Crazy Egg vs Hotjar: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Crazy Egg and Hotjar side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Crazy Egg leads on higher user rating. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Crazy Egg
Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior.
Best for you if:
- • You want easy to set up
Hotjar
Heatmaps and session recordings
Best for you if:
- • You want easy to use
| At a Glance | Crazy Egg | Hotjar |
|---|---|---|
Starts at | Free plan, paid from $29/mo, billed monthly Starter plan | Free plan, paid from $49/mo, billed yearly Growth plan |
Category | Web Analytics Heatmaps | Web Analytics Heatmaps |
Rating | 4.3/5 G2 4.2 · Capterra 4.4 214 reviews | 3.8/5 Capterra 4.6 · G2 4.3 · Trustpilot 2.4 948 reviews |
Free plan | Yes | Yes |
Watch out for | Overage fees for exceeding pageview limits | Three separate products (Observe, Ask, Engage) each billed independently |
Choose Crazy Egg or Hotjar?
Choose Crazy Egg if
- You want easy to set up
- You want visual insights
Choose Hotjar if
- You want easy to use
- You want visual heatmaps
In-Depth Analysis
Crazy Egg
Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior.
Crazy Egg's pricing, particularly at the Starter ($29) and Plus ($99) tiers, appears fair for businesses needing basic to moderate website optimization tools.
Watch out
Overage fees for exceeding pageview limits
Strengths
- Pro: Easy to set up
- Pro: Visual insights
- Pro: Good A/B testing
- Pro: Affordable
Weaknesses
- Con: Limited free tier
- Con: Basic compared to Hotjar
- Con: Pageview limits
Key features
Hotjar
Heatmaps and session recordings
Hotjar (now Contentsquare) offers solid heatmaps and recordings but pricing got complicated after the merger.
Watch out
Three separate products (Observe, Ask, Engage) each billed independently
Strengths
- Pro: Easy to use
- Pro: Visual heatmaps
- Pro: User feedback
Weaknesses
- Con: Limited analytics
- Con: Can slow site
Key features
Plans and prices: Crazy Egg vs Hotjar
| Tool | Plans and prices | Source |
|---|---|---|
| Crazy Egg |
| crazyegg.com/pricing read Nov 1, 2026 |
| Hotjar |
| contentsquare.com/pricing read Nov 1, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Crazy Egg pricing and Hotjar pricing.
Key Takeaways
Crazy Egg
- Higher user rating: 4.3/5 vs 3.8/5
Hotjar
- Choose if you want heatmaps and session recordings
What the data shows
On the data below, Crazy Egg leads on higher user rating. We do not name an overall winner for this pair.
- Crazy Egg has the higher user rating (4.3/5 from 214 reviews for Crazy Egg, 3.8/5 from 948 reviews for Hotjar).
- Entry prices are not ranked, they are charged on different bases: Crazy Egg $29/mo, billed monthly; Hotjar $49/mo, billed yearly.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Crazy Egg and Hotjar compare in 2026?
On the data below, Crazy Egg leads on higher user rating. We do not name an overall winner for this pair. Crazy Egg has the higher user rating (4.3/5 from 214 reviews for Crazy Egg, 3.8/5 from 948 reviews for Hotjar). Entry prices are not ranked, they are charged on different bases: Crazy Egg $29/mo, billed monthly; Hotjar $49/mo, billed yearly. Both have a free plan.
What are Crazy Egg and Hotjar used for?
Crazy Egg: Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior. Hotjar: Heatmaps and session recordings.
What does Crazy Egg cost vs Hotjar?
Crazy Egg's cheapest paid plan is Starter at $29/mo, billed monthly; it also has a free plan. Hotjar's cheapest paid plan is Growth at $49/mo, billed yearly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.
What's the main difference between Crazy Egg and Hotjar?
Crazy Egg's main strength: easy to set up. Hotjar's main strength: easy to use.