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Infor HMS vs RoomRaccoon: Which is Better in 2026?

Choosing between Infor HMS and RoomRaccoon comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

Bottom line: RoomRaccoon is our overall pick for hotel management workflows. Pick Infor HMS if you need travel & hospitality.

··Methodology
Editor reviewed0 verified reviews comparedPricing checked Jun 2026

Short on time? Here's the quick answer

We've tested both tools. Here's who should pick what:

Infor HMS

Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.

Best for you if:

  • • You need travel & hospitality features specifically
  • Unifies hospitality operations across multiple properties in the cloud.
  • Leverages AI and data analytics for personalized guest experiences and revenue optimization.

RoomRaccoon

All-in-one hotel management software for efficient operations, increased visibility, and more bookings.

Best for you if:

  • • You need hotel management features specifically
  • Manages all hotel operations from a single platform.
  • Automates tasks, synchronizes channels, and drives direct bookings.
At a Glance
Infor HMSInfor HMS
RoomRaccoonRoomRaccoon
Starts at
Custom
$197/moEntry
Best For
Travel & HospitalityHotel Management
Rating
4.4/5-

Choose Infor HMS or RoomRaccoon?

Infor HMS

Choose Infor HMS if

Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.

  • Unifies operations across diverse hospitality segments, eliminating data silos.
  • Utilizes AI and automation to optimize pricing and maximize revenue.
  • Enhances guest experience through hyper-personalization and mobile-first features.
  • Your work is travel & hospitality-shaped, not hotel management-shaped
RoomRaccoon

Choose RoomRaccoon if

All-in-one hotel management software for efficient operations, increased visibility, and more bookings.

  • All-in-one platform reduces complexity and need for multiple systems.
  • AI-powered pricing (RaccoonRev Plus) optimizes revenue and occupancy.
  • Automates many manual tasks, increasing operational efficiency.
  • Your work is hotel management-shaped, not travel & hospitality-shaped
FeatureInfor HMSRoomRaccoon
Pricing ModelPaidPaid
User Rating
4.4/5
8 reviews
No ratings yet
Categories
Travel & HospitalityHotel Management
Hotel ManagementProperty Management

In-Depth Analysis

Infor HMSInfor HMS

Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.

Strengths

  • +Unifies operations across diverse hospitality segments, eliminating data silos.
  • +Utilizes AI and automation to optimize pricing and maximize revenue.
  • +Enhances guest experience through hyper-personalization and mobile-first features.
  • +Provides scalability and access to the latest technology via a cloud-based platform.
  • +Empowers staff with intuitive mobile tools for improved efficiency.

Weaknesses

  • -Specific pricing details are not publicly available.
  • -Requires integration with existing systems, which may have implementation complexities.
  • -The breadth of features might be overwhelming for smaller, simpler hospitality operations.

Key features

Cloud-based multi-tenant AWS architectureAI-powered analytics and intelligent recommendationsMobile guest services (check-in/out, room keys, service requests)Hotel Property Management System (PMS) with CRM capabilitiesHotel Revenue Management System (RMS) with demand forecastingStaff mobility tools for real-time information access
Starts at Custom

RoomRaccoonRoomRaccoon

All-in-one hotel management software for efficient operations, increased visibility, and more bookings.

Strengths

  • +All-in-one platform reduces complexity and need for multiple systems.
  • +AI-powered pricing (RaccoonRev Plus) optimizes revenue and occupancy.
  • +Automates many manual tasks, increasing operational efficiency.
  • +Extensive channel manager expands reach and prevents overbookings.
  • +High-converting booking engine drives direct bookings and reduces commission costs.

Weaknesses

  • -No free tier available, requiring an initial investment.
  • -Some advanced features like AI pricing are add-ons, potentially increasing overall cost.

Key features

Property Management System (PMS)Channel Manager (200+ channels)Booking Engine with direct booking incentivesPayment processing with online links and VCC managementRaccoonUpsell for digital guest service menu and add-onsRaccoonHousekeeping for organizing and automating housekeeping
Starts at $197/mo

Pricing: Infor HMS vs RoomRaccoon

PlanInfor HMSRoomRaccoon
Tier 1N/A
$197 /per month
Entry
Tier 2N/A
$250 /per month
Essentials
Tier 3N/A
$367 /per month
Premium
Tier 4N/A
$517 /per month
Pro

Pricing verified from each vendor's public pricing page. Compare in detail on Infor HMS pricing and RoomRaccoon pricing.

Who Should Use What?

On a budget?

Both are paid. Compare plans on their websites.

Go with: RoomRaccoon

Want the highest-rated option?

Infor HMS is rated 4.4/5. RoomRaccoon has no ratings yet.

Go with: Infor HMS

Value user reviews?

Infor HMS: 8 reviews (4.4/5). RoomRaccoon: no ratings yet.

Go with: Infor HMS

3 Questions to Help You Decide

1

What's your budget?

Both are paid. Pricing won't help you decide here.

2

What's your use case?

Infor HMS is a travel & hospitality tool. RoomRaccoon is in hotel management. Pick the category that matches your needs.

3

How important are ratings?

Infor HMS is rated 4.4/5; RoomRaccoon has no ratings yet.

Key Takeaways

RoomRaccoon

  • Our pick for this comparison

Infor HMS

  • Better fit for travel & hospitality

The Bottom Line

RoomRaccoon is our pick.

Frequently Asked Questions

Is Infor HMS or RoomRaccoon better?

RoomRaccoon is rated in our evaluation. Both are paid.

What are Infor HMS and RoomRaccoon used for?

Infor HMS: Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.. RoomRaccoon: All-in-one hotel management software for efficient operations, increased visibility, and more bookings..

What does Infor HMS cost vs RoomRaccoon?

Infor HMS is a paid tool. RoomRaccoon is a paid tool. Visit their websites for detailed pricing.

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