Grafana OnCall vs NinjaOne: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Grafana OnCall and NinjaOne side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Grafana OnCall leads on a free plan; NinjaOne leads on higher user rating and lower entry price. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Grafana OnCall
On-call management for Grafana
Best for you if:
- • You want a free tier before you commit
NinjaOne
The easiest IT management platform for unified endpoint management and IT operations.
Best for you if:
- • You want centralized management from a single console reduces tool sprawl
| At a Glance | Grafana OnCall | NinjaOne |
|---|---|---|
Starts at | Free plan, paid from $20/user/mo, billed monthly Pro plan | From $1.50/endpoint/mo, billed monthly 10,000 endpoints plan |
Category | DevOps Incident Management | Automation Security |
Rating | 4.5/5 G2 4.5 150 reviews | 4.7/5 G2 4.7 3,747 reviews |
Free plan | Yes | No |
Watch out for | Pro tier requires $19/month Grafana Cloud base | n/a |
Choose Grafana OnCall or NinjaOne?
Choose Grafana OnCall if
- You want a free tier before you commit
- You want open source on-call
- You want grafana integration
- You work in DevOps, not automation
Choose NinjaOne if
- You want centralized management from a single console reduces tool sprawl
- You want automation capabilities significantly cut down manual IT workload and improve efficiency
- Budget matters ($1.50/endpoint/mo, billed monthly vs $20/user/mo, billed monthly)
- You work in automation, not DevOps
In-Depth Analysis
Grafana OnCall
On-call management for Grafana
Grafana OnCall's pricing is quite competitive, especially with its generous Free tier offering 3 users.
Watch out
Pro tier requires $19/month Grafana Cloud base
Strengths
- Pro: Open source on-call
- Pro: Grafana integration
- Pro: Good alerting
- Pro: Self-hostable
- Pro: PagerDuty alternative
Weaknesses
- Con: Newer product
- Con: Less features than PagerDuty
- Con: Documentation improving
- Con: Setup complexity
- Con: Enterprise features limited
Key features
NinjaOne
The easiest IT management platform for unified endpoint management and IT operations.
NinjaOne's pricing appears fair, especially for larger organizations.
Strengths
- Pro: Centralized management from a single console reduces tool sprawl.
- Pro: Automation capabilities significantly cut down manual IT workload and improve efficiency.
- Pro: Strong security features including AI-powered patch management and comprehensive backup.
- Pro: Scalable solution suitable for both growing startups and large enterprises.
- Pro: Offers free onboarding and local support without contracts or platform fees.
Weaknesses
- Con: No free tier or freemium model available for small teams or evaluation.
- Con: Specific pricing details are not publicly listed, requiring direct inquiry.
Key features
Plans and prices: Grafana OnCall vs NinjaOne
| Tool | Plans and prices | Source |
|---|---|---|
| Grafana OnCall |
| grafana.com/products/oncall read Sep 30, 2026 |
| NinjaOne |
| ninjaone.com/pricing read Oct 14, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Grafana OnCall pricing and NinjaOne pricing.
Key Takeaways
Grafana OnCall
- Has a free plan
NinjaOne
- Higher user rating: 4.7/5 vs 4.5/5
- Lower entry price: $1.50/endpoint/mo, billed monthly vs $20/user/mo, billed monthly
What the data shows
On the data below, Grafana OnCall leads on a free plan; NinjaOne leads on higher user rating and lower entry price. We do not name an overall winner for this pair.
- NinjaOne has the higher user rating (4.5/5 from 150 reviews for Grafana OnCall, 4.7/5 from 3,747 reviews for NinjaOne).
- NinjaOne has the lower entry price: $1.50/endpoint/mo, billed monthly (10,000 endpoints) against $20/user/mo, billed monthly (Pro) for Grafana OnCall.
- Only Grafana OnCall has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Grafana OnCall and NinjaOne compare in 2026?
On the data below, Grafana OnCall leads on a free plan; NinjaOne leads on higher user rating and lower entry price. We do not name an overall winner for this pair. NinjaOne has the higher user rating (4.5/5 from 150 reviews for Grafana OnCall, 4.7/5 from 3,747 reviews for NinjaOne). NinjaOne has the lower entry price: $1.50/endpoint/mo, billed monthly (10,000 endpoints) against $20/user/mo, billed monthly (Pro) for Grafana OnCall. Only Grafana OnCall has a free plan.
What are Grafana OnCall and NinjaOne used for?
Grafana OnCall: On-call management for Grafana. NinjaOne: The easiest IT management platform for unified endpoint management and IT operations.
What does Grafana OnCall cost vs NinjaOne?
Grafana OnCall's cheapest paid plan is Pro at $20/user/mo, billed monthly; it also has a free plan. NinjaOne's cheapest paid plan is 10,000 endpoints at $1.50/endpoint/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Oct 14, 2026.
What's the main difference between Grafana OnCall and NinjaOne?
Grafana OnCall's main strength: open source on-call. NinjaOne's main strength: centralized management from a single console reduces tool sprawl.