Front vs Line: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Front and Line side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Front
Unify customer conversations, automate workflows, and boost team efficiency
Best for you if:
- • You want to unify customer conversations, automate workflows, and boost team efficiency
Line
Answer phone, email, social, and WhatsApp messages from one team inbox
Best for you if:
- • UK businesses that need a phone number and shared inbox for calls, texts, WhatsApp, and email
| At a Glance | Front | Line |
|---|---|---|
Starts at | From $25/seat/mo, billed yearly Starter plan | From $4/mo, billed monthly Starter plan |
Category | Customer Support Email | Customer Support Help Desk |
Rating | 4.3/5 G2 4.7 · Trustpilot 4.8 · Capterra 4.6 4,195 reviews | n/a |
Free plan | No | No |
Watch out for | There is no free tier, only a 14-day free trial (no credit card needed). | Starter limited to 2 seats |
Choose Front or Line?
Choose Front if
- You want to unify customer conversations, automate workflows, and boost team efficiency
Choose Line if
- UK businesses that need a phone number and shared inbox for calls, texts, WhatsApp, and email
- You want to answer phone, email, social, and WhatsApp messages from one team inbox
In-Depth Analysis
Front
Unify customer conversations, automate workflows, and boost team efficiency
Front's pricing is on the expensive side compared to many shared inbox solutions, especially the Starter tier at $25/month per seat for basic features (all prices are per seat per month on annual billing).
Watch out
There is no free tier, only a 14-day free trial (no credit card needed).
Strengths
- Pro: Great collaboration
- Pro: Email-like UX
- Pro: Strong automation
Weaknesses
- Con: Expensive for small teams
Key features
Line
Answer phone, email, social, and WhatsApp messages from one team inbox
Line's pricing is very fair for small teams, with a $4 Starter tier that is generous for basic shared inbox and call features, but the jump to $19 for Pro with only 10 seats and limited integrations feels expensive relative to the feature set.
Watch out
Starter limited to 2 seats
Key features
Plans and prices: Front vs Line
| Tool | Plans and prices | Source |
|---|---|---|
| Front |
| front.com/pricing read Nov 5, 2026 |
| Line |
| useline.io/pricing |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Front pricing and Line pricing.
Key Takeaways
Front
- Choose Front if you want to unify customer conversations, automate workflows, and boost team efficiency
Line
- Choose Line if you want to answer phone, email, social, and WhatsApp messages from one team inbox
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- Only Front has a published user rating (4.3/5 from 4,195 reviews); Line has none we can show.
- Entry prices are not ranked, they are charged on different bases: Front $25/seat/mo, billed yearly; Line $4/mo, billed monthly.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Front and Line compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. Only Front has a published user rating (4.3/5 from 4,195 reviews); Line has none we can show. Entry prices are not ranked, they are charged on different bases: Front $25/seat/mo, billed yearly; Line $4/mo, billed monthly.
What are Front and Line used for?
Front: Unify customer conversations, automate workflows, and boost team efficiency. Line: Answer phone, email, social, and WhatsApp messages from one team inbox.
What does Front cost vs Line?
Front's cheapest paid plan is Starter at $25/seat/mo, billed yearly. Line's cheapest paid plan is Starter at $4/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Nov 5, 2026.
What's the main difference between Front and Line?
Front's main strength: great collaboration. Line focuses on answer phone, email, social, and WhatsApp messages from one team inbox.
Spotted an outdated price or a wrong fact? Suggest a correction: we check it against the vendor's own page. Work for one of these vendors? Claim your listing to update it yourself.