Microsoft Teams vs Webex Calling: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Microsoft Teams and Webex Calling side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Microsoft Teams leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Microsoft Teams
Unite chat, meetings, and files with Microsoft 365
Best for you if:
- • You want a free tier before you commit
Webex Calling
Unified cloud PBX for calling, meetings, and messaging
Best for you if:
- • You want industry-leading 99.999% uptime SLA backed by Cisco infrastructure
| At a Glance | Microsoft Teams | Webex Calling |
|---|---|---|
Starts at | Free plan, paid from $4/user/mo, billed monthly Essentials plan | Not published |
Category | Communication Productivity | Communication Video Conferencing |
Rating | 4.4/5 G2 4.4 · Capterra 4.5 30,473 reviews | 4.5/5 G2 4.5 638 reviews |
Free plan | Yes | No |
Watch out for | n/a | Potential seat minimums for custom pricing |
Choose Microsoft Teams or Webex Calling?
Choose Microsoft Teams if
- You want a free tier before you commit
- You want microsoft 365 integration
- You want full collaboration suite
Choose Webex Calling if
- You want industry-leading 99.999% uptime SLA backed by Cisco infrastructure
- You want unified platform combines calling, meetings, messaging, and devices
In-Depth Analysis
Microsoft Teams
Unite chat, meetings, and files with Microsoft 365
Microsoft Teams is the most cost-effective business communication platform when bundled with Microsoft 365.
Strengths
- Pro: Microsoft 365 integration
- Pro: Full collaboration suite
- Pro: Free tier
Weaknesses
- Con: Can be overwhelming
- Con: Requires Microsoft ecosystem
Key features
Webex Calling
Unified cloud PBX for calling, meetings, and messaging
The 'Webex Free' tier is generous for basic communication needs, offering unlimited messaging and 40-minute meetings at no cost.
Watch out
Potential seat minimums for custom pricing
Strengths
- Pro: Industry-leading 99.999% uptime SLA backed by Cisco infrastructure
- Pro: Unified platform combines calling, meetings, messaging, and devices
- Pro: Flexible hybrid migration lets you move to cloud at your own pace
- Pro: Global footprint across 180+ markets with local compliance
- Pro: Deep integration with existing Cisco networking and security stack
Weaknesses
- Con: Pricing requires contacting sales, no transparent self-serve plans
- Con: Enterprise focus makes it overpowered for small businesses
- Con: Migration complexity for non-Cisco on-premises systems
- Con: Device certification requirements can limit hardware choices
Key features
Plans and prices: Microsoft Teams vs Webex Calling
| Tool | Plans and prices | Source |
|---|---|---|
| Microsoft Teams |
| teams.microsoft.com read Sep 30, 2026 |
| Webex Calling | No plan prices on file | webex.com/calling read Sep 29, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Microsoft Teams pricing and Webex Calling pricing.
Key Takeaways
Microsoft Teams
- Has a free plan
Webex Calling
- Choose if you want unified cloud PBX for calling, meetings, and messaging
What the data shows
On the data below, Microsoft Teams leads on a free plan. We do not name an overall winner for this pair.
- User ratings are within 0.2 points (4.4/5 from 30,473 reviews for Microsoft Teams, 4.5/5 from 638 reviews for Webex Calling).
- Microsoft Teams starts at $4/user/mo, billed monthly; Webex Calling has no public paid plan price on file.
- Only Microsoft Teams has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Microsoft Teams and Webex Calling compare in 2026?
On the data below, Microsoft Teams leads on a free plan. We do not name an overall winner for this pair. User ratings are within 0.2 points (4.4/5 from 30,473 reviews for Microsoft Teams, 4.5/5 from 638 reviews for Webex Calling). Microsoft Teams starts at $4/user/mo, billed monthly; Webex Calling has no public paid plan price on file. Only Microsoft Teams has a free plan.
What are Microsoft Teams and Webex Calling used for?
Microsoft Teams: Unite chat, meetings, and files with Microsoft 365. Webex Calling: Unified cloud PBX for calling, meetings, and messaging.
What does Microsoft Teams cost vs Webex Calling?
Microsoft Teams's cheapest paid plan is Essentials at $4/user/mo, billed monthly; it also has a free plan. Webex Calling has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Sep 30, 2026.
What's the main difference between Microsoft Teams and Webex Calling?
Microsoft Teams's main strength: microsoft 365 integration. Webex Calling's main strength: industry-leading 99.999% uptime SLA backed by Cisco infrastructure.