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Klaviyo vs Postscript SMS: Pricing and Ratings Compared (2026)

Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Klaviyo and Postscript SMS side by side. This page compares data; it is not a hands-on review.

On the data: On the data below, Klaviyo leads on lower entry price; Postscript SMS leads on higher user rating. We do not name an overall winner for this pair.

Data comparison compiled by Toolradar, not hand-reviewed Methodology
Data comparison 2,062 user reviews compared Pricing checked Nov 1, 2026

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

Klaviyo

Email marketing for e-commerce

Best for you if:

  • • You want e-commerce focused

Postscript SMS

Transform your SMS strategy with AI that learns, adapts, and generates higher ROI for Shopify brands.

Best for you if:

  • • You want deep integration with Shopify ecosystem
At a glance: Klaviyo vs Postscript SMS
At a Glance
Klaviyo Klaviyo
Postscript SMS Postscript SMS
Starts at
Free plan, paid from $20/mo, billed monthly Email plan
Free plan, paid from $100/mo, billed monthly Growth plan
Category
Marketing Automation Email Marketing
E-commerce Marketing Automation
Rating
4.6/5 G2 4.6 · Capterra 4.6 1,901 reviews 4.8/5 G2 4.8 161 reviews
Free plan
Yes Yes
Watch out for
Since Feb 2025, you pay for ALL active profiles, not just contacts you email. Imported but unengaged contacts still count toward billing n/a

Choose Klaviyo or Postscript SMS?

Klaviyo

Choose Klaviyo if

  • You want e-commerce focused
  • You want powerful segmentation
  • Budget matters ($20/mo, billed monthly vs $100/mo, billed monthly)
  • You work in marketing automation, not e-commerce
Postscript SMS

Choose Postscript SMS if

  • You want deep integration with Shopify ecosystem
  • You want high ROI on SMS spend (average 34x reported)
  • You work in e-commerce, not marketing automation

In-Depth Analysis

Klaviyo Klaviyo

Email marketing for e-commerce

Good value

Since February 2025, billing is based on total active profiles (not just emailed contacts), which effectively raised prices for most users.

Watch out

Since Feb 2025, you pay for ALL active profiles, not just contacts you email. Imported but unengaged contacts still count toward billing

Strengths

  • Pro: E-commerce focused
  • Pro: Powerful segmentation
  • Pro: Revenue attribution

Weaknesses

  • Con: Expensive at scale
  • Con: Learning curve

Key features

Email marketing SMS marketing Customer segmentation Predictive analytics E-commerce integrations Automation flows

Postscript SMS Postscript SMS

Transform your SMS strategy with AI that learns, adapts, and generates higher ROI for Shopify brands.

Good value

Postscript SMS offers a fair pricing structure, especially with its generous Starter tier at $0/mo for essential features.

Strengths

  • Pro: Deep integration with Shopify ecosystem
  • Pro: High ROI on SMS spend (average 34x reported)
  • Pro: AI-driven optimization for campaigns and automations
  • Pro: Fast subscriber list growth tools
  • Pro: Strong focus on SMS compliance and legal protection

Weaknesses

  • Con: Primarily focused on Shopify, may not be suitable for other e-commerce platforms
  • Con: Specific pricing details are not publicly available, requiring a demo

Key features

AI-powered Brand Center for consistent brand voice Infinity Testing for optimizing message variants with AI Shopper: AI shopping assistant for 1:1 customer conversations Desktop & mobile popups for subscriber acquisition Checkout collection for SMS opt-ins Advanced segmentation with over 45 filters

Plans and prices: Klaviyo vs Postscript SMS

Plans and prices of Klaviyo and Postscript SMS, as read on each vendor's pricing page. Each plan keeps its own billing unit.
Tool Plans and prices Source
Klaviyo
  • Free: Free
  • Email: $20/mo, billed monthly
  • Email + SMS: $35/mo, billed monthly
klaviyo.com/pricing read Oct 5, 2026
Postscript SMS
  • Starter: Free
  • Growth: $100/mo, billed monthly
  • Professional: $500/mo, billed monthly
  • Enterprise: Custom pricing
postscript.io/pricing read Nov 1, 2026

Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Klaviyo pricing and Postscript SMS pricing.

Key Takeaways

Klaviyo

  • Lower entry price: $20/mo, billed monthly vs $100/mo, billed monthly

Postscript SMS

  • Higher user rating: 4.8/5 vs 4.6/5

What the data shows

On the data below, Klaviyo leads on lower entry price; Postscript SMS leads on higher user rating. We do not name an overall winner for this pair.

  • Postscript SMS has the higher user rating (4.6/5 from 1,901 reviews for Klaviyo, 4.8/5 from 161 reviews for Postscript SMS).
  • Klaviyo has the lower entry price: $20/mo, billed monthly (Email) against $100/mo, billed monthly (Growth) for Postscript SMS.
  • Both have a free plan.

Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate

Frequently Asked Questions

How do Klaviyo and Postscript SMS compare in 2026?

On the data below, Klaviyo leads on lower entry price; Postscript SMS leads on higher user rating. We do not name an overall winner for this pair. Postscript SMS has the higher user rating (4.6/5 from 1,901 reviews for Klaviyo, 4.8/5 from 161 reviews for Postscript SMS). Klaviyo has the lower entry price: $20/mo, billed monthly (Email) against $100/mo, billed monthly (Growth) for Postscript SMS. Both have a free plan.

What are Klaviyo and Postscript SMS used for?

Klaviyo: Email marketing for e-commerce. Postscript SMS: Transform your SMS strategy with AI that learns, adapts, and generates higher ROI for Shopify brands.

What does Klaviyo cost vs Postscript SMS?

Klaviyo's cheapest paid plan is Email at $20/mo, billed monthly; it also has a free plan. Postscript SMS's cheapest paid plan is Growth at $100/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.

What's the main difference between Klaviyo and Postscript SMS?

Klaviyo's main strength: e-commerce focused. Postscript SMS's main strength: deep integration with Shopify ecosystem.

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