Loox vs Hubspot Service: Which Should You Choose in 2026?
Choosing between Loox and Hubspot Service comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated May 6, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Loox
Collect, display, and leverage visual product reviews to build trust and boost sales on Shopify.
Best for you if:
- 0
- • You need social media management features specifically
- • Collects photo and video product reviews from customers.
- • Displays visual reviews beautifully across Shopify stores.
Hubspot Service
Customer service by HubSpot
Best for you if:
- 0
- • You need crm features specifically
- • HubSpot Service Hub is a customer service platform integrated with the HubSpot CRM
- • It provides ticketing, knowledge base, and customer feedback tools
| At a Glance |  Loox |  Hubspot Service |
|---|---|---|
Price | Free + Paid | Free + Paid |
Best For | Social Media Management | CRM |
Rating | — | — |
| Feature | Loox | Hubspot Service |
|---|---|---|
| Pricing Model | Freemium | Freemium |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Social Media ManagementMarketing Automation | CRMHelp Desk |
How Loox and Hubspot Service Compare
Loox
Collect, display, and leverage visual product reviews to build trust and boost sales on Shopify.
Free tier available
Hubspot Service
Customer service by HubSpot
Free tier available
Loox is a social media management tool. Hubspot Service is in crm.
Who Should Use What?
On a budget?
Both are freemium. Compare plans on their websites.
Go with: Loox
Want the highest-rated option?
Neither has user reviews yet.
Go with: Loox
Value user reviews?
Neither has user reviews yet.
Go with: Loox
3 Questions to Help You Decide
What's your budget?
Both are freemium. Pricing won't help you decide here.
What's your use case?
Loox is a social media management tool. Hubspot Service is in crm. Pick the category that matches your needs.
How important are ratings?
Neither has user reviews yet.
Key Takeaways
Loox
- 0
- Free tier available
- Our pick for this comparison
Hubspot Service
- Better fit for crm
The Bottom Line
Loox is our pick.
Frequently Asked Questions
Is Loox or Hubspot Service better?
Loox is rated high in our evaluation. Both are freemium.
What are Loox and Hubspot Service used for?
Loox: Collect, display, and leverage visual product reviews to build trust and boost sales on Shopify.. Hubspot Service: Customer service by HubSpot.
What does Loox cost vs Hubspot Service?
Loox is freemium (free tier + paid plans). Hubspot Service is freemium (free tier + paid plans). Visit their websites for detailed pricing.