Feedbank vs Hotjar: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Feedbank and Hotjar side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Feedbank
Behaviour-driven feedback, conversion and customer journey infrastructure.
Best for you if:
- • You want a fully free tool (Hotjar requires payment)
Hotjar
Heatmaps and session recordings
Best for you if:
- • You want easy to use
| At a Glance | Feedbank | Hotjar |
|---|---|---|
Starts at | Free 100% free | Free plan, paid from $39/mo, billed monthly Plus plan |
Category | Customer Feedback Analytics | Web Analytics Heatmaps |
Rating | n/a | 3.8/5 Capterra 4.6 · G2 4.3 · Trustpilot 2.4 948 reviews |
Free plan | Yes | Yes |
Watch out for | n/a | Three separate products (Observe, Ask, Engage) each billed independently |
Choose Feedbank or Hotjar?
Choose Feedbank if
- You want a fully free tool (Hotjar requires payment)
- You want behaviour-driven feedback, conversion and customer journey infrastructure
- You work in customer feedback, not web analytics
Choose Hotjar if
- You want easy to use
- You want visual heatmaps
- You work in web analytics, not customer feedback
In-Depth Analysis
Feedbank
Behaviour-driven feedback, conversion and customer journey infrastructure.
Key features
Hotjar
Heatmaps and session recordings
Hotjar (now Contentsquare) offers solid heatmaps and recordings but pricing got complicated after the merger.
Watch out
Three separate products (Observe, Ask, Engage) each billed independently
Strengths
- Pro: Easy to use
- Pro: Visual heatmaps
- Pro: User feedback
Weaknesses
- Con: Limited analytics
- Con: Can slow site
Key features
Plans and prices: Feedbank vs Hotjar
| Tool | Plans and prices | Source |
|---|---|---|
| Feedbank | No plan prices on file | feedbank.com |
| Hotjar |
| hotjar.com/pricing read Oct 14, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Feedbank pricing and Hotjar pricing.
Key Takeaways
Feedbank
- Choose if you want behaviour-driven feedback, conversion and customer journey infrastructure
Hotjar
- Choose if you want heatmaps and session recordings
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- Only Hotjar has a published user rating (3.8/5 from 948 reviews); Feedbank has none we can show.
- Hotjar starts at $39/mo, billed monthly; Feedbank has no public paid plan price on file.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Feedbank and Hotjar compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. Only Hotjar has a published user rating (3.8/5 from 948 reviews); Feedbank has none we can show. Hotjar starts at $39/mo, billed monthly; Feedbank has no public paid plan price on file. Both have a free plan.
What are Feedbank and Hotjar used for?
Feedbank: Behaviour-driven feedback, conversion and customer journey infrastructure. Hotjar: Heatmaps and session recordings.
What does Feedbank cost vs Hotjar?
Feedbank is free. Hotjar's cheapest paid plan is Plus at $39/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Oct 14, 2026.
What's the main difference between Feedbank and Hotjar?
Feedbank focuses on behaviour-driven feedback, conversion and customer journey infrastructure. Hotjar's main strength: easy to use.