Microsoft Teams Phone vs Vonage Business: Which Should You Choose in 2026?
Choosing between Microsoft Teams Phone and Vonage Business comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Microsoft Teams Phone
Cloud calling in Microsoft Teams
Best for you if:
- • You need team chat features specifically
- • You need cloud calling in microsoft teams
- • You need professional-grade features
Vonage Business
Cloud communications platform
Best for you if:
- • You need internal comms features specifically
- • You need cloud communications platform
- • You need professional-grade features
| At a Glance | ||
|---|---|---|
Price | Paid | Paid |
Best For | Team Chat | Internal Comms |
Rating | —/100 | —/100 |
| Feature | Microsoft Teams Phone | Vonage Business |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | — | — |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 166 | 178 |
| Categories | Team ChatScreen Sharing | Internal CommsScreen Sharing |
Understanding the Differences
Both Microsoft Teams Phone and Vonage Business solve similar problems, but they approach them differently.Microsoft Teams Phone positions itself as "cloud calling in microsoft teams" while Vonage Businessfocuses on "cloud communications platform". These differences matter depending on what you're trying to accomplish.
When to Choose Microsoft Teams Phone
Microsoft Teams Phone makes sense if you're looking for a comprehensive paid solution.
When to Choose Vonage Business
Vonage Business is worth considering if you need a professional-grade tool.
Who Should Use What?
Bootstrapped or small team?
Neither is free, but both have their value. Test them both and see which clicks.
We'd pick: Vonage Business
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Vonage Business is built for teams that are leveling up.
We'd pick: Vonage Business
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. Microsoft Teams Phone is built for organizations like yours.
We'd pick: Microsoft Teams Phone
Still not sure? Answer these 3 questions
How much can you spend?
Both are paid tools. If money isn't the issue, go with Microsoft Teams Phone—it scored higher.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated Microsoft Teams Phone higher (/100). But the community has upvoted Vonage Business more (178 votes). Pick your source of truth.
Key Takeaways
What Microsoft Teams Phone Does Better
- Our recommendation for most use cases
Consider Vonage Business If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with Microsoft Teams Phone. But the honest answer is that "better" depends on your situation. Microsoft Teams Phone scores higher in our analysis, but Vonage Business might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is Microsoft Teams Phone or Vonage Business better?
Based on our analysis, Microsoft Teams Phone scores higher with high/100. Microsoft Teams Phone ispaid while Vonage Business is paid. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from Microsoft Teams Phone to Vonage Business easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do Microsoft Teams Phone and Vonage Business offer free trials?
Most software in this category offers free trials or free tiers. Microsoft Teams Phone is paid with potential trial.Vonage Business is paid with potential trial. Visit their websites for current trial offers.