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HotelRunner vs ThinkReservations: Pricing and Ratings Compared (2026)

Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for HotelRunner and ThinkReservations side by side. This page compares data; it is not a hands-on review.

On the data: On the data below, ThinkReservations leads on higher user rating. We do not name an overall winner for this pair.

Data comparison compiled by Toolradar, not hand-reviewed Methodology
Data comparison 257 user reviews compared Pricing checked Nov 2, 2026

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

HotelRunner

An all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences.

Best for you if:

  • • You want comprehensive suite of tools covering sales, marketing, and operations

ThinkReservations

Boost direct bookings and streamline operations for hospitality properties with an all-in-one management platform.

Best for you if:

  • • You want comprehensive all-in-one solution reduces need for multiple systems
At a glance: HotelRunner vs ThinkReservations
At a Glance
HotelRunner HotelRunner
ThinkReservations ThinkReservations
Starts at
Not published
Not published
Category
Property Management Hotel Management
Property Management Hotel Management
Rating
3.8/5 Trustpilot 3.3 · G2 4.6 137 reviews 4.9/5 Capterra 4.9 120 reviews
Free plan
No No

Choose HotelRunner or ThinkReservations?

HotelRunner

Choose HotelRunner if

  • You want comprehensive suite of tools covering sales, marketing, and operations
  • You want supports various property types including hotels, B&Bs, and vacation rentals
ThinkReservations

Choose ThinkReservations if

  • You want comprehensive all-in-one solution reduces need for multiple systems
  • You want strong focus on increasing direct bookings and reducing channel reliance

In-Depth Analysis

HotelRunner HotelRunner

An all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences.

Good value

HotelRunner's pricing for the ESSENTIAL tiers is quite competitive, especially with the 'Sell' plan at $29.95/month offering a comprehensive channel manager and booking engine.

Strengths

  • Pro: Comprehensive suite of tools covering sales, marketing, and operations.
  • Pro: Supports various property types including hotels, B&Bs, and vacation rentals.
  • Pro: Includes AI-powered automated pricing and competitor analysis.
  • Pro: User-friendly interface and mobile application for remote management.
  • Pro: Strong customer support and dedicated consultancy options.

Weaknesses

  • Con: Specific pricing details are not publicly available, requiring a demo request.
  • Con: The extensive feature set might have a learning curve for new users.
  • Con: Reliance on third-party integrations for payment systems may vary by region.

Key features

Property Management System (PMS) Guest Relationship Management (GRM) Review Center Mobile App for management HotelRunner POS Group Hotel Management

ThinkReservations ThinkReservations

Boost direct bookings and streamline operations for hospitality properties with an all-in-one management platform.

Strengths

  • Pro: Comprehensive all-in-one solution reduces need for multiple systems.
  • Pro: Strong focus on increasing direct bookings and reducing channel reliance.
  • Pro: Automated features like dynamic pricing and guest messaging save time and optimize revenue.
  • Pro: Robust onboarding, data migration, and training support for smooth transition.
  • Pro: PCI compliant with daily backups ensuring data security.

Weaknesses

  • Con: Specific pricing details are not publicly available, requiring a direct request.
  • Con: Requires integration and setup for various features, which might have a learning curve for some staff.

Key features

Property Management System (PMS) Channel Manager with real-time synchronization Integrated Websites & Booking Engine Dynamic Pricing based on demand and booking window Guest Communications via text messaging Door Lock Integration

Plans and prices: HotelRunner vs ThinkReservations

Plans and prices of HotelRunner and ThinkReservations, as read on each vendor's pricing page. Each plan keeps its own billing unit.
Tool Plans and prices Source
HotelRunner
  • ESSENTIAL Manage: Usage-based, one-time or minimum-commitment pricing
  • ESSENTIAL Sell: Usage-based, one-time or minimum-commitment pricing
  • ESSENTIAL Complete: Usage-based, one-time or minimum-commitment pricing
  • Advanced Automate: Custom pricing
  • Advanced Explore: Custom pricing
  • Advanced Complete: Custom pricing
hotelrunner.com/pricing read Nov 2, 2026
ThinkReservations
  • Platform: Custom pricing
thinkreservations.com/pricing read Oct 2, 2026

Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on HotelRunner pricing and ThinkReservations pricing.

Key Takeaways

HotelRunner

  • Choose if you want an all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences

ThinkReservations

  • Higher user rating: 4.9/5 vs 3.8/5

What the data shows

On the data below, ThinkReservations leads on higher user rating. We do not name an overall winner for this pair.

  • ThinkReservations has the higher user rating (3.8/5 from 137 reviews for HotelRunner, 4.9/5 from 120 reviews for ThinkReservations).

Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate

Frequently Asked Questions

How do HotelRunner and ThinkReservations compare in 2026?

On the data below, ThinkReservations leads on higher user rating. We do not name an overall winner for this pair. ThinkReservations has the higher user rating (3.8/5 from 137 reviews for HotelRunner, 4.9/5 from 120 reviews for ThinkReservations).

What are HotelRunner and ThinkReservations used for?

HotelRunner: An all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences. ThinkReservations: Boost direct bookings and streamline operations for hospitality properties with an all-in-one management platform.

What does HotelRunner cost vs ThinkReservations?

HotelRunner has no public paid-plan price on file. ThinkReservations has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Nov 2, 2026.

What's the main difference between HotelRunner and ThinkReservations?

HotelRunner's main strength: comprehensive suite of tools covering sales, marketing, and operations. ThinkReservations's main strength: comprehensive all-in-one solution reduces need for multiple systems.

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