Vonage Business
Claim this toolUnified communications for voice, video, messaging, and SMS
From $13.99/mo, billed yearly Visit WebsiteThe Bottom Line
- Price
- From $13.99/mo, billed yearly. Compare plans
Key facts
- Cloud-based UCaaS platform with VoIP calling, video conferencing, messaging, and SMS
- 40+ built-in features with Salesforce, Teams, and Slack integrations
- Plans start at $13.99/line/mo with 30% discount promotion through March 2026
Pros
- Comprehensive UCaaS suite with phone, video, messaging, and SMS
- 40+ built-in features reduce need for add-ons
- Strong CRM integrations especially Salesforce
- Desktop and mobile apps provide true work-from-anywhere flexibility
- Established provider with reliable uptime and support
Cons
- Base pricing can reach $40+/line after mandatory fees and add-ons
- Call recording and advanced routing require higher-tier plans
- Contract-based pricing with annual commitment for best rates
- User interface feels dated compared to newer UCaaS competitors
- Some essential features like call queuing are paid add-ons
What is Vonage Business?
Ratings Across the Web
Vonage Business holds an aggregate rating of 4.1 out of 5 from 1,335 reviews across SourceForge, G2 and Capterra, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Key Features
- VoIP business phone system with 40+ features
- Video conferencing with whiteboarding and collaboration
- Team messaging and SMS/MMS
- Call recording with AI transcription
- Auto-attendant and call routing
- Never Miss a Call mobility (forwarding, simultaneous ring, follow me)
- Salesforce, Microsoft Teams, Slack integrations
- Desktop, mobile, and desk phone apps
- Voicemail-to-email and visual voicemail
- App Center with 20+ third-party integrations
Pricing Plans
Pricing checked Sep 28, 2026. Source: vonage.com/unified-communications/pricing, read Sep 28, 2026
| Plan | Price | Details |
|---|---|---|
| Mobile | $13.99 / line/mo (annual) |
+2 more Show less
|
| Premium | $20.99 / line/mo (annual) |
+2 more Show less
|
| Advanced | $27.99 / line/mo (annual) |
+2 more Show less
|
Is Vonage Business worth the price?
Vonage Business pricing is fair for small to medium businesses, offering good value, especially with the annual commitment.
The Mobile plan at $13.99/line/mo is competitive for basic needs, while Premium at $20.99/line/mo provides strong UC features. It's best for businesses seeking a comprehensive, scalable cloud communications solution.
Hidden Costs & Gotchas
Overage fees for call recording beyond 15 hours
How Vonage Business's pricing compares
Vonage Business starts at $13.99/mo, billed yearly. Its direct competitors are priced on a different basis (per user, or in another currency), so each entry price below is shown with its own unit and currency and is not ranked against the others.
Entry paid plan, monthly price (billing term shown per row), in each tool's own currency. Pricing checked Sep 28, 2026.
Vonage Business by the numbers
Toolradar data: Vonage Business's entry paid plan ($13.99/mo, billed yearly) ranks #11 of 21 for price among the Video Conferencing tools with a verified entry price and no stated unit, where the median is $13.99/mo. As of Nov 2026.
| Metric | Vonage Business | Peer median | Position (1 is best) |
|---|---|---|---|
| Entry paid plan | $13.99/mo, billed yearly | $13.99/mo | #11 of 21 tools with no stated price unit, verified price |
| Free plan | No | 64% have one | n/a |
| Listed as an alternative to | 3 tools | 3 | #30 of 64 (joint) |
| User rating | 4.1/5 (across the web, 1,335 ratings) | 4.4/5 | #36 of 43 (joint) tools with 20+ reviews |
Listed as an alternative to: #32 on 2026-10-16 to #30 on 2026-11-02 (rank among 64 tools, 1 is best).
Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Video Conferencing data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “Vonage Business by the numbers”, Nov 2026.
Reviews
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Vonage Business FAQ
How does Vonage Business support remote work environments?
Which teams benefit most from Vonage Business?
How is Vonage Business priced?
Can Vonage Business integrate with existing business software?
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How does Vonage Business compare to Zoom Phone?
Does Vonage Business include transcription services?
How does Vonage Business pricing compare with other Video Conferencing tools?
Source: vonage.com