared to market averages for internal communications tools, especially given the 'per user' model.
Watch out
Potential overage fees for exceeding 200 daily emails on Professional.
Strengths
- Pro: Internal email analytics
- Pro: Outlook/Gmail integration
- Pro: Good for internal comms
- Pro: Template builder
- Pro: Fair pricing
Weaknesses
- Con: Internal emails only
- Con: Learning curve
- Con: Per-user pricing
- Con: Limited features
- Con: Less known
Key features
Keeping
Transform Gmail into a powerful shared inbox and help desk for your team.
It's best for small to medium-sized businesses looking to streamline their Gmail-based customer support.
Strengths
- Pro: Seamlessly integrates with Gmail, requiring no new logins or training.
- Pro: Prevents email overlap and improves team accountability with assignment and collision detection.
- Pro: Offers robust analytics to track performance and identify bottlenecks.
- Pro: Easy to set up and use with a Chrome extension.
- Pro: Scalable with unlimited shared mailboxes in higher tiers.
Weaknesses
- Con: Requires a paid subscription, no free tier available.
- Con: Reliance on Gmail means users are tied to the Google ecosystem.
- Con: Some advanced features like unlimited integrations are only available in higher-priced plans.
Key features
Plans and prices: ContactMonkey vs Keeping
| Tool | Plans and prices | Source |
|---|---|---|
| ContactMonkey |
| contactmonkey.com read Sep 29, 2026 |
| Keeping |
| keeping.com/pricing read Nov 9, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on ContactMonkey pricing and Keeping pricing.
Key Takeaways
ContactMonkey
- Lower entry price: $15/user/mo, billed monthly vs $19/user/mo, billed monthly
Keeping
- Higher user rating: 4.5/5 vs 4.2/5
What the data shows
On the data below, ContactMonkey leads on lower entry price; Keeping leads on higher user rating. We do not name an overall winner for this pair.
- Keeping has the higher user rating (4.2/5 from 261 reviews for ContactMonkey, 4.5/5 from 153 reviews for Keeping).
- ContactMonkey has the lower entry price: $15/user/mo, billed monthly (Essential) against $19/user/mo, billed monthly (Essentials) for Keeping.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do ContactMonkey and Keeping compare in 2026?
On the data below, ContactMonkey leads on lower entry price; Keeping leads on higher user rating. We do not name an overall winner for this pair. Keeping has the higher user rating (4.2/5 from 261 reviews for ContactMonkey, 4.5/5 from 153 reviews for Keeping). ContactMonkey has the lower entry price: $15/user/mo, billed monthly (Essential) against $19/user/mo, billed monthly (Essentials) for Keeping.
What are ContactMonkey and Keeping used for?
ContactMonkey: Internal communications software to create, send, and track consistent, measurable communications. Keeping: Transform Gmail into a powerful shared inbox and help desk for your team.
What does ContactMonkey cost vs Keeping?
ContactMonkey's cheapest paid plan is Essential at $15/user/mo, billed monthly. Keeping's cheapest paid plan is Essentials at $19/user/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Nov 9, 2026.
What's the main difference between ContactMonkey and Keeping?
ContactMonkey's main strength: internal email analytics. Keeping's main strength: seamlessly integrates with Gmail, requiring no new logins or training.
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