Best Microsoft Teams Phone alternatives in 2026
3 direct alternatives to Microsoft Teams Phone and 5 more tools in the same category, compared on pricing, features, and best-for use cases. Pick the right replacement without the marketing fluff.
Curated by Louis Corneloup · Updated Cite this list: Toolradar, best Microsoft Teams Phone alternatives 2026, toolradar.com/alternatives/microsoft-teams-phone
Why people consider alternatives to Microsoft Teams Phone
Microsoft Teams Phone is a cloud-based calling solution built into Microsoft Teams that replaces traditional PBX systems. It provides VoIP and PSTN calling, AI-generated call summaries, auto attendants, call queues, and real-time…
Teams most often switch away when one of these starts to bite:
- Pricing at scale as usage or premium tiers add up.
- Missing integrations with the rest of your stack.
- Performance or scale limits as your needs grow.
- A specific feature gap you have hit in communication.
The 3 direct alternatives below cover the same core job (communication) with different trade-offs. The 5 tools marked "Same category as Microsoft Teams Phone" fit the category but replace Microsoft Teams Phone less directly.
8 alternatives to Microsoft Teams Phone
Direct alternatives come first, ranked by G2 and Capterra ratings, media mentions, and editor review. Tools marked "Same category as Microsoft Teams Phone" follow, ranked the same way.
- 1
Dialpad
Free plan Cheaper than Microsoft Teams PhoneAI-powered Contact Center and Unified Communications platform for customer service and sales.
4.2 /5 across G2, Capterra and Trustpilot · 7,931 ratings, Sep 2026
- 2
GoTo Connect
Paid Battle-tested at scaleCloud phone and meeting system
4.4 /5 across G2 and Capterra · 2,086 ratings, Sep 2026
- 3
Zoom Phone
Paid Battle-tested at scaleCloud phone system with HD voice and intelligent routing
3.5 /5 across G2, Capterra and Trustpilot · 3,917 ratings, Sep 2026
- 4
ChatGPT
Free plan Cheaper than Microsoft Teams PhoneAdvanced AI models for web, iOS, Android, and desktop
4.6 /5 on G2 · 2,958 ratings, Aug 2026
Same category as Microsoft Teams Phone
- 5
Google Drive
Free plan Cheaper than Microsoft Teams PhoneCloud storage and collaboration with 15GB free
4.3 /5 on Toolradar · 3 reviews
Same category as Microsoft Teams Phone
- 6
monday.com
Free plan Cheaper than Microsoft Teams PhoneOrganize work, automate tasks, and connect tools for team clarity
4.7 /5 on G2 · 17,192 ratings, Sep 2026
Same category as Microsoft Teams Phone
- 7
Google Workspace
Paid Battle-tested at scaleAll-in-one business productivity suite with real-time collaboration
4.0 /5 across Trustpilot, G2 and Capterra · 66,052 ratings, Sep 2026
Same category as Microsoft Teams Phone
- 8
Proton
Free plan Cheaper than Microsoft Teams PhoneEnd-to-end encrypted suite for total digital privacy
4.8 /5 on SourceForge · 31,996 ratings, May 2026
Same category as Microsoft Teams Phone
Frequently asked questions
What is the best alternative to Microsoft Teams Phone?
Based on real-signal scoring (G2 and Capterra ratings, media mentions, and editorial review), the top alternatives to Microsoft Teams Phone are Dialpad, GoTo Connect, Zoom Phone. Each solves the same core job with different trade-offs on pricing, features, and integrations.
Is there a free alternative to Microsoft Teams Phone?
There is no fully free alternative in this list. Dialpad is freemium: a permanent free tier plus paid plans (AI-powered Contact Center and Unified Communications platform for customer service and sales).
Why do people look for Microsoft Teams Phone alternatives?
Common reasons teams switch away from Microsoft Teams Phone: pricing that scales aggressively, missing integrations with the rest of their stack, performance or scale limits, or a specific feature gap in communication. The alternatives on this page solve the same core problem with different trade-offs.
Side-by-side comparisons
In-depth comparison pages for Microsoft Teams Phone versus each alternative.
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