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Infor HMS vs EasyWay: Which is Better in 2026?

Choosing between Infor HMS and EasyWay comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

Bottom line: Infor HMS is our overall pick for travel & hospitality workflows. Pick EasyWay if you need AI agents.

··Methodology
Editor reviewed0 verified reviews comparedPricing checked Jun 2026

Short on time? Here's the quick answer

We've tested both tools. Here's who should pick what:

Infor HMS

Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.

Best for you if:

  • • You need travel & hospitality features specifically
  • Unifies hospitality operations across multiple properties in the cloud.
  • Leverages AI and data analytics for personalized guest experiences and revenue optimization.

EasyWay

Redefining hospitality with generative AI Agents for enhanced guest experiences.

Best for you if:

  • • You need AI agents features specifically
  • Provides generative AI agents for hospitality.
  • Automates guest communication and operations 24/7.
At a Glance
Infor HMSInfor HMS
EasyWayEasyWay
Starts at
Custom
Custom
Best For
Travel & HospitalityAI Agents
Rating
4.4/5-

Choose Infor HMS or EasyWay?

Infor HMS

Choose Infor HMS if

Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.

  • Unifies operations across diverse hospitality segments, eliminating data silos.
  • Utilizes AI and automation to optimize pricing and maximize revenue.
  • Enhances guest experience through hyper-personalization and mobile-first features.
  • Your work is travel & hospitality-shaped, not AI agents-shaped
EasyWay

Choose EasyWay if

Redefining hospitality with generative AI Agents for enhanced guest experiences.

  • Provides 24/7 availability for guest support
  • Eliminates errors in routine tasks
  • Supports over 100 languages, breaking communication barriers
  • Your work is AI agents-shaped, not travel & hospitality-shaped
FeatureInfor HMSEasyWay
Pricing ModelPaidPaid
User Rating
4.4/5
8 reviews
No ratings yet
Categories
Travel & HospitalityHotel Management
AI AgentsCustomer Support

In-Depth Analysis

Infor HMSInfor HMS

Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.

Strengths

  • +Unifies operations across diverse hospitality segments, eliminating data silos.
  • +Utilizes AI and automation to optimize pricing and maximize revenue.
  • +Enhances guest experience through hyper-personalization and mobile-first features.
  • +Provides scalability and access to the latest technology via a cloud-based platform.
  • +Empowers staff with intuitive mobile tools for improved efficiency.

Weaknesses

  • -Specific pricing details are not publicly available.
  • -Requires integration with existing systems, which may have implementation complexities.
  • -The breadth of features might be overwhelming for smaller, simpler hospitality operations.

Key features

Cloud-based multi-tenant AWS architectureAI-powered analytics and intelligent recommendationsMobile guest services (check-in/out, room keys, service requests)Hotel Property Management System (PMS) with CRM capabilitiesHotel Revenue Management System (RMS) with demand forecastingStaff mobility tools for real-time information access
Starts at Custom

EasyWayEasyWay

Redefining hospitality with generative AI Agents for enhanced guest experiences.

Strengths

  • +Provides 24/7 availability for guest support
  • +Eliminates errors in routine tasks
  • +Supports over 100 languages, breaking communication barriers
  • +Allows staff to focus on higher-value guest interactions
  • +Reduces response times to guests significantly

Weaknesses

  • -Pricing details are not publicly available
  • -Requires integration with existing hotel systems
  • -Specific customization options for AI agents are not detailed

Key features

AI Concierge for personalized hospitalityAI Reservation Manager for booking handlingAI Receptionist for check-ins and check-outs24/7 automatic replies to guest inquiriesMultilingual capabilities (100+ languages)Seamless integration with existing systems
Starts at Custom

Who Should Use What?

On a budget?

Both are paid. Compare plans on their websites.

Go with: Infor HMS

Want the highest-rated option?

Infor HMS is rated 4.4/5. EasyWay has no ratings yet.

Go with: Infor HMS

Value user reviews?

Infor HMS: 8 reviews (4.4/5). EasyWay: no ratings yet.

Go with: Infor HMS

3 Questions to Help You Decide

1

What's your budget?

Both are paid. Pricing won't help you decide here.

2

What's your use case?

Infor HMS is a travel & hospitality tool. EasyWay is in AI agents. Pick the category that matches your needs.

3

How important are ratings?

Infor HMS is rated 4.4/5; EasyWay has no ratings yet.

Key Takeaways

Infor HMS

  • Our pick for this comparison

EasyWay

  • Better fit for AI agents

The Bottom Line

Infor HMS is our pick.

Frequently Asked Questions

Is Infor HMS or EasyWay better?

Infor HMS is rated in our evaluation. Both are paid.

What are Infor HMS and EasyWay used for?

Infor HMS: Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.. EasyWay: Redefining hospitality with generative AI Agents for enhanced guest experiences..

What does Infor HMS cost vs EasyWay?

Infor HMS is a paid tool. EasyWay is a paid tool. Visit their websites for detailed pricing.

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