Klaviyo vs Re:amaze: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Klaviyo and Re:amaze side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Klaviyo leads on higher user rating and lower entry price and a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Klaviyo
Email marketing for e-commerce
Best for you if:
- • You want a free tier before you commit
Re:amaze
Customer service and live chat for e-commerce brands
Best for you if:
- • You want excellent e-commerce integration
| At a Glance | Klaviyo | Re:amaze |
|---|---|---|
Starts at | Free plan, paid from $20/mo, billed monthly Email plan | From $29/user/mo, billed monthly Basic plan |
Category | Marketing Automation Email Marketing | Customer Support Chatbots |
Rating | 4.6/5 G2 4.6 · Capterra 4.6 1,901 reviews | 3.4/5 Trustpilot 1.5 · G2 4.6 · Capterra 4.8 486 reviews |
Free plan | Yes | No |
Watch out for | Since Feb 2025, you pay for ALL active profiles, not just contacts you email. Imported but unengaged contacts still count toward billing | n/a |
Choose Klaviyo or Re:amaze?
Choose Klaviyo if
- You want a free tier before you commit
- You want e-commerce focused
- You want powerful segmentation
- Budget matters ($20/mo, billed monthly vs $29/user/mo, billed monthly)
- You work in marketing automation, not customer support
Choose Re:amaze if
- You want excellent e-commerce integration
- You want order context always visible
- You work in customer support, not marketing automation
In-Depth Analysis
Klaviyo
Email marketing for e-commerce
Since February 2025, billing is based on total active profiles (not just emailed contacts), which effectively raised prices for most users.
Watch out
Since Feb 2025, you pay for ALL active profiles, not just contacts you email. Imported but unengaged contacts still count toward billing
Strengths
- Pro: E-commerce focused
- Pro: Powerful segmentation
- Pro: Revenue attribution
Weaknesses
- Con: Expensive at scale
- Con: Learning curve
Key features
Re:amaze
Customer service and live chat for e-commerce brands
Re:amaze offers a competitive pricing structure for e-commerce brands, with its 'Basic' tier at $29/user/month providing a solid foundation of essential customer service tools.
Strengths
- Pro: Excellent e-commerce integration
- Pro: Order context always visible
- Pro: Good automation tools
Weaknesses
- Con: Less suitable for non-e-commerce
- Con: Reporting could be more detailed
- Con: Steeper learning curve for chatbots
Key features
Plans and prices: Klaviyo vs Re:amaze
| Tool | Plans and prices | Source |
|---|---|---|
| Klaviyo |
| klaviyo.com/pricing read Oct 5, 2026 |
| Re:amaze |
| reamaze.com/pricing read Oct 14, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Klaviyo pricing and Re:amaze pricing.
Key Takeaways
Klaviyo
- Higher user rating: 4.6/5 vs 3.4/5
- Lower entry price: $20/mo, billed monthly vs $29/user/mo, billed monthly
- Has a free plan
Re:amaze
- Choose if you want customer service and live chat for e-commerce brands
What the data shows
On the data below, Klaviyo leads on higher user rating and lower entry price and a free plan. We do not name an overall winner for this pair.
- Klaviyo has the higher user rating (4.6/5 from 1,901 reviews for Klaviyo, 3.4/5 from 486 reviews for Re:amaze).
- Klaviyo has the lower entry price: $20/mo, billed monthly (Email) against $29/user/mo, billed monthly (Basic) for Re:amaze.
- Only Klaviyo has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Klaviyo and Re:amaze compare in 2026?
On the data below, Klaviyo leads on higher user rating and lower entry price and a free plan. We do not name an overall winner for this pair. Klaviyo has the higher user rating (4.6/5 from 1,901 reviews for Klaviyo, 3.4/5 from 486 reviews for Re:amaze). Klaviyo has the lower entry price: $20/mo, billed monthly (Email) against $29/user/mo, billed monthly (Basic) for Re:amaze. Only Klaviyo has a free plan.
What are Klaviyo and Re:amaze used for?
Klaviyo: Email marketing for e-commerce. Re:amaze: Customer service and live chat for e-commerce brands.
What does Klaviyo cost vs Re:amaze?
Klaviyo's cheapest paid plan is Email at $20/mo, billed monthly; it also has a free plan. Re:amaze's cheapest paid plan is Basic at $29/user/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Oct 14, 2026.
What's the main difference between Klaviyo and Re:amaze?
Klaviyo's main strength: e-commerce focused. Re:amaze's main strength: excellent e-commerce integration.