Crazy Egg vs Hotjar: Which Should You Choose in 2026?
Choosing between Crazy Egg and Hotjar comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Crazy Egg
Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior.
Best for you if:
- • You need web analytics features specifically
- • Heatmap and user behavior analytics
- • See where users click and scroll
Hotjar
Heatmaps and session recordings
Best for you if:
- • You want the higher-rated option (8.3/10 vs 8.0/10)
- • You need screen recording features specifically
- • Behavior analytics tool with heatmaps, session recordings, and user feedback surveys.
- • Visualizes clicks, scrolls, and mouse movements to understand how visitors interact with pages.
| At a Glance |  Crazy Egg |  Hotjar |
|---|---|---|
Price | Free + Paid | Free + Paid |
Best For | Web Analytics | Screen Recording |
Rating | 80/100 | 83/100 |
| Feature | Crazy Egg | Hotjar |
|---|---|---|
| Pricing Model | Freemium | Freemium |
| Editorial Score | 80 | 83 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Web AnalyticsHeatmaps | Screen RecordingSurvey Tools |
How Crazy Egg and Hotjar Compare
Crazy Egg
Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior.
Free tier available · 80/100 score
Hotjar
Heatmaps and session recordings
Free tier available · 83/100 score
Crazy Egg is a web analytics tool. Hotjar is in screen recording.
Who Should Use What?
On a budget?
Both are freemium. Compare plans on their websites.
Go with: Crazy Egg
Want the highest-rated option?
Crazy Egg: 80/100. Hotjar: 83/100.
Go with: Hotjar
Value user reviews?
Neither has user reviews yet.
Go with: Hotjar
3 Questions to Help You Decide
What's your budget?
Both are freemium. Pricing won't help you decide here.
What's your use case?
Crazy Egg is a web analytics tool. Hotjar is in screen recording. Pick the category that matches your needs.
How important are ratings?
Hotjar scores higher: 83/100 vs 80/100.
Key Takeaways
Hotjar
- Higher score: 83/100 vs 80
- Free tier available
- Our pick for this comparison
Crazy Egg
- Better fit for web analytics
The Bottom Line
Hotjar (83/100) is our pick.
Frequently Asked Questions
Is Crazy Egg or Hotjar better?
Hotjar scores 83/100 in our evaluation. Both are freemium.
What are Crazy Egg and Hotjar used for?
Crazy Egg: Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior.. Hotjar: Heatmaps and session recordings.
What does Crazy Egg cost vs Hotjar?
Crazy Egg is freemium (free tier + paid plans). Hotjar is freemium (free tier + paid plans). Visit their websites for detailed pricing.