GitBook vs IT Glue: Which is Better in 2026?
Choosing between GitBook and IT Glue comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
GitBook
Documentation for technical teams
Best for you if:
- • You want to try before committing
- • Documentation platform for technical teams with Git integration
- • Clean editor with code-friendly formatting options
IT Glue
The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds.
Best for you if:
- • Centralizes and structures IT documentation for MSPs.
- • Automates SOP generation and documentation with AI.
| At a Glance |  GitBook |  IT Glue |
|---|---|---|
Starts at | FreeFree tier available | $29/moBasic |
Best For | Documentation | Documentation |
Rating | 4.6/5 | 4.7/5 |
Free plan | Yes | No |
Choose GitBook or IT Glue?
Choose GitBook if
Documentation for technical teams
- Beautiful docs
- Git integration
- Easy editing
Choose IT Glue if
The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds.
- Significantly reduces manual documentation effort through AI automation.
- Improves security with features like Password Safe and policy enforcement.
- Enhances efficiency and troubleshooting with centralized, structured documentation and integrations.
| Feature | GitBook | IT Glue |
|---|---|---|
| Pricing Model | Freemium | Paid |
| User Rating | ★4.6/5 270 reviews | ★4.7/5 982 reviews |
| Categories | DocumentationKnowledge Base | DocumentationPassword Managers |
In-Depth Analysis
GitBook
Documentation for technical teams
Strengths
- +Beautiful docs
- +Git integration
- +Easy editing
Weaknesses
- -Limited free tier
- -Export limitations
Key features
Value 80/100. GitBook's pricing is fair, especially with a robust free tier for personal use.
Watch out: Plus tier requires annual commitment for stated price.
IT Glue
The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds.
Strengths
- +Significantly reduces manual documentation effort through AI automation.
- +Improves security with features like Password Safe and policy enforcement.
- +Enhances efficiency and troubleshooting with centralized, structured documentation and integrations.
- +Provides comprehensive visibility into IT environments through various auto-documentation features.
- +Streamlines client reporting with automated QBRs and executive summaries.
Weaknesses
- -Primarily targeted at Managed Service Providers (MSPs), which might limit its applicability for other IT teams.
- -The extensive integration with Kaseya products might imply a preference or deeper functionality for users within the Kaseya ecosystem.
Key features
Value 65/100. IT Glue's pricing, starting at $29/user for Basic and going up to $44/user for Enterprise, appears to be on the higher side compared to some competitors, especially given the per-user model.
Watch out: Per-user pricing scales quickly
Pricing: GitBook vs IT Glue
| Plan | GitBook | IT Glue |
|---|---|---|
| Tier 1 | Free Free | $29/user* Basic |
| Tier 2 | $6.7 user/month Plus | $38/user* SELECT |
| Tier 3 | N/A | $44/user* ENTERPRISE |
Pricing verified from each vendor's public pricing page. Compare in detail on GitBook pricing and IT Glue pricing.
Who Should Use What?
On a budget?
GitBook has a free tier. IT Glue is paid only.
Go with: GitBook
Want the highest-rated option?
GitBook: 4.6/5 (270 reviews). IT Glue: 4.7/5 (982 reviews).
Go with: IT Glue
Value user reviews?
GitBook: 270 reviews (4.6/5). IT Glue: 982 reviews (4.7/5).
Go with: IT Glue
3 Questions to Help You Decide
What's your budget?
GitBook is freemium. IT Glue is paid. GitBook lets you start free.
What's your use case?
Both are documentation tools. Compare their specific features to decide.
How important are ratings?
IT Glue is rated higher: 4.7/5 vs 4.6/5.
Key Takeaways
GitBook
- Free tier available
- Our pick for this comparison
IT Glue
- Higher user rating: 4.7/5 vs 4.6/5
- Larger review base (982 reviews)
The Bottom Line
GitBook is our pick.
Frequently Asked Questions
Is GitBook or IT Glue better?
GitBook is rated in our evaluation. GitBook is freemium and IT Glue is paid.
What are GitBook and IT Glue used for?
GitBook: Documentation for technical teams. IT Glue: The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds..
What does GitBook cost vs IT Glue?
GitBook is freemium (free tier + paid plans). IT Glue is a paid tool. Visit their websites for detailed pricing.