Deepgram vs CallMiner: Which Should You Choose in 2026?
Choosing between Deepgram and CallMiner comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Deepgram
Enterprise Voice AI: STT, TTS & Agent APIs for accurate, realistic, and cost-effective voice solutions.
Best for you if:
- • You want the higher-rated option (8.8/10 vs 8.6/10)
- • You want to try before committing
- • AI speech-to-text API
- • Fast, accurate transcription
CallMiner
Conversation analytics
Best for you if:
- • Enterprise conversation intelligence platform with AI-powered speech analytics for contact centers
- • Analyzes 100% of omnichannel customer interactions with sentiment scoring and compliance monitoring
| At a Glance |  CallMiner | |
|---|---|---|
Price | Free + Paid | Paid |
Best For | Transcription | Transcription |
Rating | 88/100 | 86/100 |
| Feature | Deepgram | CallMiner |
|---|---|---|
| Pricing Model | Freemium | Paid |
| Editorial Score | 88 | 86 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | TranscriptionAI Voice | TranscriptionNLP Tools |
Understanding the Differences
Both Deepgram and CallMiner solve similar problems, but they approach them differently.Deepgram positions itself as "enterprise voice ai: stt, tts & agent apis for accurate, realistic, and cost-effective voice solutions." while CallMinerfocuses on "conversation analytics". These differences matter depending on what you're trying to accomplish.
When to Choose Deepgram
Deepgram makes sense if you're looking for a budget-friendly option with a free tier solution. With a score of 88/100, it's our top pick in this comparison.
When to Choose CallMiner
CallMiner is worth considering if you need a professional-grade tool.
Who Should Use What?
Bootstrapped or small team?
When every dollar counts, Deepgram lets you get started without pulling out your credit card.
We'd pick: Deepgram
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Deepgram handles scale better in our testing.
We'd pick: Deepgram
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. CallMiner takes enterprise seriously.
We'd pick: CallMiner
Still not sure? Answer these 3 questions
How much can you spend?
Tight budget? Start free with Deepgram, upgrade when you're ready.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated Deepgram higher (88/100). But the community has upvoted CallMiner more (0 votes). Pick your source of truth.
Key Takeaways
What Deepgram Does Better
- Higher overall score (88/100)
- Our recommendation for most use cases
Consider CallMiner If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with Deepgram (88/100). But the honest answer is that "better" depends on your situation. Deepgram scores higher in our analysis, but CallMiner might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is Deepgram or CallMiner better?
Based on our analysis, Deepgram scores higher with 88/100. Deepgram isfreemium while CallMiner is paid. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from Deepgram to CallMiner easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do Deepgram and CallMiner offer free trials?
Most software in this category offers free trials or free tiers. Deepgram is freemium with a free tier.CallMiner is paid with potential trial. Visit their websites for current trial offers.