Crazy Egg vs Smartlook: Which Should You Choose in 2026?
Choosing between Crazy Egg and Smartlook comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Crazy Egg
Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior.
Best for you if:
- 0
- • You need web analytics features specifically
- • Heatmap and user behavior analytics
- • See where users click and scroll
Smartlook
Session recordings and behavior analytics
Best for you if:
- 0
- • You need screen recording features specifically
- • Smartlook is a product analytics tool with session recordings
- • It combines quantitative analytics with qualitative insights
| At a Glance |  Crazy Egg |  Smartlook |
|---|---|---|
Price | Free + Paid | Free + Paid |
Best For | Web Analytics | Screen Recording |
Rating | - | - |
| Feature | Crazy Egg | Smartlook |
|---|---|---|
| Pricing Model | Freemium | Freemium |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Web AnalyticsHeatmaps | Screen RecordingWeb Analytics |
How Crazy Egg and Smartlook Compare
Crazy Egg
Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior.
Free tier available
Smartlook
Session recordings and behavior analytics
Free tier available
Crazy Egg is a web analytics tool. Smartlook is in screen recording.
Who Should Use What?
On a budget?
Both are freemium. Compare plans on their websites.
Go with: Crazy Egg
Want the highest-rated option?
Neither has user reviews yet.
Go with: Crazy Egg
Value user reviews?
Neither has user reviews yet.
Go with: Crazy Egg
3 Questions to Help You Decide
What's your budget?
Both are freemium. Pricing won't help you decide here.
What's your use case?
Crazy Egg is a web analytics tool. Smartlook is in screen recording. Pick the category that matches your needs.
How important are ratings?
Neither has user reviews yet.
Key Takeaways
Crazy Egg
- 0
- Free tier available
- Our pick for this comparison
Smartlook
- Better fit for screen recording
The Bottom Line
Crazy Egg is our pick.
Frequently Asked Questions
Is Crazy Egg or Smartlook better?
Crazy Egg is rated high in our evaluation. Both are freemium.
What are Crazy Egg and Smartlook used for?
Crazy Egg: Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior.. Smartlook: Session recordings and behavior analytics.
What does Crazy Egg cost vs Smartlook?
Crazy Egg is freemium (free tier + paid plans). Smartlook is freemium (free tier + paid plans). Visit their websites for detailed pricing.