LiveHelpNow vs Trengo: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for LiveHelpNow and Trengo side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, LiveHelpNow leads on lower entry price and a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
LiveHelpNow
Omnichannel support software to transform customer service and empower agents.
Best for you if:
- • You want a free tier before you commit
Trengo
All-in-one customer engagement platform
Best for you if:
- • You want excellent WhatsApp integration
| At a Glance | LiveHelpNow | Trengo |
|---|---|---|
Starts at | Free plan, paid from $25/agent/mo Live chat and texting plan | From $299/mo, billed monthly Boost plan |
Category | Customer Support Live Chat | Customer Support Communication |
Rating | n/a | 4.3/5 G2 4.4 · Capterra 4.1 272 reviews |
Free plan | Yes | No |
Watch out for | n/a | Broadcasting and voice calling are separate paid add-ons |
Choose LiveHelpNow or Trengo?
Choose LiveHelpNow if
- You want a free tier before you commit
- You want consolidates all customer communication channels into one platform
- You want AI-powered features significantly reduce agent workload and provide 24/7 support
- Budget matters ($25/agent/mo vs $299/mo, billed monthly)
Choose Trengo if
- You want excellent WhatsApp integration
- You want good team collaboration
In-Depth Analysis
LiveHelpNow
Omnichannel support software to transform customer service and empower agents.
LiveHelpNow's pricing structure is unique, offering individual components at $25/agent/month each.
Strengths
- Pro: Consolidates all customer communication channels into one platform.
- Pro: AI-powered features significantly reduce agent workload and provide 24/7 support.
- Pro: Offers robust analytics for performance monitoring and customer insights.
- Pro: Strong security measures for handling sensitive customer data.
- Pro: Includes free training and support for quick team onboarding.
Weaknesses
- Con: No explicit mention of a free trial, only a demo.
- Con: Pricing model is not transparently displayed on the website, requiring a demo or contact for details.
- Con: The website focuses heavily on features without specific use cases for different business sizes.
Key features
Trengo
All-in-one customer engagement platform
Trengo's pricing looks simple on the surface, two published plans at €299/month (Boost) and €499/month (Pro), but the real cost is in the add-ons.
Watch out
Broadcasting and voice calling are separate paid add-ons
Strengths
- Pro: Excellent WhatsApp integration
- Pro: Good team collaboration
- Pro: Easy automation setup
Weaknesses
- Con: Can get expensive with many channels
- Con: Analytics are basic
- Con: Mobile app needs improvement
Key features
Plans and prices: LiveHelpNow vs Trengo
| Tool | Plans and prices | Source |
|---|---|---|
| LiveHelpNow |
| livehelpnow.net/pricing |
| Trengo |
| trengo.com/pricing read Oct 23, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on LiveHelpNow pricing and Trengo pricing.
Key Takeaways
LiveHelpNow
- Lower entry price: $25/agent/mo vs $299/mo, billed monthly
- Has a free plan
Trengo
- Choose if you want all-in-one customer engagement platform
What the data shows
On the data below, LiveHelpNow leads on lower entry price and a free plan. We do not name an overall winner for this pair.
- Only Trengo has a published user rating (4.3/5 from 272 reviews); LiveHelpNow has none we can show.
- LiveHelpNow has the lower entry price: $25/agent/mo (Live chat and texting) against $299/mo, billed monthly (Boost) for Trengo.
- Only LiveHelpNow has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do LiveHelpNow and Trengo compare in 2026?
On the data below, LiveHelpNow leads on lower entry price and a free plan. We do not name an overall winner for this pair. Only Trengo has a published user rating (4.3/5 from 272 reviews); LiveHelpNow has none we can show. LiveHelpNow has the lower entry price: $25/agent/mo (Live chat and texting) against $299/mo, billed monthly (Boost) for Trengo. Only LiveHelpNow has a free plan.
What are LiveHelpNow and Trengo used for?
LiveHelpNow: Omnichannel support software to transform customer service and empower agents. Trengo: All-in-one customer engagement platform.
What does LiveHelpNow cost vs Trengo?
LiveHelpNow's cheapest paid plan is Live chat and texting at $25/agent/mo; it also has a free plan. Trengo's cheapest paid plan is Boost at $299/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Oct 23, 2026.
What's the main difference between LiveHelpNow and Trengo?
LiveHelpNow's main strength: consolidates all customer communication channels into one platform. Trengo's main strength: excellent WhatsApp integration.