InspireAi vs Scratchpad: Which is Better in 2026?
Choosing between InspireAi and Scratchpad comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Scratchpad is our overall pick for sales workflows. Pick InspireAi if you need CRM.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
InspireAi
Streamline operations and automate workflows with AI-driven Salesforce solutions.
Best for you if:
- • You need CRM features specifically
- • Provides Salesforce consulting and end-to-end implementation services.
- • Develops AI agents (Agentforce) built on Salesforce for workflow automation and intelligent task routing.
Scratchpad
The AI workspace for sales that removes admin work and boosts productivity.
Best for you if:
- • You want to try before committing
- • You value community feedback (1 reviews)
- • You need sales features specifically
- • AI-powered workspace for sales teams.
- • Automates CRM updates and reduces admin work.
| At a Glance |  InspireAi |  Scratchpad |
|---|---|---|
Starts at | Custom | FreeFree tier available |
Best For | CRM | Sales |
Rating | 4.3/5 | 4.4/5 |
Free plan | No | Yes |
Choose InspireAi or Scratchpad?
Choose InspireAi if
Streamline operations and automate workflows with AI-driven Salesforce solutions.
- Deep expertise in both Salesforce and AI.
- Senior experts lead every project.
- Certified and trusted Salesforce partner.
- Your work is CRM-shaped, not sales-shaped
Choose Scratchpad if
The AI workspace for sales that removes admin work and boosts productivity.
- Significantly reduces sales admin time (e.g., 455 hours/month saved for one team).
- Improves CRM data accuracy and completeness, leading to better forecasting.
- Increases seller adoption of Salesforce due to a more user-friendly interface.
- You want a free tier before you commit
- Your work is sales-shaped, not CRM-shaped
| Feature | InspireAi | Scratchpad |
|---|---|---|
| Pricing Model | Paid | Freemium |
| User Rating | ★4.3/5 96 reviews | ★4.4/5 1,652 reviews |
| Categories | CRMAI Agents | SalesProductivity |
In-Depth Analysis
InspireAi
Streamline operations and automate workflows with AI-driven Salesforce solutions.
Strengths
- +Deep expertise in both Salesforce and AI.
- +Senior experts lead every project.
- +Certified and trusted Salesforce partner.
- +Focus on fast implementation and ongoing support.
- +Solutions are tailored to specific business goals and designed to scale.
Weaknesses
- -Pricing details are not publicly available.
- -Specifics on the range of AI products beyond Agentforce are not detailed.
- -Requires an existing or planned Salesforce ecosystem.
Key features
Scratchpad
The AI workspace for sales that removes admin work and boosts productivity.
Strengths
- +Significantly reduces sales admin time (e.g., 455 hours/month saved for one team).
- +Improves CRM data accuracy and completeness, leading to better forecasting.
- +Increases seller adoption of Salesforce due to a more user-friendly interface.
- +Provides real-time connection to Salesforce, ensuring data is always up-to-date.
- +Offers AI agents that listen to calls and map updates directly to Salesforce fields.
Weaknesses
- -Specific credit usage for AI features might require monitoring for higher usage teams.
- -Enterprise features like unlimited AI credits and white-glove services are only available on custom plans.
Key features
Pricing: InspireAi vs Scratchpad
| Plan | InspireAi | Scratchpad |
|---|---|---|
| Tier 1 | N/A | Free Free |
| Tier 2 | N/A | $19 user / mo. (billed yearly) Solo |
| Tier 3 | N/A | $49 user / mo. (billed yearly) Team |
| Tier 4 | N/A | Custom Enterprise |
Pricing verified from each vendor's public pricing page. Compare in detail on InspireAi pricing and Scratchpad pricing.
Who Should Use What?
On a budget?
Scratchpad has a free tier. InspireAi is paid only.
Go with: Scratchpad
Want the highest-rated option?
InspireAi: 4.3/5 (96 reviews). Scratchpad: 4.4/5 (1,652 reviews).
Go with: Scratchpad
Value user reviews?
InspireAi: 96 reviews (4.3/5). Scratchpad: 1,652 reviews (4.4/5).
Go with: Scratchpad
3 Questions to Help You Decide
What's your budget?
InspireAi is paid. Scratchpad is freemium. Scratchpad lets you start free.
What's your use case?
InspireAi is a CRM tool. Scratchpad is in sales. Pick the category that matches your needs.
How important are ratings?
Scratchpad is rated higher: 4.4/5 vs 4.3/5.
Key Takeaways
Scratchpad
- Higher user rating: 4.4/5 vs 4.3/5
- Larger review base (1,652 reviews)
- Free tier available
- Our pick for this comparison
InspireAi
- Better fit for CRM
The Bottom Line
Scratchpad (5.0/5) is our pick.
What Users Say
Scratchpad Reviews
Scratchpad review
Helps capture and organize notes. It also does accurate summaries that are handy while on the go.
Frequently Asked Questions
Is InspireAi or Scratchpad better?
Scratchpad is rated 5.0/5 in our evaluation. InspireAi is paid and Scratchpad is freemium.
What are InspireAi and Scratchpad used for?
InspireAi: Streamline operations and automate workflows with AI-driven Salesforce solutions.. Scratchpad: The AI workspace for sales that removes admin work and boosts productivity..
What does InspireAi cost vs Scratchpad?
InspireAi is a paid tool. Scratchpad is freemium (free tier + paid plans). Visit their websites for detailed pricing.