Ooma vs Zoom Phone: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Ooma and Zoom Phone side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Ooma
Intelligent communications solutions for business and home, made simple.
Best for you if:
- • You want comprehensive feature set for business communication needs
Zoom Phone
Cloud phone system with HD voice and intelligent routing
Best for you if:
- • You want integrated with the Zoom platform for a unified communication experience (meetings, chat, phone)
| At a Glance | Ooma | Zoom Phone |
|---|---|---|
Starts at | Not published | From $10/user/mo, billed monthly US & Canada Metered plan |
Category | Communication Video Conferencing | Communication Video Conferencing |
Rating | 4.5/5 G2 4.5 134 reviews | 4.6/5 G2 4.6 · Capterra 4.5 2,917 reviews |
Free plan | No | No |
Watch out for | n/a | Optional international add-on for Unlimited |
Choose Ooma or Zoom Phone?
Choose Ooma if
- You want comprehensive feature set for business communication needs
- You want offers both business and home phone solutions
Choose Zoom Phone if
- You want integrated with the Zoom platform for a unified communication experience (meetings, chat, phone)
- You want offers global coverage with local numbers in 47+ countries and calling plans in 100+ countries
In-Depth Analysis
Ooma
Intelligent communications solutions for business and home, made simple.
Strengths
- Pro: Comprehensive feature set for business communication needs.
- Pro: Offers both business and home phone solutions.
- Pro: Includes options for POTS line replacement.
- Pro: Provides 24x7 customer support.
- Pro: Easy installation for business phone systems.
Weaknesses
- Con: Home phone service requires hardware purchase.
- Con: Some home phone plans have monthly service fees in addition to taxes and fees.
- Con: Business plans are priced per user, per month.
Key features
Zoom Phone
Cloud phone system with HD voice and intelligent routing
Zoom Phone's pricing is generally fair, offering competitive rates for its features.
Watch out
Optional international add-on for Unlimited
Strengths
- Pro: Integrated with the Zoom platform for a unified communication experience (meetings, chat, phone)
- Pro: Offers global coverage with local numbers in 47+ countries and calling plans in 100+ countries
- Pro: Provides advanced contact center features for improved customer service and agent productivity
- Pro: Scalable solution suitable for businesses of all sizes, from small teams to large enterprises
- Pro: Includes robust security features like end-to-end encryption for calls and voicemail
Weaknesses
- Con: Reliance on internet connectivity means call quality can be affected by network issues
- Con: Requires existing Zoom infrastructure or adoption, which may be a barrier for non-Zoom users
- Con: Advanced features like contact center functionality may require additional subscriptions or setup
Key features
Plans and prices: Ooma vs Zoom Phone
| Tool | Plans and prices | Source |
|---|---|---|
| Ooma | No plan prices on file | ooma.com/pro |
| Zoom Phone |
| zoom.us/pricing read Oct 7, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Ooma pricing and Zoom Phone pricing.
Key Takeaways
Ooma
- Choose if you want intelligent communications solutions for business and home, made simple
Zoom Phone
- Choose if you want cloud phone system with HD voice and intelligent routing
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- User ratings are within 0.2 points (4.5/5 from 134 reviews for Ooma, 4.6/5 from 2,917 reviews for Zoom Phone).
- Zoom Phone starts at $10/user/mo, billed monthly; Ooma has no public paid plan price on file.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Ooma and Zoom Phone compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. User ratings are within 0.2 points (4.5/5 from 134 reviews for Ooma, 4.6/5 from 2,917 reviews for Zoom Phone). Zoom Phone starts at $10/user/mo, billed monthly; Ooma has no public paid plan price on file.
What are Ooma and Zoom Phone used for?
Ooma: Intelligent communications solutions for business and home, made simple. Zoom Phone: Cloud phone system with HD voice and intelligent routing.
What does Ooma cost vs Zoom Phone?
Ooma has no public paid-plan price on file. Zoom Phone's cheapest paid plan is US & Canada Metered at $10/user/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Oct 7, 2026.
What's the main difference between Ooma and Zoom Phone?
Ooma's main strength: comprehensive feature set for business communication needs. Zoom Phone's main strength: integrated with the Zoom platform for a unified communication experience (meetings, chat, phone).