HubSpot vs Trengo: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for HubSpot and Trengo side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, HubSpot leads on lower entry price and a free plan; Trengo leads on higher user rating. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
HubSpot
CRM platform for scaling businesses
Best for you if:
- • You want generous free tier with CRM, forms, email, live chat, and basic reporting at no cost
Trengo
All-in-one customer engagement platform
Best for you if:
- • You want excellent WhatsApp integration
| At a Glance | HubSpot | Trengo |
|---|---|---|
Starts at | Free plan, paid from $7/mo, billed monthly Starter plan | From $299/mo, billed monthly Boost plan |
Category | CRM Workflow Automation | Customer Support Communication |
Rating | 3.9/5 G2 4.4 · Capterra 4.5 · TrustRadius 4.3 19,150 reviews | 4.3/5 G2 4.4 · Capterra 4.1 272 reviews |
Free plan | No | No |
Watch out for | Contact pricing is the biggest trap: Marketing Hub Pro includes only 2,000 marketing contacts. | Broadcasting and voice calling are separate paid add-ons |
Choose HubSpot or Trengo?
Choose HubSpot if
- You want generous free tier with CRM, forms, email, live chat, and basic reporting at no cost
- You want unified platform eliminates data silos between marketing, sales, and service teams
- Budget matters ($7/mo, billed monthly vs $299/mo, billed monthly)
- You work in CRM, not customer support
Choose Trengo if
- You want excellent WhatsApp integration
- You want good team collaboration
- You work in customer support, not CRM
In-Depth Analysis
HubSpot
CRM platform for scaling businesses
HubSpot's pricing is the most complex in SaaS, 7 Hubs, 4 tiers each, per-seat AND per-contact charges, plus mandatory onboarding fees.
Watch out
Contact pricing is the biggest trap: Marketing Hub Pro includes only 2,000 marketing contacts.
Strengths
- Pro: Generous free tier with CRM, forms, email, live chat, and basic reporting at no cost
- Pro: Unified platform eliminates data silos between marketing, sales, and service teams
- Pro: Intuitive interface with short learning curve compared to Salesforce
- Pro: Extensive integration marketplace and open API for custom connections
- Pro: HubSpot Academy provides free certifications and high-quality training content
Weaknesses
- Con: Pricing escalates quickly, Professional and Enterprise tiers are expensive for SMBs
- Con: Marketing contacts model means you pay more as your database grows
- Con: CMS is less flexible than WordPress for heavily customized websites
- Con: Reporting and analytics lag behind dedicated BI tools like Looker or Tableau
- Con: Contract terms require annual commitment; no monthly billing on higher tiers
Key features
Trengo
All-in-one customer engagement platform
Trengo's pricing looks simple on the surface, two published plans at €299/month (Boost) and €499/month (Pro), but the real cost is in the add-ons.
Watch out
Broadcasting and voice calling are separate paid add-ons
Strengths
- Pro: Excellent WhatsApp integration
- Pro: Good team collaboration
- Pro: Easy automation setup
Weaknesses
- Con: Can get expensive with many channels
- Con: Analytics are basic
- Con: Mobile app needs improvement
Key features
Plans and prices: HubSpot vs Trengo
| Tool | Plans and prices | Source |
|---|---|---|
| HubSpot |
| hubspot.com/pricing read Nov 2, 2026 |
| Trengo |
| trengo.com/pricing read Oct 23, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on HubSpot pricing and Trengo pricing.
Key Takeaways
HubSpot
- Lower entry price: $7/mo, billed monthly vs $299/mo, billed monthly
- Has a free plan
Trengo
- Higher user rating: 4.3/5 vs 3.9/5
What the data shows
On the data below, HubSpot leads on lower entry price and a free plan; Trengo leads on higher user rating. We do not name an overall winner for this pair.
- Trengo has the higher user rating (3.9/5 from 19,150 reviews for HubSpot, 4.3/5 from 272 reviews for Trengo).
- HubSpot has the lower entry price: $7/mo, billed monthly (Starter) against $299/mo, billed monthly (Boost) for Trengo.
- Only HubSpot has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do HubSpot and Trengo compare in 2026?
On the data below, HubSpot leads on lower entry price and a free plan; Trengo leads on higher user rating. We do not name an overall winner for this pair. Trengo has the higher user rating (3.9/5 from 19,150 reviews for HubSpot, 4.3/5 from 272 reviews for Trengo). HubSpot has the lower entry price: $7/mo, billed monthly (Starter) against $299/mo, billed monthly (Boost) for Trengo. Only HubSpot has a free plan.
What are HubSpot and Trengo used for?
HubSpot: CRM platform for scaling businesses. Trengo: All-in-one customer engagement platform.
What does HubSpot cost vs Trengo?
HubSpot's cheapest paid plan is Starter at $7/mo, billed monthly. Trengo's cheapest paid plan is Boost at $299/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Nov 2, 2026.
What's the main difference between HubSpot and Trengo?
HubSpot's main strength: generous free tier with CRM, forms, email, live chat, and basic reporting at no cost. Trengo's main strength: excellent WhatsApp integration.